Eric’s Guitar Shop

I just got my guitar back from Eric today, and I’m really impressed.
I had him do a level and crown on the frets, carve me a bone nut, upgrade my pickups, and reconfigure my electronics. I’m an experienced guitarist, so I knew what I wanted to have done when I walked in — for the most part — and he executed everything really well, despite being super busy with what looks like a hundred other guitars. He unlocked the true potential of this guitar, and he did everything I wanted exactly how I wanted it. When I asked for recommendations, he was able to offer some subjective opinions and also more objective facts, particularly on electronics, both of which helped a lot. That said, he never pushed his ideas onto me. Just helped me try to figure out how to achieve what I wanted, and then got it done.
Also his prices are very fair. For the quality of his work I would expect to pay a lot more, but his prices are comparable to anyone in the LA area, and frankly his work is a lot better than some I’ve entrusted with my guitar. Beyond that, I can tell he really loves guitars and making them better, and he really went the extra mile to make sure I was happy with mine.
I’m planning on doing an upgrade myself, and he gave me a couple pointers on how to do it well. The guy has been doing this a long time and he has a ton of insight and experience. He’s a pretty far drive away from me, but I’ll be taking my guitars to him in the future.

Great place, quality service.
Eric goes above and beyond to provide excellent service and great work. I have brought all of my guitars here, and will continue to do so. His prices are reasonable, too.
100% recommend.

Eric’s guitar shop is an incredible place. A lot of magic happens here. Recently got my Gibson Les Paul all fixed up by the man himself. I’ve been a guest of Eric’s for over 6 years. This is the only establishment I trust when it comes to fixing and upgrading my guitars.
Upon arrival, you will be happily greeted the second you walk in. Your guitar will be set up, plugged into an amp ready to be played.
His accolades on the wall are so inspirational you can feel the good vibes oozing through your fingers.
¹¹⁄₁₀ Everytime at Erics

Eric is THE man you would want to service your guitar. I don’t want just any repairman to touch my Lakland Skyline. and so a friend highly recommended I check out Eric’s shop. I live in San Diego and I do not regret the drive because my bass was handled with professional care by Eric, who is very personable, focused in customer care even while multitasking, and humble in his work. He’s locked down another lifetime customer. Thanks Eric!

I want to start this review by saying that Eric is an extremely nice and personable guy. The setup on my guitar is mostly great, although the action is a bit too low so that bends will fret out high up the fretboard. That’s an easy enough fix for me to perform myself. However, what can’t be fixed are the massive dings that my guitar received while in his shop. As someone who takes immaculate care of his instruments, I was extremely disappointed to discover the damage done. I highly doubt anything can be done to repair the damage caused, and I would seriously caution anybody who is considering taking an instrument they love into this place. I should have checked the instrument more thoroughly in the shop after noticing one of the clasps on my case had been almost completely ripped off — Eric had to take a pair of pliers to it to get it back in place. I’ve called and left a voicemail regarding my concerns and am currently waiting to hear back. I will update this review accordingly.

I have been coming to Eric’s Guitar shop for years. I first starting bringing my guitars to him as a jazz studies guitar major at UCLA. I brought him, strats, teles, various acoustics, and hollowbodies. Every guitar has turned out great… Eric and his team do amazing work.
The thing that really sets his business apart in my opinion is his personality and patience with customers. He explains things in a clear and concise way all while multitasking and working with other customers.
I recently brought guitars from the school that I work at for him to work on. I was so impressed with his work and business savvy that I had to write a review. Eric is a great repair man and human being.

Best place you can take a guitar too.
Here you can have Good, Fast and Cheap all in one. The quality of the work is top notch, can’t get better. On more than one occasion Eric has made adjustments and saved me time and money that he could have easily charged me for.

I live in the San Gabriel Valley and it is worth the drive. Top notch service. On my Gibson J100 Eric was able to get rid of the twist in the neck. It is wonderful. One of the many guitars Eric has worked on for me.

All the stellar reviews speak for themselves. Eric and his top service team performed a full set up on my electric bass this week. I knew I was going to get quality results but I was absolutely shocked when I sat down with the instrument. It was like the first day I got her. Note: I didn’t have them change my flat wounds. I like my old ones on. Instead, they transformed my bass from what it was, to a gorgeous playable, beautiful instrument. Thanks boys.

I’m really glad I finally made the drive out to Eric’s. He’s been heartily recommended by professional musicians I know over the years, and even tho I’m just a weekend warrior he treats me and my guitars like they’re hitting the stage at the Forum.

Took in an acoustic guitar that hadn’t been played much since it was purchased 20 years ago. Eric set it up and put on thinner strings, it plays much better now. I am very happy with the work he and he team did and the price was right.

eric and his crew are the best. great new location 1 block from his old shop with a lounge to hang in with amps, guitar and black leather couches while you wait. every guitar he has done for my clients and i came out awesome. i give him 5 stars. GO CHECK HIM OUT !!!

Eric did an exceptional work in repairing the crack on my guitar… it now looks good as new. The price was reasonable and the expectations for the job was set clearly at the start. I was also impressed by the courtesy and professionalism in the way that my questions were answered when I first called to inquire above their services.

Absolute top notch service and expertise from the most humble and amazing guitar pros in the area. I’ve never been so impressed with the quality and attention to detail that Eric’s shop provided.
Truly a guitar genius and the only place I’ll ever take my guitars!

