AAA Appliance Service

AVOID THIS SO-​CALLED «BUSINESS» LIKE THE PLAGUE! They are frauds, liars, cheats and crooks! We called on a Thursday to get an estimate for repairing our dishwasher and set up an appointment for Friday between 11:00 and 1:00. On Friday, just before 1:00, «Maria» called to say that the technician had been in a minor car accident and would be unable to keep his appointment, so she rescheduled us for Saturday between 11:00 and 1:00. On Saturday Kevin showed up around 1:00, gave us an estimate and we gave him a $ 200 check as a deposit. He said he’d come on Monday between 1:00 and 3:00 to do the repair. Come Monday, he hadn’t shown up by 3:00 so we called the «office». Maria checked and called us back to say that he was having car trouble and wouldn’t be able to get to our house that day. She rescheduled us for Tuesday between 8:00 and 10:00, guaranteeing that we were the first appointment on Kevin’s schedule. Come 9:55, no Kevin, so we called again and a woman (not Maria) said she’d check to see what had happened. Kevin called back, saying he was in heavy traffic and should arrive within half an hour. Still no show at 11:00, so we called and told the company to forget about it because Kevin had achieved zero credibility with us and we didn’t trust him to repair our dishwasher correctly. We also asked that they return our $ 200 check. Kevin called back a few minutes later and my husband told him that we didn’t want to do business with him, and he said he would return our $ 200. (A few minutes later, I called our bank and learned that our check had clearedon Monday and there was nothing we could do about it.) Later, Kevin said he would write us a refund check, which we should receive within two or three days. Not surprisingly, no check ever came. VERY surprisingly, Kevin showed up at our house Monday evening and handed us a refund check, which we deposited the next day (¹¹⁄₂₅). On December 4, we received a notice from the bank saying that the check bounced on ¹¹⁄₂₆ due to insufficient funds. I went to our bank — the same bank on which AAA’s check was written — after receiving that notice and was told that there were still insufficient funds in the account. l only wish we had put the deposit on a credit card (which we wanted to do, but Kevin said they preferred a check — Gee, I wonder why), so our credit card company could have backed us. We aren’t going to waste any more time with these bastards, and are simply chalking the experience up as a $ 200 lesson.

It’s a scam. Don’t use them. The people who work there are rip off artists. And they are nasty too boot. Fred. Vito. Mick. They charged me $ 150 for basically doing nothing. STAY AWAY.

My experience with this «company» is similar to the other reviewers. They are completely dishonest. I called them several months ago for an oven repair — they told me they needed to order some parts and I agreed to them charging my credit card $ 250. Then their guy VANISHED for three months — he wouldn’t return my phone calls and never called me back to say the parts had arrived. In the meantime, I decided to move on and buy a new oven. When I finally got hold of their guy he said «call the office about a refund». When I called the office, they avoided me numerous times saying «the manager isn’t here… call back later». After a few more failed attempts at getting in touch with their office about a refund, I called my credit card company and disputed the charge. They issued a credit and started an investigation. The feedback they received from the vendor was that I «agreed» to the charge (which was true at a point in time), and «signed the receipt» (not true, I didn’t sign anything), and therefore they were not going to issue a credit. Unbelievably bad and unethical in my opinion. STAY AWAY from these crooks!

Most corrupt business I have ever dealt with. They will come to your home and give you a firm quote and then give you an invoice at the end of the job that is inflated by 100%. If you notice their website has no address for a reason. They simply shut down and re-​open with only telephone numbers, it is a complete scam.
(323) 462‑6315 (818) 761‑0929 (213) 387‑7428 (626) 280‑9116 (562) 802‑1571 (805) 526‑9936 the address on their invoice is 425 Fairfax Avenue LA CA 90 036
these are all the telephone numbers they list.
they do not deserve one star but that is the lowest I have access to give

This is a fraud of a company!!! I called them to fix a washing machine, I am sure it was not an office I called, I am sure it was a home. They were rude, wouldn’t give me a window of time, just a day. I was desperate, water going everywhere so I used them. $ 175 later, went to use the machine and it wasn’t fixed! Had a warranty for 30 days, called to get refund, a guy named Nick just ducked all the calls. They said he was the only one to process payments, refunds, etc. For three days they kept saying, «call him in an hour». I have reported them to the fraud dept of my credit card and to the police. DO NOT USE THEM!!!

If you want to call a company, have them promise to come and repair your appliance, again promise to come when you call to confirm, and then give you an estimated time — only to never come, and then treat you like an insufferable jerk for wanting to know why they did not come through, then by all means call AAA Appliance Service…
But, if you actually want customer service, then avoid AAA like the plague…