Safeway Food & Drug

The cashiers were extremely rude. I don’t think I’ll be returning. I came from Seattle and was visiting family for the holidays thinking it would be a decent experience since I normally have an okay experience in Seattle. I have never experienced such blatant disrespect from a cashier before. Do NOT go there.

I was very disappointed with the customer service here. I love Safeway but the people working here were just very impolite. I came to Washington from Maryland to visit some friends and I’ve never been this disappointed at a Safeway before.

This Safeway, unlike other Safeway locations in SW Washington, is unkempt, ugly, understaffed, and leaves you with an unpleasant experience every time. There’s something to be said for consistency in a grocery store, but leaving me with frustration and a hint of disgust is likely not the brand impression they’re hoping to make.
I will consistently drive out of my way to go to Fred Meyer off of 14, or to Chuck’s on 99, to avoid this backwater slum shack of a store.
Pull it together Safeway.

Fill out a survey and give the store a 10! When you fill out a survey it enters you to win a $ 100 gift card!

Safeway is always amazing and awesome and it always has everything you need there. This is probably the best one to go to!

Like most locations you can expect long lines and unmanned registers. Safeway has no problem charging 15−30% more for the food they sell and staffing the registers with one cashier maybe two during peak hours. No self checkout to help relieve the pressure. No bakery here, limited selection on most items and prices that leave you wondering what your paying them for, certainly not the service or to get out the door quickly. Parking lot is in dire need of repair and maintenance, store severely outdated, staff clearly stressed and unhappy. Don’t shop here, let’s not support this Walmart mentality.

Seriously the worse Safeway I have ever been to in my life. They have no self check out and they only have two cashiers. The Lines take forever to get rung up and paid. They have a very poor selection of organic food.
The pharmacy is seriously the worst pharmacy I’ve ever been to. They take for ever to get you your prescription they tell you to call a day in advance and even then you may not have your prescription ready by then. They are sloppy, disorganized, and a sorry excuse for a store/​pharmacy. They never call you to let you know your prescriptions ready or give you any kind a reminder, usually because you’re the one having to remind them. The pharmacy staff seems to have some kind of attitude problem. I only live a few blocks away from this place, I literally Drive an extra 2 miles to Winco just so I don’t have to shop here. I also no longer pick up my prescriptions here is that I go to Walgreens. don’t come here if you’re in any kind of hurry.

Dear people complementing or downing the store. I’m sorry for the store size and the parking lot situation. I know it’s a hassle and for being understaffed. It is not our fault that we are understaffed. The amount of floor space we have actually determines how many hours we get and the amount of people we can have. We always pride ourselves on our customer service. We will always be a friendly store tho and thank you for shopping here. Yea I’m just a courtesy clerk here but I am the one that everybody goes to if they have questions.

It simply doesn’t matter if you’re at a brand new Safeway, or one that will never be remodeled… there will always be two cashiers tops, and the line will be 30 mins long. There’s no official bakery or meat counter, and they never have freakin’ rotisserie chicken there when I go in!
The cashiers are friendly at least and they sometimes have what many other Safeways don’t. I never go out of my way to get here, though, despite it being about a mile away.

What a night. I witnessed a robbery at safewY Main Street.
Just bought a hand full of groceries, soon as I went outside a man came running out with 2 half gallons of booze in each hand it was the expensive stuff, one was Jim Beam. Each one was a half gallon size. 4 of those had to be 40 $ each? 3 people in the parking lot were cheering him on as he screamed his way through the lot in stele ration then turned the corner.
I quickly scanned the man for identification ran in and told the clerk running the Starbucks. I said did you see that guy running out with the liqueur, she said no, she said thank you I’ll let someone know. I waited to she if she was going to take my description down (6’2″ black hair maybe 24 etc) and I guess that was it with little concern.
No wonder people are brazen and unconcerned with being caught, and why Safeway prices keep rising.
That was crazy.