Eric is absolutely the best in the business. He is incredibly kind and personable, good at what he does, and an extremely hard worker. That’s a very hard combination to find in the luthier world. Eric got my guitar back to me the next day (on an admittedly simple job), and he treated me with the utmost respect and professionalism even as a run-​of-​the-​mill customer– all while orchestrating his shop moving down the street and with his wall lined with guitars waiting for some love.

I’ve been going to Eric’s pretty regularly for a couple of years now. He is a good dude. He takes care of his customers, new and old. I always feel comfortable referring him to my friends in need of work done. He always makes the effort to reasonably accommodate in a timely manner. Great guy, great shop. Don’t waste your money at a chain store!

Great Customer Service. Took one of my Guitars and Eric and his team provided excellent service. I was extremely satisfied with the set up and decided to take my other guitar the very next week. Very friendly and approachable. Not only does he do a great job at set ups, but he is also open to any additional suggestions you may want to do to your guitar. I am hooked and bringing the rest of my guitars to him. Highly recommended for anyone who needs any type of work on their guitar.

Eric is the best.
I have a 6 string bass that is my baby and have been playing for 20 years. Eric found a noise problem I had been having issues with and tweaked the bridge pickup while he was at it and the bass just couldn’t be better.
I also like building basses and had a home made J bass that had a funky switch that I couldn’t find a replacement for. Since it was part of a fancy preamp and there wasn’t much room in the control cavity he found a way to relocate it and drill through the metal plate. Work was amazing but when I picked it up there was a noise problem that I had associated with the bad switch. He takes the bass apart to find it and I realize I had never run a ground wire from the bridge. I had mocked up the bass and then my son wanted to play it. He practiced with it noise and all not realizing (newbie) and I forgot since it was so long ago. Eric then drilled the hole and ran the wire while I waited — no charge. Better job than I would’ve done too.
True professional who goes above and beyond.

I have been taking my guitar collection to Eric’s Guitar Shop for about three years and i got to say that these guys have it down. i have had 2 Les Paul’s and several Tele’s set up there and a re-​fret job on my 52 reissue Tele. They have also set up 2 acoustic yamaha’s for me. The work is awesome and the shop is a great place to hang out and shoot the shit. A bevy of heavy hitter guitar players are always walking in and Eric abd crew are a pleasure to commiserate with!

in a town with so many great techs and luthiers, eric chaz and his shop are standouts.
the first thing that i noticed was his thoroughness. before anything gets written up in a work order, eric spends time going over the instrument while the owner is standing there. in a few minutes you get a preliminary diagnosis and questions about what YOU as the customer wants. you would be surprised but very few guys take the time to go through the details like this.
once the work order is written there are details for everything from action to tuning to string gauges and brands. it’s the details here that count and eric is really customer-​centric.
at no point is there EVER a hard sell. eric deals in facts and assessments and then lets the customer decide whether he/​she wants to do the work. eric is thorough and customer friendly.
both times i went, eric had a line of guys waiting to either drop off or pick up and the phones were ringing while he was also buzzing customers in. no one was pushy and eric felt no pressure to push one customer in front of the others. as a new customer i was no less important than the guy who has been there 50 times.
the work is spectacular. when you go to pick up the guitar, eric or his assistants set you up in another room with your guitar tuned up and plugged in so you can assess the results.
THE best service in LA. and that’s saying something. because it’s not like LA has a lot of shitty luthiers or techs. eric chaz and his associates are just standouts.

I can’t say enough about Eric! I’ve been taking every kind of guitar and bass to him for over ten years and he has never let me down! He does the best work and he is honest! He has repeatedly talked me out of expensive repairs and mods that were not needed that he could have made a profit from like every car mechanic, but he doesn’t. Every time I’m there, I see a line of people who trust him. He takes time to speak in depth about what they want and what he can do! That’s the only drawback that he is in constant demand. But I assure you when it’s your turn he will not rush you and explain everything and listen to you. He is a
treasure for guitarists who want the best quality instrument that can be had! I love Eric! He’s the best!

I’ve been to a lot of guitar shops in a lot of different cities over the years, and Eric’s is by far the best one I’ve ever been to. I had never been here before, but I brought in my Ibanez RG7620 in for a setup because there were a lot of frets starting to buzz, and the volume pot was so dirty it was almost unusable. He also diagnosed my broken pickup selector. Everything was done with grade A quality, and it was done on time at the price he quoted me. He even raised my pickup height a little which is something I had wanted him to do, but completely forgot to ask him to do it! It’s like he read my mind!
When you pick up your guitar at his shop, they let you play your guitar plugged into an amp in another room for a few minutes to make sure everything is how you like it (action, feel, etc.) That’s not something I’ve ever experienced at any other shop. If you want something adjusted, they’ll do it right then for no extra charge. I will be taking all my guitars here from now on, for sure. Thanks Eric.

I’ve been going to Eric’s for about 10 years. He’s worked on all my guitars at some point. As I’m writing this I’m about ready to go pick up a 1967 Gibson LG-​0 that I recently picked up.
Electrics, bass, acoustic, mandolins! If it has a fretboard he will make it sing.
Highly recommended… we will have a professional relationship for years to come.
Cheers Eric!

Eric is GREAT!!! Don’t waste your time getting your guitar fixed, restrung, or even stared at by any other place, including the one with the initials of Guitar Center (oops).
Seriously, I recently bought a Martin acoustic at GC and I said that it was buzzing WAY too much, so they did a setup on it and it still buzzed like a drunk bee, so I took it to Eric and in two seconds he figured out the problem.
I just got my guitar back today and it sounds SOOOOOOOOOOO much better!