Mary Jane’s House of Glass

!!BEWARE!!!
Mary Janes house of glass price gouges heavily. I was in their store looking to buy a vaporizer, the particular unit I was looking at was called the Crafty Vaporizer and retails for an MSRP of $ 339 both in local stores like Mellow Mood and Head East, and as low as $ 309 online. I was expecting to pay a little more in store and was ready to do so. They were asking $ 529! For this very same unit. This price isn’t unique to this one particular unit. EVERYTHING in the store is marked up %60 or more compared to other stores in the area. Take a 15 minute drive into Portland to most any head shop and find out. Mary Janes said they would «price match local competitors up to a %20 discount off retail. That’s not price matching. I asked them how they can ask so much more for then everyone else and essentially rip people off. The employee working replied. «People buy it», I told that him that doesent make it ok «I’m not doing it» he replied. Admitting what I said was both evident and considered by him. He then said «that’s the price you pay for American Glass». The product I am wanting was plastic and German.
Bottom line is they are by far the most expensive head shop on the West Coast. All the other shops in town know it and they do to. They make their money peddling Kratom to addicted opiate zombies. Kratom, is a highly addictive opiate like drug that mimics morphine. The FDA calls it Dangerous and it remains unregulated for now. It seems the only people that go there do so to buy Kratom. This would help me understand why they’ve marked up the rest of there inventory. It’s not nearly as profitable and they’ve become greedy. Essentially saying, buy Kratom, or spend the equivalent in other overpriced merchandise or… get out… I know… why do I go there if they suck…
Well I live within a mile. I like to support local businesses, but if I’m made to choose I’d rather support my pocket book …
I live within a mile. I like to support local businesses, but if I’m made choose. I’ll go with my pocket book over the fattened greedy calf that is House of Glass.
Stay competitive be fair and don’t take advantage of customers that don’t know any better, and start to work on your reputation.

I’ll be honest. I recently started vaping and was pretty intimidated about walking into a brick-​and-​mortar store such as Mary Jane’s. My vape pen didn’t come with a charger, so, I decided on visiting just for that purpose. The guy I talked to was extremely friendly and helped me right away (after being on the phone, buisness related). Their selection of vape related items was good, as was the rest of the store. I’ll definitely be back. I’ll need some more ejuice soon, and possibly a better battery. The store itself is easy to find and a minute from my house.

Terrible service, over priced. Bought a stem piece that broke after a few uses, obviously from China. Went to exchange and no customer service. After all the $$$ I’ve spent there. Taking my business and word else where. The herbery next door always has nice pieces and know how to treat customers.

as a business owner to another business your purchasers are very poor to deal with. Hard to understand over the phone and that’s if they even answer you at all. It’s very disheartening when I’m told i should be receiving a call and then never get it and then when I finally call I’m told to call back on a different day. This has been going on for three weeks so far. It’s fine if you don’t want my product honestly, just don’t string me along. I feel sorry for the small artists who put their all into a product then have to deal with someone who could clearly care less about them and what their trying to sell. If you supposedly care so much about local artists wouldn’t you try harder to make these people feel welcome to show there pieces. I can now see why so many start-​ups would rather take their business ideas online rather than deal with large chains such as Mary Janes.
Sincerely,

This place is amazing. Not only do they have a gigantic selection, they have the best customer service I’ve ever encountered. Great pieces with a friendly and knowledgeable staff is a win/​win. If you need new glass or are looking for a gift this is the only place to shop.