Haven Spa Pool & Hearth

Great service by Haven Pool and Spa! Our pool turned out beautiful and they are always so helpful when I have questions!

We decided to have gas installed in our home so we could convert our fireplace to a gas insert. We quickly learned that NW Natural charges insane amounts to bring the line in if you don’t do other gas appliance. So we shopped around and decided we would do the fireplace insert, a water heater, replace our wood burning stove with a gas stove, and replace our electric range with a gas range.
I had a hard time as I needed gas lines installed under the house, electrical outlets, compare all the appliances and come to some conclusion on how to get the whole job completed. Then I decided to contact Haven which is literally a few blocks from my home and they came and gave me an very competitive estimate for the entire job.
It took a few visits over a few week period and all was inspected and worked flawlessly. Rob in the store was very knowledgeable, Kirk and Jeff and the other two or three who worked here were amazing installers, Blair took care of the inspections and Stepan (the owner) kept in constant contact and made sure everything I asked was done as promised.
Overall, they were 100%. Always on-​time, kept the house clean. They showed me everything they were doing and how to operate everything in the end.
I can’t say enough good about this company and their staff. I wish they did window installation too as I would hire them again tomorrow.

I visited all of the Vancouver competitors before making a judgment on where to purchase our hot tub. I LOVE hot tubs and I had finally convinced my husband this was a must have. They came out to our home (25 minutes away) assessed our plans for where the hot tub would go prior to determining a price quote. They gave us sound advice and helped us to solve problems associated with our goals. They reinforced our deck, synchronized with the electrician (West Coast Electric — see review), and installed the tub all in one day. I have to admit I am relieved that the place I chose to purchase the tub is conveniently located to a place I go regularly because it really takes some time to get the chemicals correct. Additionally, we have well water so it took some trials before I was confident I could manage the chemicals alone. Haven continues to test your spa water for free and give recommendations on how to regulate it.
The only negative thing I have to say is that before we purchased it we were led to believe the upkeep would take a once a week dropping of chemicals but Hot Tubs are sensitive machines and really take a lot of care. You have to add chemicals every time that you use it and add chlorine every 3 days ish. You also have to clean the filter every 2 – 3 weeks and as expected you need to clean out the whole tub every 3 months.
Anyway, I totally love my hot tub and if I had to do it all over again I would chose Haven every time. One more thing, we purchased with the «County Fair» pricing and it was significantly cheaper than competitors and their typical pricing.

Recently bought a hot tub through Haven and I was extremely impressed. We were going to buy a hot tub at the expo but we were incredibly disappointed at the fact it was only one vendor with cheap looking tubs in only white, at mediocre prices and a used car salesman vibe. We started shopping around and after visiting 3 places, Haven was the clear winner. They were almost $ 3,000 cheaper then anywhere else we looked for the kind of hot tub we wanted. We got to pick out the color of the top, exterior, and inside.
The only downside to the whole experience was that we had to wait 4 weeks for it to be delivered. The tub was delivered by two guys, Ricky and Justin, who were amazing. The were very accommodating with how I wanted the tub and they gave me some good advice on how I might want the tub. Long story short, I would highly recommend Haven Spas.

I recently moved in to a house which has a spa and pool. Lucky me! When we first uncovered the pool it had a heavy coating of debris and alge on the bottom. I searched the internet and bought some chemicals at Wal-​Mart to shock the pool only to find out that those chemicals are sub-​par and full of extra junk that ends up making a bigger mess than to begin with.
After trying to solve the problem on my own for two days I found Haven which is nearby our home so I thought I’d take some water in to get tested. Very glad I did. So far I have been twice to get my water tested. They are very friendly and haven’t pushed any unneeded chemicals.
I will definitely be going back to Haven for pool and spa products when I need them. Haven has better quality chemicals than Wally World, they have a detailed water analysis machine and the folks working there are friendly. Can’t beat that!