Boulevard Auto Repair- Mercedes, BMW, & Smart Car Service

This auto shop is absolutely fantastic and sets the bar very high for other shops to follow. Nelson and his crew are top notch! Professional, friendly an most of all honest. I will be taking my cars here from now on. Thank you guys for treating us so well!

Stopped by Boulevard Auto Repair today without an appointment, Nelson greeted me warmly and took a look at my car. I needed my bumper reattached after a hit & run, I had it taped up so it wouldn’t drag when I drove and it did not look pretty! Also, there’s scratches on my passenger side back door that I needed a quote for as well. He assessed my car and told me that he could fix up the bumper without having to replace it for a very reasonable price. He said the other side would need more extensive work, but I didn’t have the time or money for that today, so I said go ahead and fix the bumper. I walked around and grabbed some lunch. I came back about an hour later and they were finishing up — they said it took them a long time to get the tape off! (Avoid taping your cars people! Haha) Well, I’m so happy I came to them because the bumper looks great, and they went above and beyond — actually washing/​vacuuming out my car *AND* they painted over the scratches for me — all at no additional cost! I was thrilled! I would definitely recommend this shop & I’ll be returning for any future work! Thanx guys!

I applied to drive Über but I failed inspection because the front bumper cover was smashed in, cracked significantly in two places.
I went to Boulevard and Nelson quoted me $ 750 to replace it. I asked about after market and he said it would only reduce the price $ 60. I said, «This accident is not insured and I’m out of work, is there another option?»
Nelson said they could pull off the bumper cover, heat it, bang out the major damage and it would be probably look about 70%. I said, «when can you do this?» He said, «now.» About fifteen minutes later they were done. It did not look 70% — it was more like 80%. I immediately drove to Über and passed inspection.
Thanks, Nelson.

This place is awesome sauce I took my car in for a service and I wouldn’t trust anyone else with my car. Being young and all other places try to jack you. They didn’t do that here

Why go any where else? The service you receive from Nelson and his team are top notch !
We have used them for years for our repairs .
Honest, reliable and it’s a family relationship that they strive to keep with all customers …,

An average of 5 stars don’t lie.
I came across this body shop right here on Unilocal and am so glad and relieved I picked them to be responsible for repairing my car.
In the end, my car was considered totaled and Blvd Auto Repair only received money for initial assessment inspection fees and storage costs from my insurance. But I had to write a review on the extreme high level of customer service and honesty that I got from Nelson and his team.
Long story short, my insurance did a initial quote of repairs of $ 4500 on my 2010 BMW 535i. Nelson performed his visual inspection of repair estimates and gave an honest quote of about $ 17k. During the inspection, he took the time and took pics of every single repair that was needed to be done on my car to be made whole and be safe to drive again. He has send me pictures of all the areas of repair and explained to me an idea the repairs would cost. Obviously, after resubmitting the additional repair costs, my insurance had to do a second inspection. But with all the careful documentation that was provided, the insurance accepted his repair estimate and was later deemed totaled.
For those who might think I’m giving high ratings because I had a favorable outcome are wrong. The one standout quality that Nelson and his team provided me was being so helpful and preparing me in avoiding all the common tactics that insurance company will try to use to undervalue my car when I receive my settlement check. Honestly who does that. At this point, Nelson was more like a lawyer than a mechanic. Nelson’s help was above and beyond any service that would be asked from a body shop. Having someone on your side is overwhelming refreshing.
Living in LA, there are plenty of other places trying to cut corners and taking advantage of you and the safety of your car. This is not that place. Thank you Nelson and your team. I just had to share this with the Unilocal community.

The owner Nelson, cool dude. Being a woman and bought not new Mercedes. I thought I heard a noise. took it to him he drove said it was fine. Hello who does that? So now I will take it in for tune
happy.Lari Vreeken

I can’t say enough about this auto repair shop! I recommend it to anyone who values an honest and personalized car repair experience with exceptional rates.
I spoke with Nelson about detailing a Highlander and brought the car in for inspection. The car had just been professionally detailed and it appeared that no improvement was made. I was given a comprehensive overview of the options I had to get the car back to near new appearance– and was not pressured to go with the most expensive option. When I brought the car back to have the work done Nelson was off, but Pedro was equally as familiar with the job they were doing on my car which was such a pleasant surprise! Normally I find that sort of organization in a shop unheard of. He was expecting me even though I had not called and confirmed. And he completed the car above and beyond what was promised at even a better price than I expected to pay. I was offered a second consultation with Michael, the specialist assigned to the deep detail. He was knowledgable and obviously committed to high quality work and attention to detail.
Although Boulevard Auto specializes in the high end Mercedes, they are not above the same high end work on any car. I will be bringing all my cars here from now on, because of the level of attention to detail and the honesty and genuine attention I received as a customer. The cost of a full detail that took an entire business day was so low that I felt compelled to write this review. They couldn’t have made the money to make it worth their while, but that was not their priority. Truly exceptional experience. Six out of five stars!
I attached photos of the finished car, that appears new. Even though I did not opt to go with a new bumper, which before hand was in sad shape after an accident. I only wish I had taken before pictures so you could appreciate this transformation! I also had them install seat covers that the Toyota dealership would not do because of the level of difficulty. Yet Pedro handled it without even charging me more. Completely unexpected… and so appreciated.

This place is top notch.
I won’t lie, I totally found Boulevard by mistake. I had a broken window replaced a few years ago and was looking for the same company, but stumbled upon this shop, thank you Unilocal.
I had a running crack in my windshield, and it was «driving» me crazy. (I promise I’ll stop)
I made an appointment with Nelson over the phone, and in true fashion, I showed up late. Nelson didn’t seem to mind. I left the car there, and in a few hours got the call, «she’s ready».
Now, Unilocalers, a windshield is what I paid for, and frankly, all I expected. They replaced the windshield. Then they DETAILED my car. They buffed out scratches and marks. They cleaned the floors and seats. It smells GOOD in my car.
A friggin + to Arturo and Nelson.
THANK YOU!

