Fiorentini+Baker

I had a great experience in this store! I walked in and was greeted by Jami, the Asst Store Manager. She asked if I was looking for something and I explained what type of boot I was looking for. She listened intently to my detailed requirements and gave me 3 options, 2 of which I would have walked out of the store with, if I didn’t have a budget. The boots I tried on were comfortable, cool, and edgy. All the boots I tried would have aged gracefully with normal wear and tear. Jami even helped me narrow the choice to 1 pair based on the colors I generally wear. Walked out of the store with less money but I have no regrets… Been wearing the boots every day so far — all thanks to the customer care provided by Jami and the quality/​comfort of the boots. I’ll definitely be back — for that other pair!!!

I love this brand. They are the most comfortable boots I own. I have several pair and am always happy to purchase an additional pair.
A shout out to the assistant manager Jaime for being patient, professional and working out an error to make the client satisfied and wanting to come back. She was truly accommodating within reason and I will be back:)

There have been very few times in my life that I have written a Unilocal review, but my most recent experience at Fiorentini and Baker has inspired me to do so. Not only am I in love with my new hand crafted leather boots, I am also in love with the employees at the Abbot Kinney store. Jami was so sweet and so helpful. As opposed to other stores on the street, she made me feel welcome and comfortable. I wasn’t sure going in if I was going to make a purchase, but I’m happy Jami assisted me in making the right decision. She seemed to have an extensive knowledge of each pair of shoes… Very impressed. I would most definitely recommend investing in a pair from Fiorentini and Baker, they are comfortable and timeless.

SUPER STORE-​SUPER BOOTS-​SUPER STAFF!!!
This place is unbelievable. I love Fiorentini+Baker. They have quality shoes and boots from Italy for both men and women. They sell at only the High-​End stores and boutiques,(Barneys etc), and now they have opened a flagship store in Los Angeles on Trendy Abbott Kenney in Venice. My wife and I walked in to the new store about a year ago and met the manager Valentina. A delightful, right out of Italy, little cutie. She knows her stuff and she was the best. She treated us like family and called New York and sent emails and went the extra mile to find exactly what we wanted. She was such a pleasure to deal with and we have been back several times since and always the same pleasant helpful attitude. Her staff is amazing too, we went there last night because she had sent us an email telling us that the new fall boots came in and we met her and her assistant sales manager Jami, who was also so friendly and helpful. We have the best time going in that store. YOU have to go there. Ask for Valentina or Jami and they will hook you up. The very best!!!

Now if they could just open one of these up in San Francisco… I’m a big fan of Florentini and Baker, they have great Italian shoes and boots especially for men. I have bought several pairs over the years and they hold up really well. While I didn’t buy any this time (no room in my closet at the moment), I may succumb next time I’m in LA.

There’s nothing quite like Fiorentini+Baker.
I love my Ella boots. They’re not only beautiful and well-​crafted, they are ridiculously comfortable. Bought them a year ago at Madison LA; sadly, the zipper’s been giving me some trouble (it won’t stay up – so, uh, maybe they’re not the MOST well-​crafted, although I’ve been known to have bad zipper karma. I blame that).
I was all set to write an email to the company asking what to do. I was both happy and terrified to learn that a Fiorentini+Baker had opened, somewhat recently, in Venice.
These boots (they also have sandals and brogues) are not cheap. But they’re so cool, once you’ve got them on you never want to take them off. No matter what you’re wearing, the boots define the outfit. And they better at $ 500 a pop (this is why I’m scared).
So I emailed the store about my zipper situation, and Jami wrote back immediately letting me know they sold the F+B zippers for $ 10 each. (I’ve got a guy in Ktown who fixes shoes, but I didn’t want any old zipper.)
I purposely went there with a time constraint so I wouldn’t be tempted to browse and try on stuff, but my eyes darted all over, and my nose twitched at the sumptuous scent of the fine Italian leather.
Model of self-​control that I am, I got out of there with just the zippers. But rest assured, I’ll be back.