Water Heaters Express

Cannot say enough good things about my experience with Water Heaters Express. the man that came out Rock !!! worked his ass off

Cannot say enough good things about my experience with Water Heaters Express. When our water heater broke, I called several companies that were highly rated on Unilocal.One wouldn’t even bother sending someone to look at it when they found out it was 20+ years old. A couple other companies came out, offered to re-​light the pilot, and then gave me a quote to replace the water heater if the pilot wouldn’t stay lit. Robert not only came out to look at the water heater and re-​lit the pilot yet again, but also offered to replace a thermocouple, a fairly cheap fix that could potentially delay having to replace the water heater. No one else even told me that was an option! It ended up not working, but he spent about 20 minutes fiddling with it, and didn’t charge me anything.
When the thermocouple fix didn’t work, I asked for a replacement quote. My husband and I decided to switch to a tankless water heater, a fairly involved job that involved moving water and gas lines to a different part of the house. Not only did Robert give me a quote that was almost half of the others I received, he offered to do it 2 days sooner than the other companies (a big deal when you are without hot water!). I was skeptical since the quote was so low, so I called a few other people who Robert had installed tankless units for. All of them were so impressed with his work and highly recommended him to me. Just to cover all my bases, I also pulled a permit and asked Robert if he would come out to fix anything that didn’t pass inspection. He agreed, and so I hired him for the job.
Everything turned out perfectly! The unit looks tidy and professional, the inspector didn’t find any problems at all, and best of all, we have hot water again! It has been almost two months now, and it is still working great. After he finished, he told me this was one of the toughest installations he had ever done, and I think it took him a little longer than he was expecting, but he still honored his original quote. Highly, HIGHLY recommend!

Selected this business because of the stellar Unilocal reviews. Left a message. Waited 4+ hours. No return call. Left a second message. Still no return call. Took my business, and my water heater pilot light problem, to a more responsive business.

Excellent service across the board for this local business owner!
Quick response time, prompt, efficient, knowledgable, personable and very reasonable.
Robert not only fixed our water heater but also spent time (and you could see –willingly), answering our questions and giving us information to be aware of when it comes time to replace the water heater like: models, good and bad points, manufacturers, new federal regulations and prices.
When Robert left, we were totally satisfied and confident our problem was fixed; and more so, we now have a reputable local source for the next time we have a water heater or plumbing issue.

My water heater has been leaking for awhile and I finally had some time to get it looked at. Called on Friday and received an appointment for the next day! Awesome! Robert showed up on time with everything he needed to replace my unit on the spot. The original unit was incorrectly installed and without any ventilation. Robert properly replaced the unit and even put in a vent for me! I like the fact that he explained everything to me, gave me a play by play of what needs to be replaced/​repaired and why. Great friendly professional service. I highly recommend his business.

My water heater went out and I received a prompt reponse for an appointment!!! My service repairs were done quickly and efficiently! Not expensive at all! Thank you so much Heater Repairs Express!!!

Great service at a great budget price! Robert was great got to us right away on a Sunday and match the competitor’s price we’re very satisfied for work and craftsmanship and the product you gave us was number one

Excellent, prompt service!!! Our water heater went «kaaapuuutz!» and one cold shower was one too many. We wanted next day service and install. I had seen the WaterHeaterExpress van around my neighborhood a lot and decided to look them up on Unilocal.Not only was he local but he also had great 5 star reviews. I advised my husband to call and try to book service through him first.
Robert called back, we explained our situation and he gave us a quote over the phone, ETA, and guaranteed same day install. We couldn’t have been more happier. By chance, my husband was already at HomeDepot that same morning and he wanted to get a quote for water heater install (since he was there). Not only was the price much higher (for the unit, parts & labor, and «extras») but they had no open spots for install till Monday. WTF!!!
Robert arrived around noon and the job was completed with 2 – 2.5 hours. He was professional, friendly, reasonably priced, and didn’t try to b.s. us into buying stuff we didn’t need.
We are so pleased we went through Robert and WaterHeaterExpress. We highly recommend his business to anyone needing any water heater services.

