Four Seasons Tire & Auto Service

Poor communication
Very upset, I took my truck in there to see about what it will take to get the drive line fix due to high vibrations when driving. I took the truck in their first thing in the morning, waiting 4 hours called them up to see how’s it going, first thing they said, I will get back to you so I called them again 3 hours later said the same thing so I came down there, the truck was just sitting on the lift and they told me the 2 u joints where connect to the shaft was worn and the center support is worn out too and they can honed end of the drive shaft and replaced the center support, and the they said it will cost 200.00 to 500.00, ok fine then.(I felt like if I didn’t come down there they wouldn’t have told me anything). So I had to keep the truck there overnight and they called me the next day at 4:50PM and the total is 1300.00. Due to balancing the driveline they replaced the whole driveline and did all that work without telling me. I came down there to talk to them about the high price and the decisions made without letting me that the price will come out to be that high? The only answers I got from the staff and the technicians there at the time I don’t know I wasn’t there. I told them about their lack of communications, I researched about balancing drivelines you do not need to balance drive lines if the whole thing was replaced like mine of course I find out about this after words, so I will never go there again

Excellent Service: I came in to have my breaks serviced. They provided great service and fixed the problem. I also had a nail in one of my tires which they fixed for FREE; that was a nice gesture of customer service. They are friendly and professional. Thanks.