Hazel Dell Car Wash

Had to ask them to go over a few spots, but you can’t beat the price for a quick, interior cleaning!

We’ve been customers since we moved to Hazeldell over 20 years ago… this was our Go-​To car wash, more expensive than some others, but the extra cost was worth the great service and terrific results. We moved to Ridgefield almost 2 years ago, but have continued getting our car washed in Hazeldell. I don’t think we’ll be doing that again. I really hate giving this place a bad review, and have been wrestling with whether to say anything or not. I guess, it comes down to; if I were the owner, I’d want to know.
My husband took our Mazda CX-​5 in to be washed on 10−13−15. We have dogs, they get the back cargo section dirty so we spent extra money to get a good thorough cleaning…$ 42.22 worth. Hubby came home and I started putting the dog pad and blanket back into the car and noticed, the inside of the back area had not been wiped down AT ALL, yeah, the main area had been vacuumed, but the molded plastic surround was still splattered with mud, and the back window still had nose prints on it. I took a baby wipe and was able to get the mud splatters in a matter of moments, and a little Windex on a paper towel took care of the nose prints… however, when I opened up the doors to the back seats (an area the dogs are never allowed) I saw that the armrests hadn’t been touched, the back of the front seat had a shoe mark (that came off with a towel) and the hump on the floor had been completely missed.
Look, I know I can always wash my own car… yeah, I get it, but we get it washed so we don’t have to… isn’t that the whole point? Our car is no dirtier than any one else’s, we aren’t slobs — nor are we neat-​nics who see dirt where there isn’t any. Had it not been for the fact that we’ve been customers for such a long time, I would have just chalked this all up to «you live and learn» and figured it was a $ 42.22 learning experience… but we HAVE been customers for a long time, and I feel the need to state my displeasure. Maybe the work load was too heavy that day, maybe the crew was tired, maybe someone had a fight with their significant other, maybe it was sunspots — — - all I know, it was a crappy job, and I expect better from this place.

Efficient automatic car wash with a towel dry at the end. Many options at different price points for a customizable service. Car was clean although there were a couple small spots missed.

May be the best in Vancouver… but I’ve had better where I used to live. Just a feeling… but the one thing you shouldn’t see on your car after it’s been washed is LINT! On the windows, on the paint job. Clearly the workers aren’t at fault, it’s the owners and/​or management not providing lint-​free materials to wipe down the cars. Doesn’t foster complete trust. Other than that, the personnel was friendly, the wash was fairly quick and reasonably priced, and the waiting area was better than some. The moist heat from the drive-​thru exterior wash was in the waiting room, fans moving overhead to disperse the heat. I don’t think it would be a fun place to be in warmer weather.

Easy in; easy out. I just moved to the area and needed to find a full service car wash. They did a very thorough job — inside and out. I got the full package — at $ 32, worth every penny.

Love this place! Love it that it was dog friendly. I had a place back home that I was trying to find a carwash just like it and i found it! Definately taking my car back here!

Awesome friendly service. If it’s not washed right the first time they will re wash it. Which has only happened once to me.

I’ve been coming to this car wash a few times a month since I moved over to the I-​5 corridor last year. Although they have great service (with a smile majority of the time) I have gotten frustrated that they always miss above my license plate. When you pay $ 8 — $ 16 for a car wash 3 times a month you’d expect them to notice those kind of details. If this were any other place, I wouldn’t expect it. Some of the staff recognize my car now since I go there so much, hoping that they will take the extra time to get that spot. Otherwise, this is a great car wash. Looking forward to using their detail shop next door.

