Smokes Plus

This is the best smoke shop ever. They sponsored my show also «SONS OF COMEDY» .
Tanks Simon!

Not the place to go for vapor supplies. Called to
see if they carry coils for my Uwell Crown vape tank and the gentleman told me «Come in tomorrow and check for yourself.» What kind of customer service is that? He also told me he carries coils for an Aspire tank and Kangen tank… uh, it’s called Kanger buddy. He thought I could put any coil into my tank even if it was not made for it. What a joke. Do not sell products about which you know absolutely nothing. Very minimal vapor product and the product they do have is just sub par. Told me their best juice was Fumijuice, which has got to be one of the lowest quality e-​juices out there, and loaded with alcohol. Last time I visited the shop, a customer in the shop seemed to know more about vaping than they guy behind the counter. The 420 selection is bigger and prices were about average. Guy behind counter says he knows nothing about 420, very little about vaping, but has «tried every kind of cigarette in this place.» Seems like this place is best for hookah and cigarettes. Will be sticking to Vapor Delux for my vaping needs. Refuse to give this place a 3^rd chance when it is quite obvious the people running this establishment have no clue what is going on. Better suited to own/​operate a drive thru cigarette shack.

For all of your smoking needs; stop in and say «what’s up» to Simon. Cool guy & great prices.

Everyone I meet that works here is great. They have a huge selection of hookah flavors and whatever I need help with their always there with a smile. The hookah flavor I always by for $ 10 is not $ 7 – 8 now and it’s called Strikingly Fresh Fumari. I recommend everyone to switch this to there to-​go smoke shop. Thank you guys!!!

I just wanted to say. I had wrote a review a long time ago, thet Simon didnt replace a e cig unit that i bought there. Well he had taken car of it. I want to say you can trust him. He gives good deals and good service thats for sure. Thank for all your help Simon. Greg Robert

I had been looking for beautifully designed hookahs elsewhere and everything I was seeing looked cheap until I found this shop via Unilocal and bought my exquisite Egyptian inspired hookah here and I love it! The bowl cracked one day on the base and I went in to get another one and Simon was so gracious to gift it to me. Also they have the best array of Fumari flavors in town. So far I’ve tried Spiced Chai which is a stronger flavor and White Gummi Bear which has a lighter more fruity taste. I will definitely be back to try different ones and get all my hookah supplies from Simon. Oh! And for the cigar aficionados, there is also a humidor room located in the back! This place is smokin! Pun intended. ;-)

Great staff, very friendly with good deals and helpful service!

If you are looking for a great smoke shop and a loyal friendship this is the place to go. I have been going here since I moved in across the street a year and a half ago. I come here DAILY. Yes daily. I have tried other smoke shops in my area and this is by far the best. I come in an he always knows what I want. If I ask him his opinion on something new he got, he tells me the honest truth. I love coming in and joking around with him, he’s a funny guy. He’s a good guy who is working daily from open to close to support his family and I support that. I am moving soon and will still come to this smoke shop even if it’s a bit of a drive.

I absolutely love this place, and have been coming for 7 months. Absolutely love the owner. He’s kind, funny, and a great presence. He knows my boyfriend and I, knows our brand, and is always kind! Amazing prices, it’s worth the extra 5 minute to walk to avoid over the top prices in our area. I refuse to go to anyone else but him for our habit! (:

I have been coming to this smoke plus with my boyfriend for almost 10 months now since we moved into our new place. Thankfully its only a 30 second drive! I mainly go in there to buy swisher almost on a daily basis. Simon is so sweet and super funny. Often he doesn’t makes us pay for the tax on the swishers cause he knows us so well. Which is super sweet of him. The staff is always friendly and talkative. I had gotten a hookah as a gift and had no idea how to use it. So I came in and one of the staff members talked with me for 30 minutes giving me advice on how to use it, the best coals, and the best tobacco flavors to start with. I also had bought a hookah pen (e-​cig) and it ended up being to harsh for me and they were more than glad to switch it out for me. They have a VERY wide variety of swishers from white owls — to dutch masters and beyond! Which makes me a very happy girl. They also have clipper lighters, swisher splitters, raw cones, ect. Every time they have something new I try it out for them to tell them my personal opinion to give to others when they ask. As well as they tell me which new ones I should try out. I don’t agree with the people bashing Simon. Not once has he tried to be cheap with me or rude with me. He’s a family man with a kind heart. I always enjoy visiting the shop cause I feel like I’m part of the family there!

