PetSmart

I used to take Penelope (baby faced Pekingese) to Beastie Boutique for grooming, we had a really great groomer there who ended up moving to Oregon. We also tried Petco and would see a groomer there we enjoyed, well last time I took her there she was groomed by someone else who literally dragged her back. Penelope is small, not aggressive (they would have that on her report) and is too precious to be dragged back like a diseased animal who committed some sort of crime (it was that dramatic and sad). Petco also is horrible to their live animals (see other review for Jantzen Beach Petco) so I will not support their business anymore.
Back to the review for PetSmart, I was really reluctant to take her to another store store, but she was well overdue for a groom and they have pretty open availability — I scheduled online. They did such a wonderful job! The groomers are all friendly and none of the dogs showed signs of stress. They gave Penelope the cutest hair cut and did everything I asked. It’s been rainy and for 48 hours she did not want to walk outside in the rain, I had to carry her to a patch of grass to go potty.. She looked at me like «hello I just got my hair done you think I’m walking through those puddles?».
Thank you Petsmart! I believe Charleen did Penelope’s groom, but everyone seems awesome there. This is a week later and she still looks fabulous. On a report card they give you coupons for your next visit, did I mention they are close to $ 20 less than Petco?
Remember to tip your groomers! (:

I received superb customer service from Timisha (sp?) They were out of the pet food we needed. But thanks to Timisha’s resourcefulness she found a substitute that was far better than i ever expected. I complimented her and learned Timisha is store manager. What a great example of how to make customers feel important! thank you, Timisha.

I don’t have much experience with going to pet supply stores. In this case, I was watching my parents’ dog and looking for stuff for him to chomp for July 4^th, and he came along with me.
Big store. Clean, nicely laid out, easy to navigate even with a leashed 3-​year-​old German Shepherd. Friendly staff who loved on the dog. Naturally he loved the attention.
I had a good experience here. Hopefully anyone who follows after me will also have a good experience.

Best grooming jobs are done here!
Puppy training classes were great too! All 4 of my dogs can now wait at the top of the stairs while I open the door and great guest. Complete joy to know that I can have someone come over without four dogs jumping all over them the moment they walk through the door. I’m one happy customer!

Hands down the best chain pet store in the area. I had been going to different pet store for years but after one visit to this location we switched! We’ve gotten two guinea pigs and many cat, dog and guinea pig things. They employees are sooo great with the animals (unlike the other store I use to go to) and nice to customers. So far, I’ve been able to find everything I need and return/​exchanges have been smooth. I haven’t been to their vet or grooming area but plan to take our g-​pigs in for nail trims very soon!