Arbor Venice

I’m just starting out snowboarding and I wanted to get my own gear. I came into Arbor and Rachel was super helpful and knowledgeable. She told me about her favorite gear and helped set me up. She’s great! I would definitely go back and recommend this place!

This place is amazing. Best customer service. Keith is the bomb! I ordered a board way before Christmas and it got lost in delivery. Not their fault. Keith helped me to locate it and have it rerouted. When it arrived it was damaged by UPS in shipping. (UPS fault.) With just a few days before Christmas I called Keith in a panic. He sent me a new board (No hassles or questions). The board arrived in perfect condition and Christmas was saved. My son was elated. Good customer service is so rare these days I signed up for Unilocal esp. for this review.
Thank you Keith and company. Much Love and appreciation.

This place is awesome! In Venice/​Santa Monica for a long weekend with a skateboard obsessed 8 year old. Arbor was heaven on earth for this kid! We visited many skate shops and this was the best by far. Incredibly patient and friendly staff that were great with kids. Very knowledgeable helping us learn about a good set up for our son’s board. This was the only shop where they actually encouraged our kids to try their boards. All of the other shops seemed quite uneasy with that (I get it, they’re brand new boards). We spent a lot of time in there and they showed no signs of tiring of our kids, which is saying something. Beautiful products. I really can’t speak highly enough of this place. I think what speaks even louder is that a lot of the staff in various shops we visited were wearing Arbor shirts! When other shops are endorsing your brand, things must be really good!

Cody knows boards! We got a hybrid and a pocket rocket! Good quality boards worth every dollar!

Abor is an amazing and environmentally responsible company. Although you can buy online, it helps to see the product in person and the staff is very chill. If you’re in Venice it is worth stopping in and taking a look.
A careful eye will notice Arbor skateboards around the boardwalk. If you’re a visitor to Venice, imagine buying a local skateboard, take it for a spin on the boardwalk, and driving or flying (yes you can carry on a skateboard) home.
I own two of their longboards, the Fish and Sizzler, and both are quality products. The Fish is a medium size all around board and good for beginners as it has a long stable base. The Sizzler is a little shorter and lends itself to turning at the expense of stability and forward momentum. I will highly consider Arbor when I’m in the market or a snowboard.

This place rocked my socks off today. (Okay…not literally).
I was in the market for a board wide enough to skate on my knees, since I use a wheelchair to get around the rest of the time.
Well, I called around a bunch of places – all the well-​known LA skate spots you’d think would be helpful and knowledgeable. And you know what? They weren’t either of those things, not particularly.
But when I rang up Arbor and caught Cody, it was a totally different experience. He listened carefully to what I needed and went around the store manually measuring decks to see if he could find one with the needed width. He found one that we thought might work, and he invited me down to the store to try it out.
I showed up later that afternoon, and was not disappointed. I got down on the board and it fit just fine. (For any other adaptive skaters out there, I went with the Arbor OSO, at 10.25″ wide x 31″ long). And Cody was super-​helpful and nice and just a great guy. He talked about potentially even having one of the shapers make a test board just for people interested specifically in kneeboarding. I’m gonna keep in touch with Arbor and see what comes of it!
Pro-​Tip: If you’re in a chair, there’s a handicapped bay in the back parking lot, and a side/​back entrance with a couple ramps into the store (the front has two steps).

Best boards and best customer service!!!
I rode my board pretty carelessly and after one two many downhill runs It finally snapped. I brought the board back to the shop to show them and they let me pick any board in the store to replace it with. Never been treated with that kind of service. If you’re gonna get a long board just for cruising I’d go with an arbor board! I get compliments on the wood finish almost everyday. Give these guys a look

This is the best skate shop in LA hands down. Best selection of women’s clothing and their men’s T shirts are amazing, coolest graphics and the fabric is like butter, it’s the only shirts my boyfriend wears. Their boards are pieces of art, I want to display them all over my house. I don’t know much about skateboards but the staff was super knowledgeable and patient with all my questions. Will definitely be back!