I gave Water Heaters Express a call in the morning to replace a faulty thermocouple on my older water heater. Not only was Robert able to come out the same day and fix it, but he also provided extremely fast and friendly service. If you’re in the area, I would highly recommend giving these guys a call!

I discovered that my water heater was leaking in the morning, and needed to be at work all day. I arranged with Robert to replace my water heater after my work hours. He stayed well after dark to make sure everything was done correctly. Great service, and a very nice guy. Pricing comparable to the other quotes i got that day, and I feel lucky I went with Robert.

solid five stars service. he was able to come the same day I called and fix the issue within an hour. perfect.

OMG! Robert was very professional, courteous, and experienced with water heaters. Our water heater went out that morning and started looking online for reviews and found water heaters express to have 5 star reviews and all the previous customers were happy with Robert’s service and I’m glad we did. Robert came the next morning on time, provided us information between having to fix our 9 year old water heater versus investing to a new one. We ended up having a new one installed. He even gave us $ 50 military discount.
One thing I really appreciate from his service is that he takes his time explaining important info. and answering questions and for us, this is very important. Our appt. was at 9am and by 12:30, he’s done. We are very happy with Robert’s service and we’ll definitely hire him again. Military friends and family, you know who to call now, Robert is the MAN… thank you so much!

Found a nice puddle in the garage and tracked it down to the water heater. Definitely not something I wanted to deal with on a Saturday morning. After a quick search, we stummbled on Robert.
My wife gave him a call and said she felt good about her conversation with Robert, so we decided to go with him. I don’t usually go with the first guy we call for anything, but we did it any way. I’m so glad we did.
Robert said he’d be over in 2 hours and sure enough he was here when he said he would. He replaced our old water heater, changed the gas line and valve, set up a more effective drain system, and so much more.
We were extremely pleased!
Long story short, you can trust Robert.

Robert was great from the get go. We spoke on the phone and I explained to him what was going on with our water heater where it was making a high pitched noise when the burner is ON. He asked me a few questions about the symptoms as to when it happens and which part of the heater (burner, top/​bottom pipe, etc). I have only spoken to him for about 3 – 5 mins, and he made it feel like he was really listening instead of just trying to take my business. He was already at a work site that day, but he came by after work that same day i had spoken to him and fix our problem.
Overall, it was a great experience (excellent price and great customer interaction). I would highly recommend him.

Robert called back within one hour. After texting Robert a few photos he was able to quote me a price. He showed up to install my water heater the same day. Fast, friendly and reasonable prices. Would recommend to a friend.

Robert provided us with excellent service in replacing our water heater. He’s very professional and trustworthy. I would surely recommend him/​Water Heaters Express to everyone I know.

My water heater went out right after the storm around 7pm that night, so I looked on Unilocal to see who was available near my area. I immediately gave Water Heaters Express a call.
Robert offered to come over that night but it was still raining and my water heater was located in a shed outside my house so I asked that he come over the following day.
He came over the next day and gave me a fair estimate then repaired it in a timely fashion. A+++ service.

Robert is excellent, on time professional neat and reasonable priced. We needed a thermocouple replaced and he came first thing in the morning and did a great job. We had searched on various referral list and many plumbers didn’t have time for 3 – 4 days also they were very pricy. Robert was music to our ears with his availability and reviews. We will definitely hire him again and refer to our friends and family.

Could not be happier with the service! I had to call late on a Saturday night because of water heater leak. Robert offered to come out that night but it was late so we opted for first thing the next morning. He was prompt and polite and reasonably priced! The work was done very quickly and we were very pleased overall! Would definitely recommend using them!

WOW! Professional. On time. Clean. Thorough. Honest. Had a problem with our water heater in Walnut Creek. Found the solution right here with Rob at Water a Heater Express. In & out as scheduled. Left area cleaner & more organized when they got there… with improved hot water. Highly impressed.