It’s oddly cramped and their produce is suffering for lack of selection and freshness. If you can, I suggest going to the one in Hazel Dell instead, which is much nicer. Someone else complained that they never seem to have more than 2 lanes open, and I have to concur. I’ve been in a bunch of times and with anyone there at all, there’s going to be a line.
Also the parking lot is very strange and a pain to drive through.
Still, it has most of the usual stuff, so it works for what you’ll need most of the time. Just don’t expect a good selection compared to the larger stores around.

This is without a doubt the quaintest and friendliest Safeway I’ve ever experienced. Every person here said hi and asked if I needed help, including asking me if I wanted them to take me to the item… which should always be done, and rarely is. I really felt like I was stepping back in time…
The store itself is small. hence the cuteness, and the feeling that everyone knows everyone else. Prices are safeway prices, there is undoubtedly less of what you need due to space constrictions. No meat counter. And sadly no life savers sugar free candies… one of my reasons for stopping. But I showed my OR I. D, and didnt pay that pesky sales tax.
I don’t love safeway, and this one offers even less — but damn if it isnt quaint and friendly!

My experience at this locations Deli today left me wondering why anyone would eat here.
I walked in the door simply hoping for a bowl of soup on a grey day — THREE of the four hot soup vats were COMPLETLY empty — bone dry — I mean down to the very bottom of the barrel empty (how does that happen Safeway Manager?).
Next, I checked out the hot food case to which appeared very sad. Your choice of dried out fried chicken, overly breaded chicken strips, these large cut up hot dog looking things drenched in who knows what kind of sauce with the edges of the hot dog looking shriveled and dry, or perhaps you’d like some overdone mexican food (i.e. what appeared to be deep fried burrito and a few toquitoes). After reviewing that option and thinking HELL NO; I chose the $ 4.99 sandwich — In hindsight I should have rethought that idea.
When she asked what kind of bread, I said «white» — she pulled out the end of the loaf last three pieces, which appeared like the rest of their food DRIED OUT; so I quickly told her I change my mind to wheat. She put on mustard and mayo to my liking but didn’t spread it around with a knife or spatula so it wasn’t distributed evenly making every bite either overly mustardy or overley mayonnaisey (okay, so those aren’t words, but you know what I’m saying). Next came the roast beef, which the flavor was okay but it was full of gristle so almost every bite I had to sever the gristle with my Central Incisors! after looking in the sandwich bar case at the produce I opted to go without — it just didn’t look at appealing.
$ 4.99 isn’t a «bad» price for a good sandwich, but this far from a «good» sandwich and this deli needs some help.
Sadly, it was the «Assistant Deli Manager» (per her name tag) that made my sandwich; so I doubt anything will change if this is her idea of a good sandwich/​food preparation & presentation.
Safeway Deli on Main Street:
#1. Pay attention to your soup display — I can see running out of 1 soup, but THREE of FOUR? You had THREE people behind your counter, why did it take another customer to tell you that?!
#2. If food looks old, dried out and shriveled in your hot food case — toss it and add fresh. As a customer I’d rather see empty serving trays than old, unappealing food on display.
#3. Watch your produce in your sandwich bar — if it looks overripe, dried out or old — replace it.
#4. when you make a sandwich — pretend like you’re the consumer and make it look appealing. Spread the toppings so that they are distributed evenly between the two halves — not so that one side of my sandwich contains all the cheese or so that the condiments aren’t spread about.
#5. when a customer orders something and you’re about to serve them the «bottom of the barrel» (i.e. the white sandwich bread I initially THOUGHT sounded good until you pulled out the tail end of the loaf) — ask yourself «would I want to eat that?»
#6. Mr/​Ms. Safeway Manager — every so often take a little time to check out your deli and the product your representatives (deli employees) are serving your customers, think of it as being a «Secret Shopper». I was one of two customers there during my 15 minute experience/​transaction — how busy can they be?

