HomeTown Buffet

Food was nasty AF. Second and last time I will be at a hometown. The food looked old. Roast beef was pretty good. That’s about it.

The food is ok, but the restaurant is filthy. Most of the utensils had smudge on them because they were not properly washed, and I had to look through the plates to find one that was not sticky and wet. The women’s restroom was something I had only seen in a third world country. There was a regular stall and a handicapped one. The toilet seats and the floor were covered with urine, and there were dried up feces on the inside of both toilets, some was stuck to the lid. There was a trashcan with no lid shoved between the toilet and the wall which was filled with garbage to the rim. The sinks were dirty and there were paper towels and water all over the counter by the sinks and the floor.
In the hallway by the men’s room, there was a strong smell of urine, which was a clear indication of the disgusting condition of the men’s room. The door to the kitchen was next to the men’s room. I did not see the inside of the kitchen, but I can just imagine the filth in there.
Unfortunately, I had already eaten before I attempted to use the bathroom or I would not have eaten there.
I opened the door to the restroom to go in, but quickly turned around and walked back to the restaurant area to talk to the manager. He was pretty rude and acted as if he was bothered by my complaint. I also showed him the knife I had kept for him to see. I told him I was reporting the filthy conditions to the L.A. County Environmental Health and Safety, which I did as soon as I got home. I also wrote to the Hometown Buffet’s headquarters in Texas.
To add an icing to the cake, he approached us as we were leaving and said the following loudly so others could hear. «I am sorry you did not like our food. Here is a coupon for one free meal.» I refused the coupon, so he left it on the table in front of my friend. I told him I had no complaints about the food. It was a public health issue. I did feel pretty humiliated that he thought I was looking for a free meal.
I would not recommend eating there. This happened yesterday, and I hope I do not develop
an infectious disease from eating there. My stomach has been feeling unsettled since I got home.

THE WORST FOOD IMAGINABLE. The fact that this place can serve this food to people and be okay with it is disgusting. None of the food they serve is actual food. Anything I tried was soggy and bland. It was as if they microwave cook EVERYTHING. I don’t know if they are serving last years left overs or what but you’re thinking about going here stay home or go somewhere else. I would honestly rather starve than eat their food. And they charge about $ 15 per person. Waste of money and time. DO NOT EAT HERE STAY AWAY.

Horrible service !!! I won’t ever come back here the cashier who as a matter of fact is the MANAGER didn’t charge me for a beverage I asked him for when I clearly told him I wanted 2 waters and 1 beverage. When we were sitting eating our dinner he came up to us at the table and told us we can’t drink our beverages bcus we didn’t pay for them. He made such a big deal over this issue and I offered to pay for it after but he just started yelling & the cashier next to him had to apologize. This makes me VERY UPSET won’t ever come back. Horrible service and horrible selection of food too !! Wish I can have my $ back. Spoiled my appetite in that case I shoulda stayed my ass home.

I usually come here about once every 5 months when I’m in town, but when I do return it seems as if their food selections keep dropping. Back in the day this place felt stacked with food. What I will always love about this place is the ICEE Machine, always a must. Their drink selection is very good, no complains there. Unfortunately on my last visit they did not have those delicious enchiladas so I was very disappointed. Overall I like that new meat spot they added, the employee by the name of DANIEL was super generous and talkative, great customer service by him. You guys need to hire more employees with his attitude .
Ps. There’s a pretty badass «American Traditional Tattoos» machine right as you exit, I dropped like 8 dollars just collecting them.

Everything was pretty ok besides the prices two adults each $ 16 so $ 32 for the both of us was kinda high. Everything was alright and id like to give a thank you to «Denise» she was a great register chick and helped me out when I was in need. And thank you to me Edward for helping me out in the beverage department.

This spot was niether perfect nor horrible. Food was alright. Especially the ribs. Thos were bomb. Everything else was jus aight. Desert options were very limited but what was offered was great. Prices are still way too much and for those reasons there is no rush in coming back.

Poor quality food and high prices, no more to say.

I’m sorry but the food was weak. The people that greeted us were nice but that was it. They were usually out of everything. The only good thing was the icee machine. I’m giving it to stars, only because I played the claw machine and won at the first try which was surprisingly cool

Could be a bit cleaner, not very good desert selection, I’m comparing this To another Home Town Buffet i’ve been too on the east side of town. Food was not bad.

Wanted to grab something before we went to the movies. The quality of food is really poor but I guess I should not have expected too much.
Disappointed that they have a full dessert station but the only healthy dessert option is cantaloupe, the reject of the fruit family in my opinion. No grapes, strawberries or any fruit that is in season.
Baked chicken was ok.
The staff is friendly and nice.

