Sundance Apartments At Vallejo Ranch

In the years I’ve lived here Sundance I’ve never seen a homeless encampment problem (hey this is VALLEJO, right?) until recently and it was ended quickly! Next door to Sundance is a very large neatly trimmed field with small woods. Some homeless people decided to set up encampments on this piece of private property and it became an INSTANT concern. Thanks to our manager Nicole Hacking who worked with various local law enforcement and community services the encampment was removed quickly, THANKYOU!

I’ve been here for almost a year…
Had my license plate stolen the neighbor that lives up under me rude all the time always slamming her door for no reason at all some people are just miserable to the bone and fortunately I lived right above her and she was the one making all the noise how rude…
But for THE most part Sundance is (OK)
Nicole is a cool manager…
As far as maintenance whenever there’s a problem maintenance will come and fix it with in an hour…
Although the appliances are very old… There doable…
It has been very quiet since the neighbor from hell move OUT…

Office staff are great, Melissa, Nicole, Stephanie and everyone else are always welcoming and professional. Very quiet, apartment is a nice layout and I love having a washer dryer

YESSSS. as you can guess. I did take a tour. I really like the leasing office building.
When I walked in to the office. other folks were on the phone. time to chose what’s behind door number three:
Yes, the gal that gave me a tour was way cool. I was reccomended to come here by Extremley Excellent Elizabeth that works at another property. glad that I did. Very spacious leasing office.
Very well miantained grounds. property is on two sides of the street. I got to see a super sweet apartment.again.who know’s.when we make important decisions in life we need to veiw many options and take our time. ESPECIALLY WHEN IT COMES TO WHERE WE MAY LIVE.

For the apartment management staff-​5 stars! April was very friendly and took her time answering any questions I had. She was very attentive and knowledgable. If your staff is friendly and knowledgeable, I will GIVE YOU MY MONEY HAPPILY.

I lived in Sundance for a year and had no complaints.
The few maintenance issues that arose were quickly attended to by mgt and resolved. The quietness was cherished. The grounds were maintained. I found the management team to be top notch and easy to reach.
And most importantly, NO BUGS, not a one that I saw.

mold bucket this place is nasty i lived here four years ago
just went to an old co worker house, did not know that they lived here, showed them my pictures & the unit i lived in now they will not renew there lease in this mold bucket,

Large complex, but rent is reasonable compared to other properties in the area. I love that they have washer/​dryers in all of the units. No major issues or concerns with the interior. I definitely would recommend to anyone in the area looking for a great place to live.

Not sure what happened to my previous review, but here it is again… I have been a resident of this apartment complex for several years.
Of all the apartments in Vallejo, this is one that provides the best balance in the area. Easy freeway and shopping access, reasonable parking, generally clean and quiet, and units have a stacked washer and dryer unit. Although dated, the floor plans are nice.
The one of the bad things are the single pane windows and the crime rate typical for the Vallejo area. I heave heard about neighbors place being broken into. A relative’s transmission to their car was stolen in the parking lot over night. =(

Rent jumped up $ 75. Wasn’t too happy about it at first but after shopping around this place still has the best prices for the amnesties listed and location (at least in this town). Worth staying another year. Renewed at $ 1025 a month

YOU DO NOT WANT TO LIVE HERE! You feel like youre in a concentration camp! THE STAFF IS VERY RUDE, UNPROFESSIONAL, AND DISRESPECTFUL!
They did their annual maintenence check up one day, it was early in the AM so we were woken up, or should i say surprised! by the way they approached our door. They knocked once, without giving a chance to even get out of bed, let alone get dressed! they start banging profusely on the door and twisting our doorknob nonstop. You wouldve thought we were getting raided by police!
Of all the staff AVOID KENNETH! in the 4 ½ months weve lived here, we have had multiple problems with him! He DOESNT RESPOND TO COMPLAINTS and HE LIES!
A week before our move in date i called to ask if we can see OUR apt. (since youre shown a model first) I spoke with Kenneth who told me that we could not view yet since the carpets etc were being cleaned. Just a few days later we get a call from a different staff member who informed us that our move in date has been changed since the previous tenants had not vacated yet. but KENNETH had said it was being cleaned…
The first time, (there have been multiple times now) where our toilet overflowed and would not stop and flooded our bathroom. I called the office and KENNETH answered. I told him what happened and he said he would send someone over IMMEDIATELY. 30 minutes later, i call back and he answers again, i tell him nobody has been over yet. He says oh yeah, as if he forgot! and eventually someone came.
Most recently they were repaving our lot so they would post what days/​times we would need to evacuate our vehicles. They were going to be working on it plain and clear on the flyer WEDNESDAY, but they were out there on Tuesday before. My boyfriend was sick in bed with the flu and peeked out to see the construction workers working right next to his vehicle (not to mention a mint condition bmw convertable) so he called the office where, who wouldve guessed, KENNETH! answered. My boyfriend let him know they were working next to the car and were not suppose to be til the following day. Kenneth tells him he cannot leave the office at the moment so that HE should go tell them to stop. Before my boyfriend could respond and tell him how sick he was, he could hardly move, Kenneth says «FASHO, FASHO» and HANGS UP! Sure enough when we went to move the car for the following morning, there was concrete stuck on the side of the shiny black car, dirt slurry covered the whole front, side, back windows, and top!
When i called to inform the office manager about it the next day KENNETH answered. I politely asked to speak with the manager, he replied that she was busy. I then politely asked to speak with anyone else. HE REFUSED TO TRANSFER ME!
KENNETH IS LAZY, UNPROFESSIONAL, AND GHETTO!!!
Luckily when we went to sign the lease I noticed they had it set for a year. I made sure they fixed that to 6 months and THANK GOD! I would not want to live there a day past! It is a decent location and affordable but you get what you pay for. Washer/​dryer inside each unit sounds great, but the washer doesnt always drain as someone mentions in a previous post, and you have to run the dryer multiple times for your laundry to fully dry. The stove top is uncleanable. Old appliances period. YOU DO NOT WANT TO LIVE HERE!

