Raymond Lotuaco, DDS

I am so grateful for finding this dentist. I originally went to Aesthetic Dental & Specialty Center in Newhall. They had no empathy for my situation and wanted to charge me 14K for dentures. After I didn’t qualify for Care credit they didn’t want to help and suggested I find a co-​signer. I found Dr. Lotuaco and made an appt. He and his staff are caring, empathetic, and care about their patients. What was going to cost thousands is now only going to cost $ 2600 for my first part and maybe $ 3k for the second part. They offer in house financing and I highly recommend you giving him a try. My daughter had a crown done and they accept our insurance and work with you for what is not covered. My prayers were answered. Thank you Dr. Lotuaco for caring about your patients and not treating us as dollar signs.

I wish i could give zero starsThis is the worst dentist ever! I had gone to dr. lotuaco for a few years for general dentistry. I went in about a year and a half back for a toothbpain. Dr lotuaco said I had two small cavities that needed to be filled. I had them done and went on my way. About six months later I started having pain on the same spot. Not wanting to go back to this office because of insurance discrepancies I dealt with the pain until I could find a new dentist. After searching I finally found a great office and had an appointment today. The dentist I saw was shocked at the fillings that I had. She said one cavities wasn’t completely drilled out and the reason I was having pain was because it developed a sort of «bubble» on the tooth, the other the filling wasn’t even done properly with it having gaps inn the actual filling. She took pictures of it and showed me and I want so mad! I have been in so much pain because of his neglect and horrible work. Please dont go to this dentist! They are crooks!

My whole family comes here and has been for years! It is such a friendly environment and they treat you like family. The staff knows everyone. I highly recommend this place

I went to Dr. Lotuaco as a new patient for a root canal and crown that I had been putting off for some time. I had been avoiding going to dentists over the last few years because I had had several bad experiences with dentists who seemed far more interested in all of the extra services they could sell me than anything else. With dentists, it seems, as with car repair mechanics, it’s hard to find one you can trust to diagnose the problem correctly, and just sell you what you need.
The root canal and crown were done well, with a minimal amount of pain and discomfort. It is now 2 months after the installation of the crown and there have been no problems.
I then had a normal cleaning, and was anticipating a high pressure upsell, as it had been several years since I had had my teeth cleaned. Not only did Dr. Lotuaco perform the cleaning himself, rather than a dental hygienist, but that upsell never happened. He suggested a few things that should be done in the future, like replacing some old fillings, but I felt no pressure to do it immediately. In addition, the cleaning itself was pain free. He avoided using those sharp barbaric looking metal hooks that so many others use. Call me a chicken but I hate those things.
My two sons also had cleanings done by Dr. Lotuaco, and had nothing but good things to say about him.

My family and I have been coming to Dr. Lotuaco for a few years now.
The whole staff is always very professional and kind. Most importantly, Mr. Lotuaco is skillful at what he does. For example, I had a root canal done recently and the procedure was so smooth without any pain or discomfort at all. He is always very patient and answers any and all questions that we have. Probably the best dental office we have been to.

Good day. I want to take some time and tell you about Dr. Raymond Lotuaco DDS and his clinic in the Santa Clarita Valley. I started going to his clinic back in ’07 even though my home was some 30 minutes away. Why? I was told he has that «touch» — which means EVERYTHING when you’re talking about dental work and the pain when getting your teeth checked.
When you first walk into the clinic, the first thing that strikes you is how nicely everything is laid out… reception area, front desk, etc. Quite pleasant… takes your mind right off the purpose of your visit. Stephanie does all the paperwork and is such a wonderful admin. And the equipment? All modern chairs, X-​ray machine, computer monitors at every station. The WORKS.
But the best part of going to his clinic is working with Dr. Raymond. Don’t know about other people’s expectations, but me, personally, I like it when someone gives me a breakdown of what a procedure is like and what is involved. From A to Z in other words. He always explains things a lay person would always understand and tells you why something needs to be done. You actually get more for the money because you always learn something new about your teeth whenever you visit his clinic. Years of experience translates to precise and expedient treatment — something every patient wants and have come to expect at Dr. Raymond’s. Want world class dental work? THIS is the place to be.
–OG

I’ve come to Dr. Lotuaco’s office several times for all my dental work. He is very professional and so is the staff and front desk. I’ve had crowns put in by Dr. Lotuaco and when I made my appointment that same week I got my crowns fitted and made another appt in two weeks to get it done. I’ve also referred others to his office and they’re happy with the service they got. Overall I would recommend Dr Lotuaco’s office to anyone needing dental care.

