Buck Mason

Best fitting henley I’ve ever owned. Have my eyes on a pair of the black jeans for Xmas.

LOVE THIS PLACE!
First of all, customer service was great. All smiles and a free water never hurt a thirsty shopper! Was looking for a Christmas gift for my brothers, and came out on top with a couple small T’s for myself! They’re super comfy, and I know my brothers are going to love the belts and denim button downs I bought them.
Looking forward to coming back soon & thanks to the buck mason girls who helped me out!

And just to close out this saga for anyone still interested, Gerald from BM was eventually in touch offering a reship if my package did eventually arrive in a timely manner. The package arrived ¹²⁄₃. BM it showed had shipped as promised. The black hat of the story was the USPS. And all was right with the world.
Try Buck Mason. The clothes are vary comfortable and attractive and the customer service is accurate and attentive.
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Second on-​line purchase had a minor hitch. Customer service was very responsive, even offering to ship my order again if it did not arrive in a timely manner. Fortunately it did. Woo-​hoo. Which brings us to on-​line order #3.
Order placed ¹¹⁄₂₁. Email confirmation notice indicated a missing item. I immediately emailed to register the concern. Followed up by phone Monday ¹¹⁄₂₃. Heard back that afternoon that they would add the missing item to ship with my order and bill me the difference (although my invoice would not reflect that). Advised shipping might be slower than usual owing to Thanksgiving.
Saturday, 11/​28, tracking showed that my order had made its was all the way from BM in Los Angeles to Minnesota, which would be better news if I didn’t live in Los Angeles. Immediately phoned and emailed my concern to BM with follow-​up Monday. So far, no reply (today is December 1). Interesting. Holiday sluggish or is the thrill finally gone? More as I get it.
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The store visit described below took place on September 3. Today is the 10^th and my first on-​line purchase just arrived, on time, as ordered. I like these guys.
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Learned of Buck Mason from Shark Tank, where the partners made a compelling presentation. Took me a few months, but I finally made it into the shop… SOLD!
Hard to fit? Some might say. I would say I’m lumpy. Buck Mason pants fit me perfectly. The tees are nicely tailored. At $ 135 and $ 28, neither is cheap, but given the quality, both represent terrific value for money.
The new shop feels authentic and organic and the salesperson, Ali, was on it. Proof of the pudding: I bought 3 pair and 5 tees. If they’d had the button down in stock, I probably would have take one of those too. And all made in town to boot! Where’s the downside? The next day, I got an email from the owners to thank me for the purchase, most notable for an in store purchase.
Other boutique clothing retailers could learn a lot about quality, presentation and customer service from these people. I’d recommend you try them and don’t wait a couple of months to do it. Buck Mason is the real thing.

The customer, the one who spends their money and if all goes well, spreads the word. Is that not the person you should be catering to? I ask then why do you NOT EVER answer your phone during supposed business hours? Why does a brick and mortar store use an 888 number to begin with? How do you expect to do business like this? Now Sasha, before you bother telling me to reach out to you via your email as you have on all other sub-​par reviews, perhaps you can answer as to why that goes unanswered as well. I know. I’ve written a handful along with the voicemails, wondering what the story is with my exchange that you received back going on 3 weeks now. I’ll assume until I hear otherwise, you’ve taken my $ 60. What would help me not think you’ve stolen my money would be a simple communication telling me the issue. Avoidance = guilt. Being a small business is no excuse. Quite the opposite. The way to build a small business is to take care of the customer who after all, keeps you in business.
The clothes I will say are (if you can actually get them. which by other accounts is slim) of good quality. The same cannot be said for the business practices. I want so bad for companies I like to do well. I will always take care of the ones who take care of me. I have family that have created fashion labels. Big ones at that, and this story saddens them as well. When I first saw your clothes, I thought now we are going to be good friends, but a las it’s just not going to happen. So long Buck Mason. Nice to know you.
Should you be actually taking an interest, and reading your reviews, and you’re interested in rectifying this, I’d be happy to edit my review. I am a fair person. I do like the clothes. It would be nice to be able to wear them… Before Summer ends. IF you ANY interest in repairing the damage, feel free to reach out to me and explain the situation. Check your voicemail. Check your email. You have my info. Until then…

This store is nicely organized and uncluttered. I’ve been here a handful of times and have purchased their slub t shirts and slim jeans — both of which I really like. As far as customer service, every sales associate I’ve come into contact with has been very friendly and helpful. I hope this business continues to grow!

I’ve now been shopping at Buck Mason for a little over a year. I’d first read about them in a great Wall Street Journal article online and was impressed with their line of Americana staples and the entire business model (American made, free shipping, packages, try on, return or exchange for free etc). I ended up buying a package and when a couple items didn’t fit, decided to go to the actual store to return. One of the owners was there and he and his employee could not have been nicer or more accommodating. I ended up buying even more while I was there, and have been back a few times to add to my collection. At least for my style, I have yet to find a company with a more focused line; and one where I can see myself in every item they sell. I live in their t-​shirts. Their button up shirts fit perfectly. Etc Etc. I couldn’t be happier to support better guys and I HIGHLY recommend them to anyone who mentions anything about needing some good clothes. I was excited to see them on Shark Tank and was pretty proud when they stuck to their guns. Please support a great small business, a couple good guys, and American made products. It should be easy because you get something great out of it.

