The Dog Shop – Quality Grooming

I have waited for 8 months to post this review.,. I am torn because the actual cleaning that my dogs received was great. The way they handled my dogs was another thing entirely. First, let me say that they advertise on their website as being puppy experts… well, I took my six month old Swissy here for her first bath outside of our home. An hour into the visit I get a call saying that she is peeing blood. Umm, what? I went to pick her up and they said that she had «freaked out» on the grooming table and now she is peeing blood. Well, that is plausible given the huge scrape that she had on her lower abdomen. Although the owners were willing to pay the vet bills, I declined. It was almost as if they were used to hurting people’s dogs and needing to pay the vet bills.
They also complained about my other dog being nervous on the grooming table. When I arrived that dog was actually on the table and when I walked in the door she started barking at me and the owner that was working on her said «see, she’s impossible too». Ummm, that dog had actually been to them twice before and they never said anything.
Bottom line, we have never been back. They never called to make sure that our Swissy was ok after she was peeing blood. I am sure that they have their niche, it just isn’t with large dogs or puppies.

I took my dog here to get groomed. I received a call about a hour later saying that my dogs nose was bleeding profusely and that I needed to come pick him up. They said my dog was very well behaved and once they put him in the tub his nose started bleeding. After picking him up and getting him home we cleaned his nose. My dog has a small laceration on his left nostril. When I called the shop and explained this they laughed and said that the dogs nose was bleeding for no reason. I suggested maybe he was scratched accidentally or nipped at as they let the dogs roam free. They said that couldn’t happen and that he just started bleeding out of nowhere. Don’t bring your dog’s here.

We took our 13 year old Doxie in to be bath and have nails trimmed. We hadn’t taken him anyplace in a long time because everyone complained that he wasn’t nice and they would muzzle him. We had been trying to do his nails at home our selves but we just couldn’t get them short enough… So when we took him in and we came back to find him running around with the other dogs, happy and smelling great we were ecstatic! They were able to trim his nails no problem, said he was a great dog!
*** We have now been back with our other older Doxie (12 years old) and she had a great experience also! They were very understanding of her being older and not enjoying hanging out with the other dogs and made sure she was very comfortable in her kennel until we got there.
We are so thankful that they are so helpful with all types of dogs!

These ladies are amazing! They know their dog breeds, and they let the dogs run around in the shop. Everytime I go in there, they seem to have different dog breeds. You get the feeling right away that your dog will be taken care of.

Just made an appointment for a repeat visit. I have a Pomeranian and Shih Tzu. They both looked amazing after these wonderfully skilled groomers did their magic. I am picky especially with the Shih Tzu’s cut. I have taken him to so many places where they just do not do him justice. I work nearby and always recommend my customers who have dogs go to them. They are great with animals! :-) 5 stars!!! Looking forward to seeing them next week.

Let me start off by saying that the rating isn’t indicative of the service that my dog received from The Dog Shop, but solely based on the interactions of the staff and another dog while I was there picking up my dog. They let the dogs roam free in the back rather than be in a tiny kennel/​crate like some of the other places especially like Petsmart or Petco does. Now when I went to pick up my dog I witnessed one of the staffs grab a smaller dog by the neck and pin it down to the ground because apparently they thought he was «misbehaving», the dog was whimpering as any animal would do while being held down to the ground by the neck. All I know is if that was my dog being treated that way I would be incredibly pissed, and makes me wonder what else goes on while no one is around. After that I decided to not go back even though their services were reasonably priced and they did a good job.

Called to make an appointment — when I arrived for the appointment they had made it for another week. Weren’t apologetic about it or even very friendly. My dog became instantly agitated and upset when we walked through the door so I guess I wouldn’t want to leave him there anyways. I asked a question about the dogs and they didn’t seem to know much about them. Not going back.

Definitely a 5 Star kind of place.
I’ve taken my Australian Shepherd/​Border Collie mix here a few times now and he always come back snowy white and smelling good! I love the feel of the place — it’s always full of happy dogs just running around playing with each other. From time to time I see a dog in the back who is segregated but I can tell they are aggressive and that’s why they’re separated.
Everyone who works here is so nice and they always seem to remember my dog and comment on his changing coat each time. He’s always happy when we comes out of The Dog Shop and he’s a champion moper with a serious sad face when he feels like it so if he was upset about the experience –we’d be able to tell.
I once took my dog to another groomer and I’m still traumatized by the experience. We’ve since moved into Lake Oswego and will still be going to the Dog Shop — that’s how awesome they are!

