Atlas Financial Services

Atlas Financial is the worst company out there. I went thorough a tough financial time last year, i had tried to cancel a gym membership with Cascade Athletic Club. They turned it over to Atlas Financial. What do they do, serve me before Christmas!!! What kind of low life company does that. I ask how am i suppose to pay this 3 days before Christmas! I told them i would mail a check out, they said it better get here before the 14 days are up or we will take you to court. Way to resolve it! The company should be called Douche-​bag Financial. I hope they go down!!!

I have just started dealing with this company, and they deserve a NEGATIVE star rating. A parking violation on a car I sold TWO YEARS AGO, that I am not legally responsible for under current Oregon State Law, was sent to Atlas Financial for collections.
I called Atlas to dispute the charge and reached Cassandra, who talked OVER me the entire time, saying «ma’am, we’ve been doing this for several years and we know the law». But they don’t! They don’t know the law, and they’re not interested in knowing the law. When I offered to READ her the law, to SEND THE INFORMATION that clearly states I am not responsible? Cassandra says, «I have other things to do today, I don’t have time to listen to you read laws to me that I’m perfectly aware of». OH MY HOLY GOD IN HEAVEN.
Willful ignorance. Bad company. Not to be trusted. DO NOT give them any personal information. HIRE A LAWYER to help you draw up bullet-​proof documents. This is a scam company. No no no no no.

I wish I could give this place zero stars.
For a number of years, I was a patient of the Portland Clinic, LLC.
While undergoing treatment for my mild traumatic brain injury, my primary care provider recommended an elective procedure that would help me improve my sleep, which would assist the treatment program prescribed by my specialist. As expected, I filled out a bunch of paperwork, including a pre-​authorization form, so that the clinic could submit the procedure for approval /​coverage, and then I went home. After a period of time, the clinic phoned to schedule the appointment, saying that the procedure had been approved by the insurance.
I had the procedure (didn’t end up helping), and when I received the statement of benefits report from my insurance, I was informed it was not covered. The clinic then sent me a bill. I contested it because I’d only had the procedure because I’d been told it was covered. (I’ve since learned my lesson about relying on providers to do pre-​authorizations for me, and I now do them myself.)
Though my mental faculties were not what they are now, due to the brain injury, I attempted to work with the clinic to figure out what had happened and what could be done about it. The representatives in the billing department were not interested in that. Instead, I was dismissed as a patient and handed over to a collections company.
I’ve since tried to work with the collections company — another horrible organization by the name of Atlas Financial Services — and they are also unwilling to negotiate. Rather than come to some sort of compromise, I’ve been served with notice that I’m being taken to small claims court.
This is not the first «collections» company I’ve had to deal with as a result of having been out of work while recuperating. Atlas Financial Services (and Nationstar Mortgage) were the only two that were NOT willing to work with me to come to a mutually beneficial agreement.
I’m going to give them one more try, but this place is horrible. If you are a business and are contracting out with a vendor like this, please consider your brand. I’m thinking about calling FOX 12 or KOIN to tell them about my experience. As a PR person, I can tell you that they would leap onto this opportunity to advocate for consumers.

This company is terrible, I freely called them to let them know I just returned to work and want to work out something to pay the past due balance that I know I owe. I explained to the person I talked to I was still under a 90 day probation period on my job and that I didn’t need a garnishment on my file.
Atlas didn’t care, they notified my employer and did not care about the negative impact such would have on my employment, not to mention this is the very first job I was offered in almost 2 years. They are terrible. I attempted contact, but still they go behind your back and use what you say to them against you.
So if you have business with them, stay as far away as you can because they will use the information you provide to use against you. Being unemployed for almost two years and barley making it to survive, this company only wants the money they add to the already existing bill which they add court costs, etc. To the point it almost increases the bill by hundreds of dollars.

I was sent to court after i had contacted them and tried to wet up payments. they wanted me to pay off a debit in three months. they got the debit from Portland Clinic and sat on it for over an year without contacting me. I have asked over and over for a statement to be mailed to me and they refuse to do that saying go to are website and see how much you owe, you cant find the info on there webpage.
I will be trying to pay them off as fast as i can but they are very hard to work with.

If you enter in to a payment arrangement with this company, DO NOT give them authorization to automatically deduct from your account. They will tell you that they understand it is illegal to withdraw funds from your account without your authorization, but when you end the automatic deductions, they will continue to try to withdraw from your account.
DO NOT trust what the representatives of this collection service tell you.
If you are a business owner looking to contract with this company and you care about your clients (my account wound up with them because of an oversight on my part, not because I’m some deadbeat) Think twice.