If youre looking for the best quality snowboards or skateboards this is your shop. Excellent knowledge of skate and snow with out feeling like I was being sold anything. Customer service was amazing and they have great womens and mens clothes too. ¹⁰⁄₁₀

Got my latest board here. The Relapse. These guys are awesome. They’re all really knowledgeable about the sport, and they do annual bus packed ski trips! Love the board; people trip out on the beauty of the wood top every time I’m out. They ended up cutting me a FAT deal too. Hope a local board shop like this continues to strive.

Great and knowledgable staff. Daniel was super patient with me as I asked tons of newbie skateboard questions. He gave me honest opinions of everything from the material of the board to the trucks and wheels. I gave him my skating abilities, application of my future board, and style preferences and I walked out with a steal of a deal. Their stuff is mostly made in the US, which is nice to hear and the prices are reasonable normally but just plain larceny when they have their 50% off skateboard and $ 10 t shirt sale. High quality products and sales staff!!!

I was thinking about getting a new longboard. I already had an Arbor Timeless and was thinking about getting something a little more technical. Walked in and was greeted by Yoshi. He was great. He pulled a bunch of boards down for me to try out. Gave me a great discount on the one I picked. This store has a great vibe and their products are all beautiful. I love my new long board! Thanks, Arbor!

When we arrived, we waited 10 months for the store to open. My boyfriend and I were about to leave when the owner walked up, super apologetic. He let us in through the side entrance and spent over an hour explaining snowboard boots and bindings to us. We had just purchased a board from CL and didn’t have much of an understanding of snowboards. He was supportive, understanding, helpful, and completely professional even when his workers who didn’t open the store on time came in.
He offered to let us leave the board overnight so he can re-​align our bindings for us.
His service and professional attitude was a breath of fresh air from other stores we’ve experienced.

Be careful about buying products here that they don’t make. I’ve purchased 4 boards here and lots of clothes and they are great. But on Friday I purchased a pair of sunglasses by Proof for $ 120 and when I got home there was a weird spot on the lens. I took it back on Monday and the salesperson was nice, but called me back later and said «sorry, my manager said it’s not our problem, as it’s not our product.» Bad business and I won’t shop there again.

Awesome place — gave mini skateboarding lessons to my 3 yr old and 6 yrd old — really great people and beautiful store. 2 small skateboarders will have gotten their first inspiration from Arbor!

Military Friendly! For all my brothers serving in the military Awesome place. Got a great deal for being in the military. I didn’t catch the guy that sold it to me but it’s nice to know that good people are in the world. Thanks so much brother you made my day.

We waited around for 30 min on a Wednesday am before leaving for the airport so we could try to look for a mini cruiser for my son from venice beach. They said they open at 11 but we left at 11:30 seeing no sign they were going to open. Staff were inside and we were obviously waiting. My son was very disappointed.

Customer service was definitely top notch here. While we’re looking at the snowboards here, the guy was super friendly and asked what kind of boards we ride, at the same time my friend didn’t really know about the difference of camber and rocker board, he took his time explaining it to him. He also explained that this is their main headquarters where they create their design upstairs. I mean the store is pretty small, but I think they hit the right niche market. I like their stuff, but I didn’t ride them cause I like bright colored boards, theirs are more subtle. At the moment when I visited, they were having end of season sale and I posted it on Unilocal and FB, guess what? My friend ended up seeing that post, hurried to the store and bought himself a snowboard for 30% off. Glad I kinda «helped» him.
Before we left, since my friend was contemplating so hard on getting the Arbor Coda since he was so keen in getting the Wasteland, the salesperson even offered him to take the board first and test it out. If my friend doesn’t like it, he could return it. I’m like, what??? Is that an awesome service or what? We look very trustworthy customer, I guess.
Why minus one star? Because parking is a b*tch, especially right by Venice Beach, but it didn’t stop me from coming here again.

I didn’t purchase my snowboard here but went to the store because I was having a delaminating issue with my a frame board. Jeff, the rep who helped me was great and ended up just replacing my board with a newer model. FYI to all arbor board owners, the boards all carry a 2 year warranty and the company’s customer service is fantastic!

Awesome store indeed! Staff was really helpful and friendly. One of them even showed us some cool stunts and taught how to slide on a longboard. Me and my friend bought two sick looking and really smooth rolling longboards. They also gave us %30 off which I think is a great deal for such a good product!
Next time when anyone will ask me where to look for a new skateboard I’ll know the right answer, it’s the Arbor! Thanks guys!