I was told that I had been approved with conditions, and at the last minute I was called by the manger saying they were going to have to decline my application. I had put money down and was told I could come and pick it up, only to be told once I got there, that it had been deposited and I would receive the check by mail that was 3 weeks ago. I called the office today 05÷01÷13 and was told that I would have to wait until they could check with Corporate regarding the matter. I asked for the number to the corporate office and was told they could not give that information out to me. Seems a little shady to me. I’m not good enough to live in your complex but my money was good enough for you to deposit and apparently not return it.

Quiet, neighbors are not annoying, unless I got very lucky.
Washer, dryer, Fireplace, central Heat & AC. Very good plus and price is reasonable. Currently live here and have not had any issue that are that are beyond normal. Walls aren’t crazy thin. I expected much worse from Vallejo. Shopping at Safeway sucks, yet access to Costco, target, and the shopping center is great. But I lived at Fountain Plaza for 3 years and took some time to finally get mature neighbors. People here are very responsible and don’t have unrealistic boundaries, maybe I got lucky but my downstairs, behind and to my side are all cool.
As far as stuff out side, your in Vallejo! Don’t leave valuables insight and you won’t have a problem. I plan to renew when time comes.
Hope this helps Unilocalers looking at reviews.

There is nothing Sunny about Sundance apartments.
I was so caught off guard by the RUDE office staff and lack of customer service. As a potential resident, I dropped in to check out the space and ask additional questions. Keep in mind, I left a voicemail yesterday but did not receive a call back. So instead of calling again, I took the initiative to check out the complex.
I came to the office right after they had a staff training meeting. Upon entering everything looked clean and neat. Nicole assisted me, but I felt soo rushed the entire time. She would not let me speak and I could not ask all of my questions! She then continued to cut me off and after asking for my ID to see a model apartment, she completely left me hanging.
Then Kenneth stepped in and introduced himself. I really have to give him kudos because he actually showed personal interest in my friend and I. He showed us the model apartment, then walked us back into the office. We then asked for an application. Kenneth approached Jennifer (another staff employee) for the forms. She had attitude written all over her face. She told Kenneth: «We only have 1 copy… and I’m not making more copies. I would decline an application to these people because I’m not making more copies»…
Excuse me Jennifer… What crawled up you and died?!
Kenneth took the application and made additional copies for us. He was very sweet about it and made sure all of our questions were asked.
Unfortunately due to the rude disrespectful attitude of Jennifer and Nicole, I was COMPLETELY turned off from this complex. Customer service can make or break a deal. I definitely wont be giving Sundance my business.
But thank you Kenneth for your effort to try and redeem the situation.

