USPS

Beyond terrible communication from the staff and underwhelming customer service. A package came late containing a guest book for my sisters wedding. I do not hold the staff at this location responsible for its late arrival but their handling of picking it up was dreadful. It came on the morning of the wedding and my brother in law went to pick up with my sister info and the tracking number. He could not pick it up because they have different last names but the staff told him that if someone with the same last name came then they could pick it up. Since I have the same last name I drove over an hour and a half to pick up the package, unfortunately they did not say that I also had to have the same address even though I had called them and clarified what I would need beforehand, as did my brother in law. I was unable to pick up the package. I get the rules are in place for a reason and I’m not upset for them following rules but I have a big issue with the fact they couldn’t explain it beforehand to my brother in law or I when we had directly asked them to, also they were completely stone faced and unsympathetic. Both my brother in law and I are nonconfrontational and easy going guys but I think someone else in our situation could have blown up over the situation. I love history and enjoy the ties that USPS has to it in our country, but from now on I’ll avoid using them where I can and pay a little extra to use another party with a better customer experience. The USPS is a dying institution.

Nothing extraordinary about this post office.
Lines can be long, but someone may come out and blue door you if you just have something to pick up.
Cute packing items and some cards can be purchased here.

Normally busy here during the morning time rush and mid afternoon rush as well especially during drive home times when everyone is on their lunch break or so on. They offer Post Office boxes, automated shipping so you don’t have to stand in long lines, boxes, envelopes for your official letters, Priority/​Express envelopes. Only been here a few times during the morning time and night time its been good experience. Keep in mind if you come during the night this place is not very bright in light. So keep that in mind.

FYI: This location closes at 4:30 on the dot. I thought all post offices closed at 5.

This post office is typically pretty busy. I have to hand it to the staff as they are always very friendly and smiling. Even when dealing with frustrated people. My only recommendation us for better lighting in the parking lot. I will not go there after-​hours as it’s very dark in the lot.