Harbor Freight Tools

Stopped in to pick up a few items and were pleasantly surprised at how open, organized and clean the store was. Not to mention, the two employees on site this morning were courteous, knowledgable and friendly. We will return to this location verses the other store located closer to home.

I have been here a few times. They’re close to my house, generally friendly, clean enough, and I appreciate the email receipts (save time and paper). This afternoon, however, I was treated with such a detestable level of customer service from Michael that I will never be back. We walked up to ask him a question and without looking up or greeting us stated, «We will be closing in ten minutes». We said okay do you sell adhesive or wide head nails. He said «All we sell is nails for the airguns. We don’t sell individual nails. Again… we’ll be closing in 10 minutes.» And walked off. Start off with the fact that the staff up front couldn’t be bothered to stop their conversation about their co workers gambling problem to greet us and add the interaction with Michael then finish it with the fact that again no one bothered to pause their personal chatter to thank us for stopping in or tell us to have a good day and I think I’ll drive a little further to Home Depot or Lowes. This visit was unacceptable and I will not be returning.

Went to buy nails and an adhesive, I walked in and found the adhesive but when I asked for nails I was told that they were closing in 10 minutes repeatedly. Worst place ever. On my way to Home Depot instead!

For people who like budgetary prices, Harbor Freight is the godsend that will shield you from Home Depot and Lowes. I would say this one runs about the same square footage as an average Ace Hardware. Unlike Ace, the square footage is not dedicated to little nuts, bolts, and nails so much as the hammers, wrenches, gloves, etc.
They have these doorbusters that get my freebie-​loving father coming back for more. And yes, the prices are low. If you’re looking for something more specialized, they do not have the selection of products that Home Depot or Lowes has. Still, I got my IKEA-​ready hammer and screwdrivers for under $ 5.

Yo! Harbour Freight: you need to change your name to THE MAN STORE.
I’ve been shopping here since they opened and always walk out happy.
The staff is really knowledgeable, friendly, and helpful. If something is out of shelf stock, they’ll always go in back and find it, if they’re out they’ll tell you when they’ll get more, and sometimes even take your number and call you when it comes in.
Prices are great too, and most products are well made and reliable.
Go for the big tent sales… they really go all out

Not the biggest, not the most pleasant, but the only one near by. Got to give it up for their prices and the tools they offer. I like coming here to buy gifts for my friends or magnets to play with. :)
They reset their system because my phone number didn’t exist with them. Update? Cool I guess.

Great stuff good prices. Picked up a broom and rake. Service was good and it was a clean store

This is a major ripoff store that engaged in false advertisement and deception.
This weekend they advertise and promote 3 Day Easter Sale and even provide coupon however when you try to use their pathetic 25% off at the check out they telling you that 3 day sale coupon is only good for the last day of sale Sunday
Don’t shop there and don’t trust these bastards. Their printed material only designed to bait and switch, no real discounts just bogus and deceptive strategy.

on ³⁄₂ I went with my husband to buy a tool, I paid for it, and by the time I was getting in my car; I opened the box; I was surprised to see, I had just bought a piece of trash; the item was all dusty; muddy, loose parts etc; I went right back inside the store to ask for my refund; Brandon the manager was called; he took about 10 min, and a rude manner he asked for my receipt; my ID my bank card; and he dissapeared, after 10 min, he just handed every thing back; I assumed he had given me my refund; I was about to get in the car when the security guy and him handed me the same box telling me I could not leave it in the store, I tought he had already given me my refund; he said; he could only give me an exchange; since I demanded to have my money back the security guard threaten me to take me out of the store; I asked Brandon what was he doing with my personal info and why I couldnt get my money back; but always the security guard came out to me very rude demanding for me to take my exchange and leave, not even letting me handle the situation with the manager. I ended up taking the exchange, I am very concern about my personal info being jeopardized and very upset about the way I was treated. The security guard made fun of me; telling me he was the only authority to dare to call the police; and in fact the police said it was a civil matter and couldnt help me. the security guard yelled out his name and company he works for; telling me to report him too, laughing asking me to leave or he would take me out.

I went in today on a shopping spree and one of the tools i was examining didn’t seem to work properly. An employee named Ryan went above and beyond and not only listened to my concerns but tried to resolve them.
He spent a good 20 minutes trying to figure out a circular drill bit with me, and then went to the back to see if they had more of the cobalt drill bit set i was trying to buy that was missing a drill bit.
Thank you Ryan for your help and professionalism.
Harbor Freight, give this man a raise.