My husband and I moved in to our apartment here at Sundance at Vallejo Ranch in July of 2011 and are very disappointed with the security here. We were told by the woman who gave us a tour that the parking situation here is safe because they have a regular security patrol that walks around to keep an eye on things ²⁴⁄₇. In the 16 months we’ve lived here, several cars have been stolen and broken into (the most recent belonging to our new upstairs neighbors this past Friday). My husband has had his work van broken into and most of his tools were stolen, someone spray painted some graffiti on it, and he has now had his gas siphoned three times (the last two times were this past Friday and Saturday night).
We also had an issue with a very noisy family of 6 living in the apartment above ours (in violation of the three person occupancy limit) and it took one whole year to get Ari and the management team to take action. Since they moved out, the complex has been very quiet and peaceful. We have had issues with just about every appliance in our unit breaking, but maintenance is always quick to come out and fix the problem — usually within 24 hrs. The maintenance staff is very neat, friendly, and polite. There are some obvious insulation problems. In the winter, it is necessary to keep windows cracked open, otherwise a lot of condensation builds up and puddles around the bases of the windows and we can see where the ceilings have been patched in the past, most likely from moisture.
If the parking lot was safer and we weren’t living in constant fear of having our vehicles vandalized, stolen, or broken into, I’d give Sundance a much higher rating. But because we’re so afraid of what’s going to happen to our cars next, we feel we will have to move out once our lease is up.

I looked at a couple of other complexes in the «V» before deciding on Sundance. I looked at this place when I was only looking around and playing around with the idea, then came back and took another look when I was ready and set to go.
The first time around a leasing agent named Niblin (the now Assistant Property Manager) gave us the grand old tour of the complex. Well not really but the girl walked us to the units across from the leasing office, in the rain in heels! She rocked for being able to pull that off.
Back to the story… so after showing us a couple of the units and letting me ask her a million and one annoying questions, she gave us (my hunny and me) her business card and said to call her if we had any more questions. No pressure or anything. Even thanked us for coming in! Totally different from what we experienced at Blue Rock Springs (read my review on that place).
So after a while we decided we would move in. This time around we met with Ari (who’s no longer there), who pulled out all the stops for us as well. Little did she know that we were sold already and had our application filled and ready to go with the holding deposit. I think we shocked them this time around. While she processed all that stuff we were told which units would be available and encouraged to look and see which one we liked. We lucked out and found one on the quiet end of the complex. Even had a chance to meet a would be neighbor.
We were there from 2008 – 2009 and had a pretty decent expereince. Keep in mind this is Vallejo and not Danville, so don’t expect the Leave it to Beaver experience. In a nut shell here are some pros and cons for you would be renters:
Pros:
Office and Maintenance Team
Very responsive to any request, work orders, and suggestions. The then property manager would always personally respond to my emails. She even had flood lights installed the same day after a particular incident to make sure I felt safe. Work Orders are usually completed in under 24 hours. Plus they are open 7 days a week which makes paying rent so much easier. Kenneth is also awesome enough to make us copies of our check every month. The hours on the weekend are limited, but hey at least they are around!
Apartments
Each unit comes with it’s own stackable washer and dryer! There’s no extra charge like the other apartments that offer this, so when they tell you rent is $ 1000 it really is. There’s none of that stupid plus such and such monthly for the rental of your washer and dryer. All the units also come with a patio and outside storage on the patio which is HUGE! Our storage space was a good 5×4 foot space at the very least. There is not additional storage space in the 1bd units, but our wall to wall closet more than made up for it. There is also central heat and AC in all of the units, which will come in handy for those extreme hot and cold seasons.
Now the cons =(:
Office and Courtesy Patrol:
There was one girl we were not fond of and who was fairly lazy… funny thing is she was replaced a couple months after we moved in. (GOOD JOB SUNDANCE!!) Courtesy Patrol is an absolute joke! The old and new company are worthless! This unfortunately has nothing to do with property management, so if you have any real pressing issues you are better off calling the police. We called them so many times because of dumb people getting high and selling weed in our parking lot and they claimed to have come out, but never did. Did they not think I was going to wait and check on them? The office staff was responsive to these complaints and even apologized for the patrol’s lack of response.
Apartments
The units are old, so expect bugs to get in through the nooks and crannies and to feel the weather. It can get extremely hot or cold in your unit depending on the the season, but this is due to the poor insulation. But hey suck it up and layer up or use the AC/​Heater. Like anywhere else you’ll want to keep an eye on the mold around the windows due to the cold, windows not being double paned and your heater being on. Appliances can be a bit older (like ours were), but they do function ok.
Grounds and Complex
We lucked out and were on the quiet end of the complex. Friendly neighbors that were quiet and respectful. Depending on where you end up, expect the typical apartment drama. Loud neighbors, people taking your parking space, smoking weed and having sex in the parking lot etc. The one major pain is the stray cats that are EVERYWHERE. Those little f’ers are all over the place. Sadly nothing Sundance can do about it, since they are strays and Solano county won’t send out anyone to take care of it. You do have the option of renting out a trap and then bring the cat to them-​I think not!
So all in all Sundance was a pretty good place in to live in Vallejo. I’d definitely go back there instead of the other complexes that are in town.