Yo, where’s the parents here ?
Came here for the first time in YEARSSSS today w/​my son, mom, and grandma because my grandma was craving mac n cheese. I really should’ve fought for a better place to eat. Or perhaps make her some Mac my damn self -.-
I thought I was at a fucking mc Donald’s playpen w/​all these damn kids running around wild *rolls eyes*. What can j expect in the heart of Van Nuys tho, right ?
Anyway, the food. I can’t lie, it was good. I like that the trays were never empty. But will I come back again? Not unless I down a bottle of Tylenol extra strength to tolerate these damn uneducated kids first.
Oh, and may I add that as I was using the changing station in the restroom to change my baby’s diaper, a screw came off. Yeah. fucking lawsuit right there is God forbid a baby falls. I know I would’ve raised HELL if that was my kid.

came here with the BF about two weeks ago we got a coupon in the mail, buy one dinner get one free. We thought GREAT! lets go eat! one free dinner why not. we get there and it comes out to $ 18 dollars even with the coupon. The drinks are not included and of course lovely tax is always there.
The only reason they are getting two stars is because of their staff/​waiters. very hard working people very friendly. the waiter was on top of it from the beginning.
The food was ok, not great but not to bad. probably not coming here for a while.

Probably my least favorite hometown location but it is the closest to me so my friends and I say screw it and we go to this one all the time. The staff totally friendly although if you didnt buy a drink it takes for ever just to have one of the waitresses bring you water.
The food is good, I usually love the carving station and dessert area. Their pizzas are horrible though, same with their soggy salads, and flavorless pasta sauces.
When my friends and I come here we tend to get the same things because we know they will at least taste edible. Plus, if you bring some tupperware or zip lock bags in your purse you can sneak some food out.
My friends and I also love the sticker machines near the exit door, its almost a tradition that after every meal we get stickers and fake tattoos.
Its ok food, maybe go eat it
ps. sometimes they have a creepy clown perform and make balloon animals for the kids.

As I was waiting in line, my attention was caught by a very loud kid coughing all over the salad bar. He then placed the Jello Tongs in his mouth and licked it clean. Witnessing that, and seeing no staff catch it, made me turn around and leave. This disgusted me completely and I will not be returning.

Pretty much a ghetto establishment, as if you didn’t know! Customer service is good; that’s why I gave two stars. Food is mediocre at best. I really don’t know why I keep coming back!!!
Customer service is really good.
Food quality sucks!
Did I already say that?

Updated review: since my last review posted 6 months ago, I have returned to the Hometown 3 – 4 times, and I have been pleasantly surprise at the improvements! The food quality has increased dramatically. Everything is much fresher and tastier. The atmosphere has improved, too. The whole staff seems to be happier and much more welcoming. Keep up the good work!

The most horrible of all hometowns buffetts that exists. The only reason I come here is because im a broke college student and they have 6 dollar lunch coupons that i take advantage of, other than that I would not come here. The place itself is dirty including the bathrooms and the food taste bland and is tasteless. Service here sucks, basically service is non existent, your plates pile up at your table looking all dirty and nasty as you eat onl if your lucky will your server show up maybe once to pick em up.
Then why it gets 2 stars? because i love their stupidity. basically I use the coupon to eat here and without a drink is 6 buxs about 6.50 or so with tax. If you buy the drink is about 2 to 3 buxs more but i always just say i want water and they give you the beautiful red cup that means your only allowed to get water.
why that matters? well service here is so bad, that i decided to order water and see what would happen if fill the red cup with soda. well here is what happens, NOTHING! I get no complains in fact they dont even notice, I first i thought it was luck but i done it about 4 times already and nope, no complains, no one telling me I cant do it, so i do it. So in other words their coupons give me a 6 dollar buffett lunch with a drink i dont pay for due to their lack of service and for that supidity you earn a star :) keep it up. For 6 buxs i dont mind eating french fries salad and terriyaki chicken which is the only flavored item in this dump.

At Wednesday lunch, 2014-​09-​24, the only protein entres in the entire buffet are chicken (fried and baked) and bland whitfish. Every other dish is starch or mostly starch (for example, pizza with some pieces or pepperroni). This is for a Senior-​priced lunch at $ 11 with no beverage. This store has been drifting into extreme food cost control mode for months. Sadly, it looks like a pre-​closing effort.
The reduction in buffet options combine with an effort to eliminate all traces of fat so that food has a hospital taste. Clear soups like pozole and chicken noodle have zero fat and therefore little taste. There is no olive oil in the spaghetti sauce, so that it is essentially stewed tomatoes. There is no olive oil and wine vinegar for salads (probably too expensive). There are no more serve-​yourself puddings or cobblers. All are pre-​served in tiny portions with things like cookies added to puddings to reduce the amount of pudding.
Between the ill-​advised reductions in taste in items that reduce entre consumption (soups, pasta, desert) and the reduction in meat and fish entres, this place is less popular than it once was. At 2 pm there are probably 30 people in a restaurant that could hold over 200. Shows you can cost-​control yourself out of business, as people exercise their right to make value choices in their spending.

This place is just gross.
I used to come here as a child years ago and I loved it. Couldn’t wait to come here.
Now I say run away. Run away and never return.
Everything looks old and of poor quality. Even the salad bar was dirty and bland. I couldn’t find anything to enjoy. The booths and carpet are in desperate need of repair.
Should’ve just gone to souplanation,