Coldwater Chevron

On Christmas day 2015 the clerk would not let my 60 year old mother use the restroom. I pulled out right in front to buy gas at the pump she went in because she really needed the restroom. He stopped her and said she could not use it until she bought something. She said she would buy something (even though we were already buying gas) but was uncomfortable and needed to use the restroom first. He would not let her and she came back to me very upset so we left. So this guy was mean to an older woman on christmas day…
I recommend going to Shell across the street. I live near by and will never use this gas station again.

I drove in from Vegas for the Christmas holiday and my daughter threw up in the car. I pulled over into this gas station to clean her up and all I needed to do was have her change her pants after I cleaned everything else. When I walked into the gas station, change of pants in hand, I was denied the bathroom because I wasn’t a paying customer. I explained to the cashier that I she just throw up and we just needed to change her pants. He told me he couldn’t open the door for me. I stated once again, she just threw up and I said have some compassion. He still told me no so I said Happy Holidays and left. Disgusted at this gas station and I hope this message gets to Chevron Corporate.

Apparently you have to rate at least one star. Stopped for gas and bathroom but guy at register said «key for customers only». So buying gas doesn’t count now??? Should have stopped at the Shell nextdoor!

Price scams. two different chevrons within a mile of each other. I will Never use another chevron again.

They would not provide free air for inflating the vehicle tire, in emergency situation

The large LED sign CLEARLY said regular gas was $ 3.69/gallon. I paid and pumped, and noticed that the meter was charging me $ 3.89/gallon. I went in and asked the attendant wtf, and he pointed out a microscopic blue sign at ground level stating that using a debit card somehow magically increases the price.
There is no way I could’ve seen this tiny sign at the angle I drove in, and I think it’s shady as all get-​out. I specifically chose this station because the price appeared cheaper than the competitors, only to get screwed.
When I paid with my debit card at the counter, the clerk should have confirmed with me.
This is a really dirty way of taking advantage of people. Either own up to this greed and clearly advertise your prices, or just charge one price for debit, credit and cash users.
I guess you’re just counting on people not paying attention? Shame on you.
Congrats, Chevron — you got an extra $ 2.40 from me!
(And lost a customer.)

Denied the restroom to a 5 year. Unprofessional customer service. We asked to use the restroom for my daughter, his answer was «customers only» my wife let him know only our daughter would use the restroom under our watch. Again his response «the restroom is for customers only» with a rude attitude. I understand this policy and would have purchased snacks for the rest of our 3 hour trip. However, the tone and attitude taken towards us pushed us away. Good to see another friendly business close by who kindly let our daughter use the restroom.

I never thought I’d be inclined to write a review for a gas station, but I feel that I’d be doing the public a disservice by not sharing my experience.
In short, this is the WORST gas station that I’ve been to in my entire life. The staff, particularly a brute by the name of AU, was unconscionably rude and nasty when I entered the station. Throughout my transaction he was antagonizing to the point of being malicious and I could not get out of that place fast enough to separate myself from that jerk.
I didn’t read the reviews of other Unilocalers before going to this place. How often does one do that for a gas station? Well, I should have, because it seems I’m not the only person to have had a negative experience here. Heed the 1 – 2 star reviews folks!
When driving in this area, I will literally steer clear of this gas station at all costs and ensure that they don’t receive even a penny of my business.

If I could give them less than one star I would. I stopped there Tuesday, August 5, about 7:45 after a long road trip. I went to the ladies room first before filling my gas guzzling SUV at the pump. When I came out of their filthy bathroom, two of the employees YELLED at me that the bathroom was for paying customers only.
When I pointed at my car and told them I’d planned to pay at the pump, there was no apology, they just continued to yell. I told them that I would be taking my business elsewhere and reporting them. Then I went across the street to the Shell station and filled up.
#CustomerServiceFail

Like soooo many other Unilocalers have already said, the owner is a mean-​spirited person. Avoid him if you can, he will find a way to charge you more than what is actually owed to him. He insisted I pay a dollar for air (legally its supposed to be free). Air machine has no air gauge. When i went in to ask for my money back, he told me there was nothing wrong with the pump and that I had to BUY a gauge that he then pulled out from behind the register. Haha. Really dude? Are times THAT rough? He wouldn’t give me my dollar back and the kind man in line purchasing protein bars kindly stepped in and told him he was wrong and not doing good business.
I spent 45minutes at this station and will avoid this man’s negative energy and desperate need to make a dollar.

Horrible gas station. Bylaw they are supposed to provide free air and gas to all customers. The clerk in the front was a A hole and demanded I pay for the air. I did and the thing doesn’t even have a gauge. Ridiculous.

Horrible. It’s a state law to provide free air for tires. The cashier lied and said he had no means of turning on the air, when my husband bought a Pepsi a remote suddenly appeared. Guess I’m never getting gas here!

If I could rate 0 I would. They are rude here. I had an issue about about a refund and an attendent got in my face for no reason. Plus the owner, who has a station at Laurel and Riverside (another Chevron) made racist comments to me. NEVER AGAIN will I buy even 25 cent air here again. Even if there was a zombie apocalypse going on and this was the only gas station open in L.A. would I ever give a single red cent to these bastards!

I agree with everyone else that this gas station is pretty shady where they advertise a lower cash only price but then when you want to use a credit card they jack it up by 10+ cents. Due to that reason I’ve stopped coming here. I now visit other gas stations that are more honest and aren’t trying to nickel and dime every cent from you.
The convenience store is decent but pretty overpriced. Sometimes they have a sale on redbull or rockstar but that’s about it.

Kind of expensive bc it’s in a high traffic flow area. Also, it’s hard to get out of because of traffic.

The signage at this gas station is purposely misleading. On the big sign above for all to see it gives you one price and it says above it «cash/​chevron credit card.» If your not careful while you’re driving you might read as I did «cash/​credit card.» But lower on the ground behind some bushes and in significantly smaller letters it says the credit card price and this is significantly more than the price advertised in giant numbers above. The price today was ten cents more than the Shell station across the street that had honestly and openly put their cash and credit card difference out in the open. I know this is the new thing at Gas Stations but I can’t stand it. These are franchises and these owners know what they are doing and they sleep well at night knowing they tricked a few customers into paying more. When I mentioned it to the owner inside he just shrugged me off. It’s sneaky and if you agree with me, don’t buy your gas there.

The prices are competitive, but the other items (window cleaners, air, etc) are all horrible. If you’re just coming in to pop in a credit card, fill up, and go, then you’re set. Need anything else? You’ve been warned.

A nice chevron, easy in and out, and across the street from Hugo’s. It is clean and I found the cashier pleasant and polite.

Definitely beware! Pumped gas, try to fill up air on my wheels which was low on air, attendant said I had to pay a dollar to do so, air and water is free for any customers, but he told me that I had to pay! On top of that he had been really rude when I asked him the second time.
I’ll take my business across the street from now and on.

Beware. This gas station on Coldwater and Riverside is sneaky.
They have 2 prices here. The big signage will show 1 price to lure you in, but this turns out to be the price if you pay cash. Credit card price is $.10/​gallon higher.
I went inside to question the mis-​leading signage and the cashier points out there is a smaller sign on the ground which shows the 2 different prices (cash or credit).
I got the hell out of there.