FRAUDULENT FRAUDULENT FRAUDULENT
First of all, I would like to say that I never write any negative reviews on Unilocal.Unless of course, I feel there is a need to let other people know that they should stay away from certain businesses. This dental office is one of them. I had previously gotten a cleaning with Dr. Lotuaco with no problems. I thought it would be safe to allow my children to be treated by him as well. WHAT A BIG MISTAKE.
My husband brought our son in for some fillings. I called the office 3 days before his appointment to let them know I suspected he needed about 2 – 3 fillings. I let Stephanie, his wife/​receptionist know that I preferred he get the fillings that were covered under our insurance. I work in the insurance industry and am fully aware of the guidelines and regulations that doctors need to follow. After my son’s appointment, my husband told me that after my son’s cleaning and fillings were done, they tried to charge him $ 285. We have no copay, and our cleanings are free. The reason for this price was because the doctor chose to do porcelain fillings instead.
It is CLEARLY written in our «explanation of benefits» book that the provider MUST inform the patient/​guardian if the procedure or «additional service» is not covered under the insurance plan. My husband was not even aware that my son had got porcelain fillings until it was time to leave. When my husband questioned why we were not told he would get porcelain fillings, Stephanie told my husband she would need to discuss with the doctor. She then said that because the price was «not expected», she would give us 50% off the price.
When I was told the amount of the service, I immediately called the doctor. After I quoted our insurance book, the doctor explained that he chose the porcelain fillings because it would be better for the longevity of my son’s teeth. I still brought up the fact that we were not made aware, nor did we give consent to this action. There was no arguing with the facts, so the doctor then agreed that he wouldn’t charge us AS LONG AS WE BROUGHT MY SON BACK SO HE COULD DRILL HIS TEETH AGAIN and take out the fillings.
There was no way that I was going to put four year old son in another hour of pain with Dr. Lotuaco. I told my husband to give him his debit card number so that we could just pay and never come back to this TERRIBLE office. When my husband inquired about the 50% off price that was mentioned to him, Stephanie then said she would call us back to discuss with the doctor.
Did we ever get a call back? NO, we did not. As a matter of fact, we were charged $ 200 for the service. I’m sure that Stephanie and Dr. Lotuaco are capable of calculating correct payment amounts. $ 200 is NOT 50% off $ 285.
This is not even the worst part. My son fillings were not properly done. The cavity is still exposed on his right molar. We now have to go to a different dentist to repair the sloppy, horrible job that Dr. Lotuaco did. They have not attempted to call us back or apologize for what they had done.
Please, do yourself a favor and keep you and your family away from these fraudulent people. These people truly do not care about their patients. They only want to rob you as much as they can. The way they treated my son is absolutely unacceptable and disgusting. The better business bureau needs to look into this business. Do not trust these people with your oral health!

Very calm and peaceful office, everything orderly and clean. No waiting around in in waiting room. Front desk very accommodating when taking coupons. Raymond Lotuaco is very nice and explains what he is working on. My 18 month old son received a teeth cleaning and didn’t complain or cry. In the past I never liked dental visits but Raymond and crew made me feel very comfortable.

I don’t know who Margaret N. is referring to, but when I got my teeth cleaned, Dr. Raymond was very personable and a pleasure to speak with. He put on a movie and talked to me about the Lakers. Dr. Raymond has a great staff and a very clean office. Highly recommended!

The dentist just walks away after he cleans your teeth, this happened to my family 3 times! No explanation of anything, his staff is nice but I’d rather find a dentist who will speak to me!