Department of Motor Vehicles

One of the worse DMV’s I’ve ever been to, it’s suppose to be open at 8am and the link says 9am this is unbelievable, unacceptable by the district.

I should have listened to the reviews of this place. I went to change my out of state license to a CA one, did everything correctly, took the test and passed, but upon leaving the DMV noticed that the guy who filled out my form got my date of birth wrong, so I go back to his desk and he is nowhere to be found. I go back to desk 12 and tell them, then they proceed to tell me they can’t change it now so I have to make ANOTHER appointment when I get my license mailed to me, and bring it in then to have it changed.
Oh and here’s the kicker: I thought it was my fault because the guy gave me a sheet of paper with my info on it asking if everything was correct and I said yes. So originally I thought I was to blame because I didn’t see my birthdate was wrong. I look back on that piece of paper and I realize my birthdate is nowhere to be found on the sheet, just my address. So if my DOB was actually on there I would have told him it was wrong and ten he would have fixed it. My god this place is so incompetent.
EDIT: Wow this DMV is worse than I thought. Not only did they get my birth date wrong but I just got a letter saying apparently I didn’t put my political party preference and language preference when I registered to vote. (Even though I freaking did). I then follow the directions to reapply to vote thinking okay no big deal I’ll just do this real quick and get it over with. Turns out the DMV doesn’t have my fucking signature in their database. What the hell? I clearly put in all my accurate voter information when I was at the DMV. So idk what this is about.

The mean people the most dick ppl the fucking smartest people in the world in this DMV they love to help people and make them wait in the line for nothing thank u the smartest people in the world good job

I’m just writing this review to appreciate Steve’s and Mina’s help and knowledge they have. They really know what they do. Steve should be Manager at this DMV. I came here over a year ago to register my truck and it was registered under different category. I just got one license plate and I did know and explained that this truck needs 2 license plate, I was rejected After I asked second plate, they said, this truck needs only one plate. I came a year later to renew registration and asked them second plate again, because all similar straight trucks have 2 plates. They said, I have to replace license plate and so I paid. So one lady called me to give license plate and she handed me just one lisence plate, I’m like, are you kidding me? What is the reason to replace if I don’t get 2 license plate. I talked to manager, she did not know what the heck is wrong with categorizing my truck. Only Steve knew how to register it correctly to get 2 license plate. Truck was categorized as van truck finally. Most of the employees are rude and don’t know their job.
0 star for manager lady,
5 stars for Steve and Mina!
Thanks a lot Steve and Mina!

I waited for three hours and the lady had the nerve to talk to me about Jesus when I got to the window.

Came to renew my registration. I got here at 9:35a, got in line, got my number, waited until I was called. The woman at Window 5 was very efficient, kind, and polite. I was out at my car by 9:55a. On Wednesday’s they open at 9. I suggest if you don’t have an appointment, get there when they open or earlier on (if you can of course).

Ok. This is my high rating for these reasons.
1. made appointment for Driving test for 3:00pm.on a Wednesday. Easy, convenient.
2. arrived at 2:25pm. Checked in with no line.
3.Told to pull up for driving test. Once there the instructor came up and said she was ready to start.
4. Test took a matter of mins. Arrived back at the DMV office. Passed with flying colors.
5. Drove off celebrating.
I can honestly say, it’s been a real great DMV experience ever. No really. EVER.
This office is usually always packed. Guess we picked a great day and time.
Coming back soon for my sister to get her test done. Hopefully that day is as smooth as today.

I was in and out of there within 30 minutes. This is coming from someone who never taken a written exam. My appointment was at 11:00am, REMIND YOU the line without an appointment was ridiculous (PEOPLE MAKE AN APPOINTMENT TO GET IN WITH YOUR DAY), went to the appointment line took only 3 minutes and was given a number, 3 minutes later my number was called went to another line to take eye exam and pay for the fee. 5 minutes later I was instruct to take my picture then go to the exam room. The test took me about 10 – 15 minutes, which was taking on a computer (if you study the book you WILL PASS). I passed the exam was given a permit until next week to take my behind the wheel exam.
Oh and the workers were really nice to me. So I hope this help those who are curious or thinking of taking it here. #GOODLUCK

Avoid this dmv. The staff is incompetent and surly. Do yourself a favor and drive to the Winnetka office or the Arleta office, both of which are outstanding in my experience.

I came here to take my test and now I’m back because my id was stolen. The people at this location are very nice and very quick about what they are doing. Just remember all the documents you need, the website will tell you what works. I love this location. Least stressful Dmv I’ve ever been to.