Absolutely love this place. I’ve been coming here for almost two years now and Simon is simply the best. He recently recommended a Pharaohs Hookah when my boyfriend and I inquired about a new one and it is honestly the best, most smooth hookah I have ever smoked. He also has a great selection of shisha; a recent favourite is Holiday Mix. I highly recommend Smokes Plus in Valley Village.

I love this place and have been coming here for years. The owner Simon is great and my Camel Turkish Royals are only $ 5…and some change. Also, they have a good assortment of head shop type stuff-​pipes and bongs etc… Great service and great prices. Also they are open early 7am!

Spot is a hole in the wall. However, for a shop with mostly smoke products, they have a nice selection of cigars in the walk in humidor, unlike other spots with dollar cigars, this spot has all of my favs from Romeo to Montecristo, staff is laid back and knowledgeable. You’ll find what you need here!

I come here often only because of the young man that works there. Makes the trip worth it! I know there are smoke
Shops at every corner but I wouldn’t go anywhere else because of the great service.

I had been coming here at least 3 times a week for the last 6 months since I moved into the neighborhood. I was always greeted in a friendly manner by the staff and was a loyal customer, often telling friends about the place. The staff and owner, Simon, even knew my brand of cigarettes, taking them down from the shelf when they saw me come in. I was impressed with their friendly customer service and professionalism in a city that rarely has it. I live very close; a less than 5 minute walk, so everybody who worked there knew me as I spent a lot of money there (as you know, cigarettes, although cheaper here than most places, is quite an expensive habit).

One day I walked in and was greeted with a «hello» and smile, as I always was, by the owner Simon. He took my cigarettes down from the shelf without needing to be prompted and kindly asked «anything else today?» I said «No thanks!» and went to pay when I realized that I was 75 cents short. I explained that I was actually on my way to go pick up my paycheck and asked if I could pay him the 75 cent difference later or next time I came in. A reminder: I came in 3 or more times a week and they knew my name AND where I live.
Suddenly Simon (the owner) changed his demeanor and vehemently said «No way! I can’t do that!» then angrily closed the register drawer!!!
Needless to say, I was vey offended and appalled at his response. Did he think I was gonna skip town with his 75 cents? Is this how business owners treat good customers here? Do the good folks at «Smokes Plus» not understand the value of customer service; the value of treating a good customer like a friend or family?
I’m from NY and my old neighborhood smoke shop there would never have treated me like this. In fact, I have been short on pay there before and the scenario would go something like this: the owner would say «don’t worry about it. It’s just 75 cents, you’re a great customer. I’ll see you next time. Have a good day.» and then, of course, I’d insist on paying what I owed next time I was in the store, even giving him a little extra for treating me so courteously and with much respect.
I will never frequent «Smokes Plus» again. They lost a customer for good over 75 cents. Simon… you need to learn to be more loyal to a good customer. The only reason I am giving you two stars is for all my experience here before the aforementioned day, otherwise you’d get a big fat 0! I expect more respect from a place that I spend a good portion of my hard earned pay…

I’ve been a customer at this place for at least 5 years now. They have great prices, open long hours, and are very friendly people. The owner is one heck of a nice man. I am a faithful customer as I consider them a friend. Good people.
Sincerely,
Jodi

Simon was so nice, so helpful, in so many ways. Gave a great discount just because he is a great guy– he didnt have to, he really didnt, but he is just a nice and great salesman/​guy! REALLY a good guy, great salesman — I saw/​noticed at least 5 other customers, whom he knew each of, come and go and happily engage in conversation with him, as if he was a neighbor or part of their group of friends. — this guy really knows how to be a salesman, and how to make customers happy. and on top of all that — it was quick, brief, easy, and sincere. you can tell he got enjoyment by making others enjoy his services. — THANKS SIMON. — i suggest this place to anyone, needing glass, needing smokes, needing whatever you can get at a smokeshop– come to THIS smoke shop. truly. word.

The best place to go for all your tobacco and smoke needs! Huge selection of glass and water pipes. Great prices and A+++ service, always a friendly hello with a smile and a true appreciation for your business no matter what you spend. Best of all a lucky lotto machine !!$$!!$$!!

I’m very glad to have found this place. They have unbeatable prices and lot of the items they have are hard to find at other stores. I highly recommend this shop to everybody. They offer great customer service as well.

the best smoke shop i have ever been to. the service is great. the presentation of all their products is also amazing. just a great place to purchase anything for your smoking needs!