I took our new puppy to The Dog Shop for her first nail clipping experience for a couple of reasons. First being, their location is super convenient for me. Second, I had talked with one of the owners about my pups first clipping and I appreciated all of their insights.
I’m not going to lie though, I was still so nervous. My previous dog (who has since passed away) was terrified to have his nails clipped. I’m sure that was in part of the bad experiences he’d had early on. I didn’t want that to be the case for my puppy. I wanted her to have a good experience from the get go so I was so worried that she would have a bad experience. Like, what if they accidentally cut to close to the quick (her nails are black)…etc…
This was not the case though! The ladies (Jessica and Danielle) were AMAZING! They were quick and my puppy was comforted and cared for the whole time. Not a peep of distress from her.
I will be bringing our pup back to them in a couple of weeks for her first bath experience which I’m hoping goes just as well.

I have been to numerous groomers and this shop is the best! My dog had a great time there, came away looking great, and all at a reasonable price. I highly recommend The Dog Shop!

By far the best groomers we have ever found! Our Airedale Booker has been groomed there several times now and looks better than ever. Previous groomers shaved him which led to skin irritations. Now, his skin is a good as ever! Booker is happy from the moment he arrives and enjoys playing with the other dogs. We take our Corgi Parker in for nail trims — something Corgis generally don’t like. The girls have the magic touch because Parker puts up very little fuss, amazing! So very glad we found this local gem!

4 Paws up! They do a great job within a reasonable time at a fair price. And, my dogs leave as happy as they arrived. Less stress for the dogs! But don’t tell everyone! We don’t want them to get too busy!

This shop was amazing! We have only taken our Samoyed to one other place and we were not pleased with the results. Nor have we had success with a previous Golden Retriever. Needless to say we are very picky where we take our dogs. I love the open environment, you get to see exactly what is going on! It is wonderful that they let the dogs just hang out in the shop and not in cages (I mean grooming is scary enough for our Samoyed and then throwing him in a cage wont really help). I also had a great feeling that they knew exactly what to expect with each dog. Their prices were better then we were expect since our Samoyed needed a lot of help! In the end our dogs came out of the shop happy and beautiful (seriously I could stop petting them).

Best place I’ve found for dog grooming at the best price. My dogs looked great and they had a wonderful time. I felt good about leaving them at a place that felt like «doggie daycare» rather than somewhere they’re led off in a back room to sit in a crate. My golden is really social and had an absolute blast.

A few of weeks ago I was out to grab some dog food from my favorite shop to do so, Natural Pet NW. I noticed that a dog grooming shop was going to be opening up right next door so I figured I’d take my dog, Geordi, in to get groomed because he was getting scruffy, maybe even mangy! OK not mangy, but he needed a hair cut so bad. I got the information for the shop and booked an appointment for today and took Geordi over for his grooming. There were two groomers on duty, Danielle and Jessica, they were super friendly and personable. We chatted with them for a bit and we found out they’d been working together for years and it definitely shows. They let the dogs run free around the shop which is very different from what I am used to. It is secure so the dogs can’t run away but the dogs can hang out and they weren’t restricted to kennels. They do have kennels available for dogs that need them or owners that prefer them though. My previous groomer had just used kennels and I never felt quite right about it. I always felt rushed to come get Geordi so he wasn’t stuck in a kennel.
Danielle was the groomer who groomed our dog. To be honest I didn’t know that our dog could get any more adorable and handsome! I never know the way to describe how to groom Geordi using proper terminology but Danielle was very intuitive and knowledgeable and patiently helped figure out the mental image I was trying to extract from my mind. She did an wonderful and amazing job! I can’t say it enough! Also Geordi didn’t seem stressed out from the experience whatsoever. She was even very understanding and forgiving of the fact that Geordi had more than the average number of accidents while at the shop. The price was also very reasonable especially for the quality of the work done.
I highly recommend this place for anyone looking for a groomer or if you’re not completely satisfied with your current one (like me). I’ll definitely be taking Geordi back as needed. Did I mention they even had out some free donuts for customers? I’m not too proud to eat a donut, especially a free one!