I took my car there for a complete paint job including a ten year warranty which I paid top price for. Nelson told me that he would sand the car to the bare metal, etc. which he never did. Moreover, when I picked up my car, I found my rear passenger window to be chipped and the trunk leaking as well as the rear windshield. In addition, the headliner around the sun roof was tipped. When I took my car back for him to fix the problems he had created, he alleged that my car was already like that when I bought it in. However, his father, upon examining the trunk, realized they had not put the gasket back after they removed the emblem from the trunk to paint the car which he fixed. The paint did not last more than seven (7) years after which it begin having cracks on the roof of the car as well as on the hood and the trunk paint was faded by the end of seven years. Nelson never took responsibility for the damages they caused paining my car.

Wish I knew about this place sooner! I called them early on a Friday and barely begged (yes I sounded desperate) but I needed new brakes and wanted them before the weekend! It was no problem I went in they took me right away, I had a coffee next door and an hour later it was done. One of the few shops that will service smart cars!

I was very satisfied with the service at Boulevard Auto Repair! It was professional and straight forward. It was one of the most stress-​free experiences I’ve ever had at a mechanic shop! I dealt with Nelson, who was super friendly and informative. He’s one of those people that you instantly know is honest as soon as you meet them. I highly recommend this mechanic and bodywork shop for all your auto needs!

The maintenance, etc. I needed done were completed great. I then needed the seat belt on the passenger side replaced. After three calls and a promise to call me back with an estimate, I never received a call back and they seemed to be exasperated with me asking them. Fine. I get it. I found another facility to complete the work with a MUCH better attitude.

The good reviews are right on! Just went on vacation and left my Toyota 4-​Runner with Nelson to repair the blemished bumpers, detail the interior and repair two seat panels that had ripped with wear, etc. I use my SUV for work and it’s had spills and dings from hauling everything from boxes to furniture to the bottle of liqueur that popped its cork from the heat. Now, my car looks almost like it did the day I bought it, even the seat looks like new! Can’t even tell where the panel was replaced. Nelson answered my questions about keeping the car looking good like how to keep the tires looking faded and even called a few days later to make sure I was completely happy with the service. I AM. Their prices are reasonable, service is prompt, work is solid and Nelson is really nice on top of all that!

THEY WENT ABOVE AND BEYOND!
I went in for a new windshield, while there I decided to get my headlight cleaned. When I got back my car not only had a perfect windshield and clear headlights, it was CLEANED inside and out. The loose panel on the passenger side was like new AND all my little, (and not so little), scratched had been painted over!
ALL FOR NO EXTRA CHARGE!
They were incredibly friendly, yes even to a women, they explained everything and when I got back I honestly couldn’t believe that the car was the same one I dropped off. I will not be going to anyone but Boulevard Auto Repair from now on.

These guys are great! My 2008 Smart Car had a check engine light and my car started bucking like a wild bull. I googled *Smart Car Service* and Boulevard Auto came up in the search so I called. Nelson is the guy I talked to– he is SO nice! He told me to bring it on in, and wow, these guys REALLY KNOW SMART CARS! They have all the Smart diagnostic instruments and they were able to get me up and running in perfect condition in less than a day! I will definitely return to Boulevard Automotive for my regular maintenance on my 2008 Smart ForTwo Passion Coupe! Great service, honest people, excellent service … the best!

This place is amazing! You will not find better service in the valley!
I brought my Jeep Wrangler here after an accident, and Boulevard Auto Repair made the whole ordeal so much less stressful. The owner, Nelson, is amazing! He was incredibly patient and understanding, answering all my questions and helping coordinate with my insurance. I really appreciated the regular photo updates I received to keep me in the loop, and I could not be happier with the results. My car looks fantastic!

Boulevard saved my bacon!!!
I took my car to be looked at because it was running poorly, Their professional staff were very helpful with their services and helping me understand what was happening within the service.
Long story short my car was covered under a recall and Boulevard gave me the paperwork and showed me the closest dealership, being super helpful even though they didn’t stand to make a profit It showed me that honesty still exists and lives at Boulevard auto!
It really nice when you know your going to receive the best service possible!!!

Boulevard Auto Repair is the place to go in the whole valley! I came across them through my dad who takes every car he owns there and swears by them. I took my old BMW there to be serviced and was always very happy with their service and their quality of work.
I was in a car accident a few weeks ago and took my car into BAR to be repaired and am SERIOUSLY impressed with their work. The repairs only took 6 business days and my car actually looks better than the day I got it — the work is absolutely impeccable and they even professionally washed the car inside and out!
I even last minute found a scratch on my rental car and took it in before dropping it back off and the guys buffed it out and lightly painted it so it was not noticeable at all when I returned the car! I am really so grateful! They really saved me from a large bill and nightmare with the rental company! I will be forever loyal!
Nelson and his team are really great guys, they are always friendly and honest with their thoughts as to what the car may need when bringing it in — there are no ugly surprises in bill like some other places. It is rare to find a small honest business that cares about the industry they are in — and Boulevard Auto Repair is exactly that. There is love that goes into the work done on the cars — you can just see it!

These guys truly rock. Nelson and his crew are serious professionals. A co worker recommended them and after reading the solid Unilocal reviews I took my slightly used Smart Car I had purchased from Car Max into here for the 32-​point « Unilocal check in special.» Nelson went above on beyond the deal and caught a few key items that I needed to remedy.
They can even send you the report via text and you have it there in PDF format. I’ve found my new Smart car mechanic. True professionals through and through.