Valencia AutoSpa

Pretty cool place! Friendly staff and I was in and out within an hour. My car was a mess when I drove in but came out spotless thank you auto spa!

They did an amazing job on our new truck. Made it look like it was right off the dealer lot. Paid great attention to all the details of the car and we used our Unilocal coupon so we definitely got more then what we paid for. Going back again for sure!

Okay honestly I had come here before and it was all good and fine. This last time I went was pretty disappointing and I won’t be going back. First of all, they locked my keys into my car. That was pretty stressful until she told me they could get in and she needed my permission to get back in. In a panic I gave permission but I now realized I should have asked exactly how they were planning on doing that.
After they broke into my car I got home and tried to readjust my side view mirror which now won’t work. So However they got into my car now made it so my mirror won’t adjust. It’s totally fine as long as I don’t ever change lanes.
Lastly my cup holders were left totally uncleaned. This really irritated me because I was looking forward to this and I’m not totally sure why they were just skipped but okay.
I left with a reasonably clean car once my keys were unlocked, my dirty cupholders, and a broken side mirror.

Quality has went down over the years and the employees seem to have a «rush them through» attitude. I guess getting out of there on time is priority one. We had the Fast Pass program for all of our vehicles but I’m cancelling and moving over to the carwash on Creekside.

Had the Exterior Platinum Plan and there were times I didn’t get my rainbow wash as part of the plan, tire cleaning and shine, and/​or spotless shine, etc. included in the plan as I sat in my car going through it. As a member they stick this very apparent barcode on your windshield to scan for a receipt in order to show proof you are a member or payer. They should have included this same barcode system when entering the car wash line so that the system automatically turn on features you paid for your car wash. Instead, they have this main box to manually enter, so if they turned off the rainbow wash feature then all cars after that are running through without a rainbow wash. This happened last week when I sat in the car and told them they didn’t give the rainbow wash and noticed the car behind me didn’t get it either. Some customers aren’t members and are waiting in front not knowing their cars had a subpar car wash. I know I would be upset if I paid a top tier level car wash and didn’t get the rainbow. I had to go to the line again for the rainbow wash that took another 12 minutes since there were three cars in the line. It wasn’t fun.
Update: Forgot rainbow wash again the following week even when I stated the membership level. Went through the car wash again. The rainbow wash sprayer was weak because it looked diluted.

Good job cleaning car but it took forever to get it done and this was on a Tuesday at 9:30 am and they have a decent seating area.

This is a cool spot to wash your car.
Came in for the first time today looks clean and my car wash is perfect, just want my car needed.
I really need to go in more to give a better review but so far so good :)!!

Usually excellent service though unless your from one of the car dealerships the service can be below par.
Avoid the female attitude at the cash register, very unpleasant and takes away from their customer service positive score.

Will never come back to this place. The self service car wash kiosk overcharged mycard $ 40 when I showed it to the representative she reversed the $ 40 charge and told me it would take 2 business days for it to clear back it’s been 4 days nothing’s been done call them they told me to come in and they would look at the receipt which I produced showing a $ 40 charge back then they said no it’s only 28 99 it takes 7 to 10 business days they take your money but takes him forever to return it and they blame the credit card companies like other postings the carwash was half-​assed done we’ll go together dapper Dan’s from now on

Make sure you get what you pay for. Paid for a platinum works package and didn’t get what I paid for. Was supposed to have rainbow wax and as I watched my car go through I never got it. Not a huge deal but when you are paying for something you should get what you paid for.

I’ve been coming here off and on for the past 12 years. One thing that is definitely noticeable is that over the years and different managements /​owners the quality of the wash has gone way down.
When this was originally a different named car wash it was the place to go in awesometown. Ok so things change and things maybe run a little more «economically». But it’s a car wash — one job to get done here — a clean car in the end. Well that can be a challenge when the job is sorta rushed and equipment is not up to par.
I only really come here because I get the free exterior wash coupon from Oil Stop. But even then I often pass. When I tried to use the self vacuum I tried 3 hoses and they all have really weak power. I couldn’t even get all the grass and lint off the mats. Not sure if the employee ones work better.
Well all in all I give it a star for being able to kind of rinse of your car if it is really dirty. More like a good pre wash before you wash it again. Another star for being brushless — I guess. Staff was friendly so that helps too.