Usually, the dmv isn’t a pleasant experience for anyone. Fortunately this location has some pretty amazing staff members! Long lines well before 8am but, that is to be expected.

Never met so many uneducated people in one place they are rude and are not helpful at all.
Zero Stars.

Really nice staff and much faster than expected. I made a change to my license and was in and out in less than 45 minutes with no appointment at 2pm on a Wednesday. I didn’t even have time to really read my book. They were only 10 numbers away from me when I obtained my number. The three employees I interacted with were all really friendly.

Customer service is ⁰⁄₅ stars.
Rude and moody workers. Please make everything automated so we don’t have to deal with these workers.
Can’t answer a simple question without trying to belittle the person.

Some of you may not believe this of the DMV Kester/​Vanowen location… but here goes…
This only goes for having an appointment. Got there at 9:55 for my wife’s 10:00am appointment on a Wednesday morning. Walked right up to the counter, they gave her a number, which they called within 3 minutes & went to the next counter, did the paperwork, took an eye test & a new photo & we were back in our car & gone by 10:10am. Total time there less than 15 minutes. AND they non appointment line was meandering like Disneyland on a holiday with lines going out & around the building.
YOU ARE INSANE TO GO THERE WITHOUT AN APPOINTMENT.
DMV courteous clerks & smooth system… at this experience.

My sister took her driving test here yesterday (and she passed!). We came by around 9:15am for an 10:00am appointment. I had to pay my registration fees and I didn’t make any line for the self-​help kiosk. I was finished within 10 minutes. The actual driving test process took a little bit longer. We checked in and the associate was very helpful. We did have to wait a while for my sister to get an instructor but once she did, the test was quick. There is plenty of parking and it was not that as packed as I thought it would be (for a Tuesday morning). Overall, I had a good experience at this DMV.

Like every other comment about making an appointment, DO IT because it went by really fast. Was in and out within 20 mins.
My appointment was for Friday at 3pm to renew my license. I got there 20 mins early and found parking right away. It was very crowded inside and there were no seats. But my number got called early and I was out by 3pm. It was very easy and I had really nice employees helping me through.
TIP: If you are patient and friendly, things will go really smoothly for you. :)

I should have known when I saw «0» wait time online something had to have been wrong. This is probably one of the closest DMV’s to us and although it’s not the best neighborhood we hauled ass here when I thought there were some crazy possibility there would actually be no wait.
We had a scheduled appointment for a couple weeks from now at the Glendale location but some free time fell into our hands today so I said screw it let’s go get this taken care of.
I brought my son here to get a CA ID card.
This was probably his first time to a DMV or at least the first he can recall.
We waited in line for about an hour without an appointment and then another 35 minutes or so after we had a number.
I brought my patience and knew if we wanted to get him an ID today we’d need to wait through this.
What better way to show a young adult what being an adult is really like, than bring them to Department of Motor Vehicles his first Monday of Summer Vacation??? I know, I know, what can I say Mom of the Year award is comin’ my way ;) He was also a little shocked when asked about being an organ donor but agreed.
All in all the experience was not better or worse than what I anticipated. He asked several times if we can just come on our scheduled appointment day but we were already here so I showed him where we would have shaved an hour off of our wait time but patience builds character right? :)
Service was fine and if we must return I’ll definitely do it with an appointment.
Like all DMV experiences, bring a bottle of water, maybe a snack, and a good book and if you think you’ll be outside a hat and some sunscreen wouldn’t hurt either.

It’s time to show up at DMV for my DL renewal. Showed up for my appointment. Checked in at «appointment desk» with zero people in front of me, to get a number assigned. Barely sat down for 3mins, my number was called to desk #13 to process payment & do vision test. Next, get in line with 2ppl ahead at CAMERA desk. OK, SMILE! Done! In and out within 15mins. Hehe –00–
DO make an appointment, I can guarantee you will be much happier and «enjoy» your DMV experience.

It’s pretty rare to say you like a DMV or had a good experience. I went to this location earlier this week. I tried booking an appointment at the Culver City location but the soonest available was 2 weeks out and I needed to get it done ASAP.
So, remembering my experience a few months ago, I decided to try Van Nuys DMV again. I went online to book the appt and sure enough I got one within a few days. My appt was 9:50am and I went in to pay my late car registration. I was literally in and out within 5 minutes. But the line where people had to wait for an appt didn’t look so pretty.
In the end, I highly recommend you just make an appointment for this location. If you do, they take care of you pretty quickly.