After having so many bad experiences with carwashes I finally gave up and started washing my car myself. But now I live in Vancouver, WA instead of So. Calif. so it isn’t as simple to find a good day to be outside using cold water or trying to dry the car when its raining. It became necessary to get to a carwash because I had guests flying in right after babysitting all 3 grandkids for the weekend and the car was trashed. Food in the backseat, mud on the seatbacks from kids shoes, stickers on the windows. So I looked up the closest one to my home and headed over to the Hazel Dell Car Wash. It was less than an hour before closing and there was a steady stream of cars lined up. The guys waved me over and I asked for the works at $ 19.95. They made me feel so at home. I pointed out a couple of spots that they may not have noticed otherwise and headed in to the cashier. They told me they would come get me when it was done. After paying, I took a seat in their very comfortable indoor waiting area with the typical greeting card and sunglasses rack and enjoyed the very clean and lovely fish tank. I also noticed the childrens area complete with board books, wooden toys, and table with chairs just for toddlers. All within viewing distance of the cars as they came through the autowash. After my car came through I walked outside to look it over and was impressed that they hadn’t missed anything. But I realized I hadn’t pointed out that I wanted the stickers off the windows in the rear. The nice young man who was drying the car said, «No problem», finished and then drove over to the detail shop to get some solvent to remove the stickers. Then he came back and opened the door for me. I was duly impressed and plan to return, possibly with grandkids in tow, whenever I need a wash. Thrilled to do business with such professional and gracious business people.

If this review was written by my toddler, it would be five star. This was his first encounter with the carwash, and found the water awesome… the brushes «like a toooooothbrush!» and the dangley pads «dats an octopus!» So clearly, he was entertained. I added a star just for the fact that water and brushes were involved and the kid was thrilled.
I went on a Monday morning around 9:30 am, and it was slammed. I waited for about 15 minutes to enter the wash. When we got out of it, every spot outside at the end was full, and I was clearly unsure of where I was supposed to go/​do. No one told me, so I just bailed.
When I got home, there were huge areas that were not clean at all along the side of the car. Thankfully, just a basic wash, but for $ 8.00, I could have hosed it down for cheaper. If I had a place to park after I could have checked, but then what? Wait 15 minutes for another subpar wash? Sure. If YOU want to be the one sitting in the car with the toddler in line. I’ll be at the starbucks. I’ll leave you some crackers to feed him. Diapers are in the bag.
Clearly I need find a new place. Sorry Hazel Dell. I’ll wait and wash it at a Kaady.

For the price you pay, I think that this place is great. I am lazy. I don’t like cleaning my car. Hauling out the hose, and shop vac, and windex– not for me. Paying around $ 20 to have someone do this for me is well worth it. I opted for one of the more basic packages offered, and they dusted and vacuumed the inside of my car and cleaned the outside as well. When I left, it looked the best that it has since I bought it. Very kind people working there as well!

Went by yesterday after several years. Car wash was superb. Place was very busy. Customer service was great. Friendly people, staff with personality. Best quality I have seen from a full service car wash in Vancouver for a long time.

I have used this car wash several times over the last couple of years. Only once did I have to say something as they didn’t get some smudges off the front fender of my car. They apologized and immediately hand washed that area again and dried it. I have tried cheaper, $ 5 drive-​thru washes, and my car is always left far dirtier than the results I receive at Hazel Dell. I have used their detailing guy as well and was equally impressed with him. We had both of our vehicles protected with a good hand wax and leather protestant on the interior and he did a great job. I will not take my car anywhere else, even if Hazel Dell car wash is a bit of a jaunt for me. They quality of the wash and the service makes it worth the drive.

This place (car wash) is the best!!! Smoking deals on any of the menu prices. Very friendly staff and a very thorough job. They even jumped up in the back of my truck to wipe off the rear window and the roof. All for $ 10, what a deal!!! Great service HD Carwash!

This is the best place for a car wash in Vancouver. I’ve always had great, friendly, helpful service. I get The Ultimate (around $ 30) on both my truck and large SUV and they always come out very clean inside and out. I’m always so happy when they open the door for me and my car looks and smells so great inside! Thanks guys!

This is my favorite place in Vancouver to get my suv washed. I’ve been there many times and have never been disappointed.

Great service. Polite. Professional. I go at least once a month for the works. Thank you for working so hard!

I will always only use this company for the quality of the washing inside and out, I have no complaints there. However when I pulled up this time I was greeted professionally as always, I asked for an ultimate ($ 26.95). I informed TJ (employee) that I was a smoker and please try getting the windshield cleaner. He stated no problem we will wash it twice. Fantastic right, well unfortunelty 5 minutes later he was talking trash to a fellow co-​worker about me for being a smoker. I understand people don’t always like smokers but I am still a paying customer actually a valued client I would like to think.

Got a full-​service interior/​exterior car wash here– fast, thorough, friendly staff. Will be going there again.