This store is good during the morning I’ve been in during the night and it’s a mess and none of the employees seem to care. The morning when they open is probably when you will get the most help. As far as coupons go I understand their policy, they do not and are not supposed to keep coupons in store, I suggest joining their inside track they do adjust prices for the purple signs. Overall good store

I go with my hubby to Harbor Freight quite often. However we both have noticed the customer service here is lousy! The employees are super lazy if you ask if something is in still in stock. They wont go to the back and check. They just say well if its not there were out. Really? I’ve overheard employees talking bad about customers in front of other customers. Totally unprofessional– no matter where you work. Then god forbid if you forget your coupon book or ad. they wont let you use the one someone else has left behind. Or they say they don’t have any extra coupons. But other HF locations have gone above and beyond when we occasionally forget ours. The people that work here just let off the impression that they are miserable. If that’s the case you shouldn’t be working in customer service. Straight up!

I took 2 stars off because my first experience was not so good. I bought a hook and pick set that was absolutely horrible, but it «looked» good in the store. It bent with light pressure, Item# 1816 I think. I immediately returned it for a hook and pick set for the same cheap price of $ 2.99. The new set was worth at least $ 10. It was fantastic, the set with the red aluminum handles. The other cheap set should not have been on the shelf at all. That’s the point here. Harbor Freight has cheap prices, but their quality control is lacking.

The best place for value & bargains. Their gift cards are great for b’days & Christmas.

Had a great experience at this Harbor Freight and plan to go back soon. I wouldn’t trust their stuff for tradesmen or for really heavy duty projects, but for the around the house or DIY’er, their prices can’t be beat.
Everything is laid out smartly and pretty easy to find. The low prices can’t be matched. The staff is friendly enough and not in your face trying to «upsell» you. In fact, the girl at the checkout counter gave me a coupon that I didn’t know about, so I saved even more!
Again, if you are a mechanic or general contractor, I don’t know if I would shop here (you might even get laughed off the site), but for the average homeowner, tinkerer and scratch mechanic, they are the way to go!

I would like to give this place a better review but my recent visits were disappointing. One of the cashiers is very rude and (in my opinion) has no business dealing with the public, and the lines can get long on busy days when only one or two registers are open. That being said I still shop here because the return policy and prices are great. I believe with a little bit of effort from management this store can be a 5 star business.

I got turned on to this place by my uncle, who’s a tool collector. I needed a multi-​function tool so I headed up to Harbor Freight in Vallejo. Known for their cheap prices on all tool and tool-​related items, I made the drive counting on some big savings. The store is about the size of a Kragen with aisles and all. The prices you find on most tools are about 30% cheaper than most stores although the big question is the quality of the tools. After being burned, I believe in quality tools. Harbor Freight stands behind their tools by offering extended warranties with no-​questions-​asked exchange policy. You have to pay a little extra but even with the warranty, I saved 50% on my new multi-​function tool! Thanks HB! I’ll be stopping through when I’m on 80.
My overall impression is that it’s like Big Lots for guys.

Hubby likes Harbor Freight.
He raves about how cheap their stuff are.
So on the way from Napa, we decided to drop by the old location and realized that that place was closed. We found this place thru Unilocal.
I’ve only been to the Fremont location and I like this place better.
It’s cleaner and a bit more organized.
We got HDMI cable for alot cheaper than Best Buy. sweet!

This place is awesome! Plus, the store is super clean (new store) compared to other H. F’s. And great location; right next to the freeway but it’s hidden behind CVS.
Whether your looking for tools (for home or car), car accessories, gardening tools, dog items, etc. This place will have it at amazing prices. To save even more money, sign up for their frequent shopper card (you’ll pay for that; about $ 30), check out the online sales ads, check the Sunday ads in the coupon section, AND go to their Black Friday sales!
My s/​o goes crazy in HF. He would buy anything and everything if he could. Even if it’s a tool or items he commonly doesn’t use, he would find a project so he can use it often. I love this store as well. I usually go through halogen long light bulbs fast in my office. I hated when those things go out b/​c Walmart was too far for me and Home Depot prices are questionable. But H.F. has a 2 pack for $ 2. Also, they have dog items. It’s a very small section, but great items. Also, nightlights for my step siblings. Can crushers (fits 6 cans) since I started saving my recyclables. Glider air planes for my childish s/​o. Old-​school tricycle and wagon for my niece. An array of bolt locks. Tow rope for my truck (a specialty store would charge 4 times HF’s selling price). And so much more!
You can walk into HF looking for 1 particular item, but you’ll leave with 6 other items!

I’m probably not the best person to review this place but as someone who needs a tool or sandpaper now and then and maybe some face masks or flashlights, this is a good place for cheap stuff. It’s a more useful spot for the handyman in your life when he needs stuff to rebuild a bike (ahem), car or maybe a house.
We found an adorable dog bed that Ishi will actually sit in for $ 5.99. Let’s face it. I can shop anywhere.