Customer service severely lacking! We arrived at their open dining room — had to wait several minutes to order. Then, as we start to order — the employee says — we only have about 7 minutes. Wait! What?! Their dining room was going to be closing and so they wouldn’t even take our order! Thanks but no thanks.
John E.
Classificação do local: 4 Vancouver, WA
I sometimes ask myself why I bother to write about a chain fast food place, they are supposed to be cookie-cutter restaurants where you get the same thing at every single one across this great land of ours. Hence, you should be able to say that a Wendy’s is a Wendy’s is a Wendy’s. Or are they?(picture one eyebrow arching up like Leonard Nimoy). The Japanese are credited with saying that a fish starts to stink from the head. actually the earliest known use of the term was by a Greek named Erasmus in 1546. Obviously that means that if the leadership is bad what does that say about the crew under him or her? I have been to some bad Wendy’s and some that fluctuate, but this Wendy’s has been amazingly constant since I started going there in 2002. They don’t stink. Today however was a new level of awesome. As you may know I am recovering from surgery and am on a knee scooter. The Official Mother of this Elite and I stopped for something to eat, she a salad and me a spicy chicken sandwich. As we filled our cups with soda the cashier had our food ready. Mom had the drinks in her hands and if you ever try to carry much on a knee scooter you know it’s a recipe for disaster. Mom, carrying our drinks said she would be right back up for the food, but the cashier, even with people in line took a moment and brought our trays out to us without being asked. That is awesome in my book. Other great things about this Wendy’s is they now have a Freestyle Coke machine with scads of low calorie options! The bathroom is always clean. Handicapped parking is well maintained. They are super fast here. C’mon and visit the best Wendy’s in the land!
Sue M.
Classificação do local: 3 Vancouver, WA
Six employees, one, «manager». ONE guy at the register working his tail off, a couple of cooks, don’t know what the others were doing but the manager was standing around doing absolutely NOTHING. Except for looking pretty. Baaaaaad managerial skills. Good food though
Duane V.
Classificação do local: 2 Vancouver, WA
Food about as tasteless as McDonald’s — similar to cardboard. The real surprise was the«Frosty»; an 8 ounce glass cost 99 cents(12.5 cents per ounce). The larger 10 ounce glass was priced at $ 1.89(19 cents per ounce). The bottom line on the Frostys is — «fool me once, shame on you; fool me twice, shame on me». I won’t be fooled twice…