Richard Photo Lab

I won’t be using this place any longer. Before using Richard’s, you should read the negative reviews from their previous location (
), because I had a somewhat similar experience.
To make a long story short… I asked them to reprint it because the print I received was so dark, they said that it was my fault: I didn’t calibrate my computer to match theirs. That I had to BUY their calibration app to make sure that the photos look the way it would look in their printers.
This warning was NOT prominently displayed on their website or on their ROES. They said that it was there, but, I’m sorry, I didn’t know I had to go search and read through every single thing they have on their site to get a proper print. I STILL to this day have no idea where they said those warnings are.
My boyfriend, who’s a professional photographer, also used them prior, and they AGAIN blamed HIM for the dull, muted look to his prints.
I guess it really is NEVER their fault…
I started to use
to do my prints now, and they are AMAZING! They guarantee their color so they will keep adjusting the print to the color you like until you’re satisfied. WHAT AMAZING customer service!
WORD TO RICHARD PHOTO LAB: Be like
.
PS: I also noticed that whenever I called RPL about the issue, Albany, the woman I spoke to about the problem never wanted to talk to me on the phone. She’d tell whoever was on the phone with me that she’d email me. I guess RPL is so use to getting dissatisfied customers that they’d rather not face/​talk to them in person…

Richard Photo Lab is simply the best film lab around! Worth every penny!

After following Richard Photo Lab on Facebook/​Instagram for some time, I finally decided to pay the little extra to get my film processed by their lab. And I don’t regret it one bit! I was very impressed with the level of care and professionalism they put into my order. My film scans were ready on time and I couldn’t be any happier with the results! Thank-​you for the wonderful service, RPL!

Richard Photo Lab is the gold standard of photography labs. The quality of prints produced by RPL are some of the best I have seen. If you’re looking for a lab who has the skill to print your work just as you see it on your computer screen, RPL should be your top choice. You can’t go wrong. And, they’re cool.