Not sure that there’s a men’s line as good as this one out there. The store and sales staff are great; the clothes are understated and tailored perfectly, and the price point is right on. Really wish there were more shops like this.

Great place to shop for men’s clothing, I heard about Buck Mason from watching Shark Tank and thought I would give them a shot. This short girl helped me pick out the right clothes for me, friendly and was very patient. The clothing here has great quality, would definitely come back here.

6 week wait on 1 white v neck tee online???
looks like the money is going to their high end rent instead of their inventory.
a case of fashion over function.

Love these guys! Got some killer denim at great prices.

Tried ordering from their online option and they had nothing in my size. The concept is awesome but I’m moving on to somewhere who stocks the simple XL size for a shirt.. Sorry guys.

I usually write about my dining experiences but I was so impressed with this company that I had to Unilocal about this place. I had read about Buck Mason in the NY Times and Entrepreneur Magazine. They are a newer business specializing in American made casual men’s clothing.
They have different package sets of clothing you can purchase or you can buy individual shirts and pants that they call «singles». I bought both.
I bought the Dylan package for my husband because his clothes were getting kind of bad, actually very bad, and he really hates shopping. I spoke with a woman on their 800 number and she helped me with the sizing. My husband is over 6′ tall” so buying clothing for him that fits right is usually a challenge. I have never seen him look sexier in any other jeans than these Buck Mason Jeans. These are not like the cheap denim like some of the other trendy places that I will not name, but a real hardy fabric. I got the regular fit for him. I also just love the feeling of their super soft tee shirts. I later ended up ordering the Henley long sleeve for myself because I love the feeling of their cotton. (I’m so excited to be able to purchase clothing actually made in the US.)
Five stars to you Buck Mason for ease of ordering, fast shipping (one of the shirts was backordered but I was told about that during the ordering process), great customer service and making clothes locally.

I visited LA in January and noticed this little shop tucked on the corner of Venice and Abbott Kinney. We went in and were really surprised to see so much neat clothing in such a tiny place. I loved the photos on the walls that showed how the clothing is made. Nice touch. All the clothing in the store is handmade in the US, which I really liked.
The prices were reasonable and I bought 3 of their t shirts for my fiancé and took a chance on their selvege-​edged jeans. The salespeople in the store seemed friendly and the tall sales guy wearing a hat (I don’t remember his name) took care of me and helped me with sizing. The jeans ended up being too big so I sent them back and they exchanged them for a smaller size within a week. (Listen to the salesperson — they know their stuff. I thought the larger size would fit better) I’ve washed the t shirts a few times and they didn’t shrink or get bent out of shape like typical cheap ones do. My fiancé was so pleased with the shirts that we ordered 2 more. We had to wait a bit while they were being made, but that was OK. He now has «fresh off the press» shirts. The jeans are really sturdy denim and he has also worn them with his black t shirt and a sports jacket, which really looks nice.
I haven’t ordered their package sets yet online but will probably do so for my son. Good luck Buck Mason and let me know when you’re going to start making ladies clothing!

I’m a visitor from Amsterdam. I was shopping on Abbot Kinney and I found this place for men clothing. I was disappointed because I think they weren’t friendly. I didn’t want to buy anything. The clothes looked okay but I didn’t want to buy anything from those guys. Even though the owner Eric is handsome guy (all American guy) I still didn’t want to buy anything from him.
I found a better store where the people act more kind and are not judging. My friend also didn’t like that weird place, but he also thought the owner was pretty looking. He said the owner reminded him of a person he use to date in Silverlake, but all he did was smoke and drink.

First foray into selvedge jeans — and by the internet no less so where I was really taking a flyer here but really liked the Made in the USA which was why I selected this company. Went with the package option — jeans, oxford and tshirt. Tshirts we’re sold out, but excellent communication and received my shirt and jeans while the t-​shirt was back ordered. Oxford fit perfectly — ordered large — and am 6’2″ and 198 lbs. Jeans that arrived were too big, but very impressed with the look, feel and construction. Sent them back for a smaller size since I was excited enough with what I saw so far that it would be worth the hassle and wait. Excellent communication thru the whole return process and made super-​easy by including a return label that you just slapped on the packaging it came in. Jeans along with t-​shirt arrived a little over a week later. Tshirt fit perfectly as well — size L — but was really an afterthought once I tried on the jeans. Seriously, they felt like they were custom made for me. Friggin love em as does my wife who questioned paying more then $ 60 for jeans. Like them so much I’m considering ditching all of my Levi’s purchased from Kohl’s and buying one more pair of these. I now get all the fuss of owning and taking care of a nice pair of denim jeans — these guys sell them. Great fit, look, construction & feel and decent prices along with great customer service and support. To your continued success and recommending you to anyone willing to listen.

I stumbled across this off the beaten path gem off Abbot Kinney. The two owners were there and were so fun and friendly. Such a great place to shop for the guy who just needs the basic essentials!