Banner Heating & Air Conditioning

I have been having Abbey at Banner Air service my air/​heat unit for years now. He is simply exceptional. He always knows whatever the problem is, fixes it quickly and for reasonable prices and will even call back days later to make sure the problem didn’t arise again. He is knowledgable, personable and honest which is so rare these days. I found him haphazardly years ago when we had a problem and am so happy I did. I recommend him to all my friends and family. He also has many recommends for other problems you might have around the house so if you need anything, just ask! Simply an all around great man, great company.

Banner! Banner! Banner!
Phew!!! What a relief to meet an awesome team like Abbey and Julio!!! They were brutally honest about my HVAC system and the bad wiring that had previously been completed by someone else (I tried calling that someone else and no calls were returned). They carefully Diagnosed the situation and corrected the wiring problem and ta-​DAH my heat worked for once in its life!!! Now the price was soooo super-​low I did not know what to say other than Happy New Year and I will Stay in Gratitude!!!
I like many other home owners get nervous that technicians are going to be outrageous in their pricing. But fear not with Banner! and they came out New Years Eve!

Awesome, kind gentleman… bent over backwards to try & accommodate my crazy schedule. He was thorough and fair, and arrived after-​hours to get us up & running during a San Fernando Valley heatwave. Highly recommend!

Seldom do you run across wise, friendly, skilled people in any walk of life. Abbey at Bannen is truly one of those. He calmly examined our 25 year old furnace, understood what the issue was, went out of his way to secure the necessary part (the controller board) the following morning from a parts dealer in the opposite corner of the valley to make sure no extra damage was caused to our aging system and installed the part that morning as well. He had a genuine concern for us to avoid a catastrophic furnace failure resulting in many thousands of dollars which we couldn’t have afforded. His assistant he brought was very friendly and the entire experience began with introductions and firm handshakes and finished with handshakes. I truly trusted Abbey. You just don’t find this kind of service any more these days. I cant say enough good things — go with Abbey.

Found Banner Heating & Air Conditioning on a Sunday as I was frantically trying to find a serviceman to help with water leaking from the AC unit that was flooding the floors.
Abbey came to my rescue!
On our initial conversation he was so helpful and courteous. He was already problem solving with me what it could be and hoped for the best.
He showed up with equipment and tools in hand within a short time of our phone call.
Abbey took the time to show me the problem and explain what was happening. He then replaced the clogged line and even serviced the unit while he was there.
Not, only that called later that day to check and make sure I knew what to do with the water damage and possibility of mold and even gave me a few referrals.
Can’t say enough how grateful I am to have found Abbey and Banner Heating & Air Conditioning!

Last summer, my 15 year old HVAC unit developed problems and I basically spent August thru October with no A/​C, when it was 90+ every day. Determined not to repeat that situation this summer, I called Banner Air while pricing out HVAC heat/​air packages for my condo. My dad had mentioned that a lot of people in the Midwest (where he lives) have Trane units, and I looked on the web and saw that Banner was an authorized Trane dealer/​installer in the Valley. Abbey (Banner’s owner) came out and looked over my situation, and gave me an estimate. The estimate was a bit higher than the others I received, but after some research, I went with Trane as their units are regarded as quality units, and I also figured that the incremental cost of the unit, over the years I expected it to last, made sense in terms of bang for my buck. I got a 3 ton, SEER 14 2-​stage heat-​and-​air package unit. Abbey arranged the install for about 10 days later, and he personally supervised the install, which was done by his 2 man crew (who have been with him a while). They did the install over 2 days: first day, they had to remove the old unit with a crane from my roof, put the new one in (they used a guy with a crane who did a quick job — I was pleasantly surprised how quickly and smoothly he took the old one off and put the new one up). Then, the crew handled positioning the unit, extending the a/​c platform, gas connections, etc. They had to get a new plenum (the part of the a/​c unit that comes off the main unit, that gets the air into my duct work) fabricated, so that took a day to get it made; then they came back and hooked all that up, sealed off the outer ductwork, and Abbey adjusted my thermostat connections inside the house to control the new unit. It tested out fine, and my place is back in business with A/​C (not a moment too soon). Simple as that. Abbey and his team did a great job, and despite costing a little bit more than others, I think I made the right decision, because when you buy an HVAC unit, the quality of the installation is as important as the equipment itself. Abbey is a mechanical engineer and he and his crew have been doing this a long time, so I’m confident I’m set and got my money’s worth, and will be enjoying my HVAC unit for years (I have a tune up deal too, for maintenance on the unit — you should get that too, given that this is basically an investment in your house).

I could not be more dissappointed in this company’s customer service. First the person answering the phone kept hanging up on me after asking me to hold. Once I finally got through, I gave them my information and was told that they would come by the following afternoon.
I made arrangements to come home early from work and waited in vain for them to show up. I saw that others have given this company really high marks and reviews, but my experience was not good.
On the other hand, a different company I called was on time and did a fine job of fixing my issue.

Called Abbey and he came out the same day and quoted me $ 500 for a week long test on freon lines and said I needed a new unit. Called another place that came out and charged $ 600 to fix leak in 1 hour and said unit is fine.

I am so thankful we found Abbey and Banner Heating and A/​C. We got quotes from several places when we had to replace our system. Some were lowball and some were really high. Only Abby took the time to go over our existing system, evaluate which pieces were still functioning well and then went over our options for the items that needed replacing. His was not the lowest bid, but it was very reasonable and he was easily the most trustworthy.
We could not be happier. I have recommended Abbey to our friends, who have also sung his praises.

I called Abbey at Banner when I realized I needed repairs on my AC unit. Abbey’s prices were very reasonable, and he accomodated my request on a saturday morning! He did a great job on the repair, was very professional, and I would certainly use his services in the future!

I think I found Abbey from the yellow pages. It was a shot in the dark. It turned out to be a truly lucky call. Abbey was thoughtful, thorough, and an expert at what he does. He did a great job. I would wholeheartedly recommend him to anyone.

Abbey Borghei is a top notch professional and has been recognized by Angie’s List as the best provider of heating and air conditioning services in the San Fernando Valley. I know several people who have used his services and they all rave about him.