Starting off everyone ‘s real nice from the greet to the cashier. Got my five dollar off a la Unilocal instantly. The place looks clean and is quite busy for a Wednesday morning. Nice out side patio with music in the background at a good level not too loud. They guys and gals did a great job on my dirty car thanks and I’ll be back. I also signed up for unlimited car washes for 20 $ a month.

Found traces of dirt on my alloy wheels. Dirt and bug shit still left in my car after the car wash. Went home did a little detailing to my car. I do a way better job than they do.

Great quality cleaners, awesome people, and great prices if you have a membership. I always leave there with a smile on my face. Nothing is better than hopping into the seat of a clean, well treated car.

I’ve been a customer at Valencia Autospa for many years and through several changes of ownership and style. I like the place. However, my last time there I saw they had installed a locked display case with a very unsettling Christian prayer/​poem written on it. I understand why they chose to lock the case since I would’ve removed that ridiculous rubbish had they not.
I will be patronizing Autospa about the same time I dine at Chick-​fil-​A. Never.

!!DON’T GET YOUR CAR WASHED HERE!
This USED to be my favorite car wash in Santa Clarita, I’ve been going here for close to 8 years now. About 2 years ago the employees stopped coming out to help dry your car after an express wash and about 1 year ago they completely changed their entire car wash to a ‘semi’ hand wash. Now the car washes are COMPLETE SHIT! I have to spend about an hour re-​applying better tire shine and re-​cleaning the entire car with micro fiber towels. The windows NEVER come out clean to the point that I don’t have to redo them. I don’t understand why the quality of their services have declined so much but I’m done coming back here.

+ Save on gas with a wash
+ Manager (Sandra) helpful if there’s a problem
+ Prices OK for area
— Kid who writes up service flippant and inattentive (a «smart ass»)
— Crew does marginal job on wash and detail
— Cashier doesn’t know anything about service offerings (you have to speak with manager to get an answer)
I’ll try them again but ONLY because the manager was so courteous, helpful and willing to resolve specific concerns I raised about my experience. If I have to speak to a manager every time I want a car wash though, I’ll probably find someone else to detail my cars.

Went there with the minivan once before and received prompt, friendly service. Had a quick wash with no vacuum or tire dressing. Workmanship was ok. Waiting area is comfortable, but without too many amenities. Today, I waited for 10 minutes and watched all kinds of cars get cleaned, including another customer get written up… yet I was simply ignored. Even looked directly at the sloppy smug dude waiting on customers, with no response. Oh well… I decided to take my biz elsewhere like Soapy Suds. They were much more hospitable and turned out to be much cheaper for a better job!

Today was my first bad experience here. So I arrived here at 10:40am and I didn’t end up leaving until 11:30 am because the guy who was supposed to be working on my truck decided to B.S. with one of friends while the sun was drying the water on my truck. Also he decided to walk away for 5mins to talk some more over by the car wash exit. Then we he decided to actually try to dry the truck it looked like he didn’t know what he was doing. When he was wiping the wheels off he then takes the same rag to wipe the truck.
I did go in to talk to the manager that I know but she was off today. I hope if I decide to go back in the future that this doesn’t happen again. I would really hate to stop going here because I have been taking all my vehicles here for a long time.

DO NOT SIGN UP FOR THE UNLIMITED WASH PLAN:
The face value of the plan was great, $ 40 a month for unlimited washes — amazing! But I often had to sit there long to rewash my car because they overlooked many areas like 5 spots of bird feces on the top of my sedan. (Don’t need a ladder to see it).
I moved out of the area in July, before I was up for another charge on their billing schedule I gave a ring (a week in advance) to let them know and made a mistake of trusting them to cancel my plan.
Come August I saw a pending charge on my bill from them, gave them another and was told the manager would call me back when she returned from vacation to fix this for me. — never got the phone call.
Today I now have 3 charges of $ 39.99, almost $ 120 of services I had cancelled and did not ask for. I called again and this time spoke to the manager, she seems reluctant to help me because I can’t remember the associates name. The system even shows I have not made an appearance since the end of June.
Finally got my credit card company involved and now am in a dispute process because I keep getting charged after notifying them TWICE.
Ridiculous.