This is the worst Safeway I’ve ever gone to, but go to it all the time because its right by my work and by my house. It never has fresh produce in stock, nor much else for that matter. Seems like whatever I went to the store looking for is hardly there. True, it is a small Safeway. But to not have fresh produce consistently to me is a no brainer 1 star.

There’s a lot of weird /​obnoxious people that work there.
I had had a guy in the take forever because he couldn’t adequately communicate that they were out of certain ingredients. He was stoned. I have nothing against potheads, but don’t make me wait 20 minutes before you tell me you’re out of something.
There’s this other guy that works all over the store. He talks to me like he knows me. He’s told me a lot of his personal life and I don’t care. He told me that he’s getting married. I was polite and told him the girl with me was my fiancée and he looked at me like I was rude and I’m like, «what?»
“Well aren’t you going to tell me her name?”
«No.»
Now he sneers at me when I go. At least there’s no more awkward conversation.
One time I go there and I get a whole shopping cart. The only lane is a 10 items or less type of lane and theres a huge line. I don’t want a bunch of guys with 1 item to wait behind me, but I don’t want guy after guy to cut. I tell an employee I don’t want people to wait on me. He lies and says we have no more employees. 2 minutes later a different employee opens another checkstand… So essentially the guy just lied because he has no customer service skills. Also he looked like he was angry at me for asking.
All of the items are around double the price of Winco. All of their «sale items» are still way overpriced.
All of the meat is expensive. I found out 3 times in a row that the overpriced meat that I though was better than Winco had an expiration date of the day I bought it or before… Shame on me.
Hard Alcohol is slightly cheaper at Walmart. Nevertheless, absolutely do not shop there on the evening in the weekend because it’s packed and there’s almost always only one checkstand open while there are clearly a lot of employees around doing other things. I would think that customer service would be a priority to make up for their high prices on everything.
I’ve had them overcharge me like doubling an item on the bill multiple times.
They do have some food items that you can’t find at too many other places in Vancouver. Weird fruit drinks, Dave’s Killer Bread rolls and stuff like that. They have good deals on the Safeway brand frozen pizzas.
Their flower section is way overpriced.
Pros: they sell a few items that are unique to the area, it’s close by.
Cons: bad customer service, weird/​obnoxious employees, they rip you off on purpose, overpriced items, false sales, long waits at the checkout line, expired meat and cheese.

I live two blocks from this Safeway but I usually drive to the Fred Meyer two miles away to go shopping. It’s always quicker than waiting in line here.
This place has been a community fixture for decades, the staff is friendly, but don’t plan on going unless you have ten minutes to kill in line. And that’s only if you’re buying one thing.

Good selection and friendly service, but looooooong checkout lines. They need more checkers!

This is the closest grocery store to me and it is very convienient. Prices are okay and service is iffy. Only a couple check stands open at a time. The starbucks was a major upgrade to them. The pharmacists were very rude. They would make you wait in line when they were unbusy and then they would have a rude attitude. One pharmacist was nice enough to realize that the medicine we needed was out of our budget (about 200.00) and he got us the price that they bought it for. 44.00. Thank you but overall not the best.

This has been my neighborhood store for years. It’s seen some rough times, but it’s much better now after the re-​model. I really like the added bakery items and the variety of Organic products.
It will never be a Mega Safeway, but you can walk to it, and it has the essentials– not to mention it’s on a bus line which is really important to a lot of people. Especially since the Fred Meyers on 4^th Plain moved.

This is the closest grocery to me and each time I go here I ask myself ‘why I didn’t drive all the way to Hazel Dell?’ EVERY SINGLE TIME I go there, no matter the time of day or how busy it is, there is NEVER more than two check-​out lines open. EVER. It’s pretty tiny, dirty, and I would rather walk thru N. Portland at 2am alone than be caught alone in this lot after dark.
Half of the employees are very sweet and normal, and the other half are serious creepy weirdos. If you go past 2pm, everything in the bakery is picked over and the options are very minimal. Also, this is the only Safeway I’ve ever been in that does not have a Starbucks.