LA Fitness

LA Fitness in Valencia on Newhall Ranch Road really needs to clean their bathrooms along with the rest of the place. It’s filthy! Instead of firing great trainers like Joey spend that time firing your greeters at the front entrance. They don’t do a damn thing except talk about their love lives which is fine when you’re in high school BUT they are at work. Mr. Manager it is your job to teach them how to be professionals BUT then again you probably don’t know how to act professional yourself. You don’t need two to four people operating the front desk. Can they not vacuum? Can they not clean up the filthy bathrooms or better yet the Manager who fired Joey should come off his pedestal and do some janitorial work himself. I can’t stand the sales pitch at this gym… it’s all about the money for them – they don’t give a damn about us. Alma needs to be fired!!!

The people who help you sign up are HORRIBLE! Especially a guy name Carlos DONT GO TO HIM! He stole money from my mom by taking out money from her account without her permission WORST CUSTOMER SERVICE EVER!!!

Alma from this location seriously needs some lessons in customer service and an attitude check when dealing with customers on the phone she is the rudest person I’ve ever came in contact with and will defiantly be calling corporate. girl bye!

Huge facility. Friendly staff. I just wish I had mote time to go!

I think it’s about time you fix your speakers in the spinning room. We all do. The teachers are annoyed, clearly. It’s a fact that we all pay more than enough fees combined. It’s been many months since the speakers have not worked and I certainly know management is aware of it.
You see, your instructors use music as a tool for their classes. The music is to inspire us, the «paying» members. The speakers left working only give half of the songs in terms of sound. It’s nuts. We know it’s long overdue and the management NEEDS to step it up here.
Let’s do this. Make the call. Get a repairman out there, PLEASE!!!
If this matter is resolved, this post comes off. We’re counting on you.

Just had my obviously-​out-​of-​shape derrière HANDED to me by Jake & Marvic!!! I told these guys to whoop me, and boy HOWDY did they! In the best way possible, of course
We connected instantly, they were firm but supportive, and never let me quit. Jake’s nothing but REAL and honest; he made sure to let me know all my options and what was best for me to hit my goals & keep pushing higher.
Worth the pain, the sweat, and the inevitable soreness coming my way tomorrow… I love it.
I’ll definitely be back for more

Very nice gym, a bit overcrowded for my taste but they’ve got to make money. Not in love with the staff, which is where the 3 marks come along.

So much room for activities!
I have been to my fair share of LA Fitness locations, at least in the Orange County area, and one of the biggest problems is the space and room to move around freely. Another problem at other locations would be cleanliness of the work-​out space and equipment.
The LA Fitness in Valencia is by far one of my favorites because they have been able to tackle those key problems. There is so much room at this location in that all the exercise equipment and machines are spaced out comfortably so that there is little struggle to find a spot to work out. All the exercise equipment and machines are also very new and very clean.
Highlights:
Space
Cleanliness
New Equipment
Amenities (Sauna, Boxing Bag, Basketball Court, Racquetball Courts, Spin Class Room)
Cons:
Only 2 Power Racks at this location.
Although this place can still get very crowded during busy hours (like any other gym), it definitely is probably my favorite LA Fitness to visit.

PROS: Trainer Shy was awesome. He was caring and passionate about fitness and really showed a genuine concern about my health and wellness! I would recommend Shy to anyone looking for a genuine trainer.
CONS: Gym is very trainer-​centric. Understandable, but annoying nonetheless. I prefer to hit the gym without the pressure of having trainers shoved down my throat.
That being said, this is a well laid out gym with well maintained and clean equipment. Just learn to say «no» and you will have a great experience.

Wow. The service I received from Shy the new personal training director was absolutely amazing. He created a work out plan, meal plan, educated me on how to get to my goals.
His trainers and his knowledge of the human body are second to none.
I highly recommend that you do a Fitness Assessment with Shy and his personal training team. He really blew my my mind. And He really helped me pick the right program that fit my budget and schedule.
Thank you so much to this LA Fitness and especially the personal training team.

I did an assessment at this club over a year ago. And I was not impressed.
However, Shy, this new Training manager persuaded me to do a fitness assessment. It was AMAZING. Shy is professional, direct, smart, motivating. He found a training program that fit my budget and I have been so happy meeting with Shy’s trainers and I have been getting great results so far.
I highly recommend that you try out the trainers at this location. You can’t go wrong.

The front desk staff were literally taking selfies behind the one girl that was working the front desk. Seriously? SO unprofessional. Staff here is a joke. I also constantly see all the employees texting at their desks and no one there is friendly at all. Other than the staff, the equipment is fine. Gets super packed on weekday nights.

This facility is definitely bigger than Saugus/​Canyon Country facility, that means an expanded sections for free weights, machines, and treadmills (etc).
Locker rooms are clean and the janitor is on top of the situation like at Saugus.
Really no complaints. I’ve visited at all times during the day and never had an issue aside from (as you’ll refer to my review on the Saugus Facility)
Finding cable machine attachments is like finding a needle in a haystack!
This place has a pool, sauna, and hot tub. Great place to get a pump. Haven’t taken any classes here yet, but will post when I decide to stop lifting. Ha ha!

Bunch of hoodlums are assigned as personal trainers. When passing by there desk, they are always congregated with sells guys in the far corner.
All you hear, is that they are making sexist, racist comments about gym members. Not only outright improper but illegal too.
Try to ease drop and you will be shocked what they discuss about members that they train or gym members in general, particularly about young women.

Standard gym located in a large center with ample parking that has pretty much every piece of equipment one could possibly need.
It’s kept clean, although the guy spraying cleaner on workout equipment as it’s being used is somewhat annoying… who wants a Windex mist as they are crushing it?

I’m so disappointed in this place. They only care getting as many as members but they don’t care maintaining the facility and provide good service to their members.
They have the worst customer service. I requested to cancel the kids club, five months later to find out they didn’t cancel it. Spoke with the manager, she refused to refund my money. I was their member since 2010, thats how they treated their loyal member. I cancelled our memberships right away. No need to spend my money there. I’d rather join a better, cleaner, nicer gym.
I put up with their dirty bathroom, sauna and jacuzzi, the loud speakers in the class were damaged and didn’t get fixed promptly. I’ve should have cancelled my membership long time ago when all my friends cancelled theirs.

Massive sized gym. Obviously it gets busy from 5 to 7 but its still not impossible to work out during those times. This gym has everything!!!

This gym is a bit hidden but lots of parking. Inside a little shopping center.
Super spacious gym. First floor has juice bar, lots of cardio machines, some weight machines, racket ball areas, open area room (don’t know what to call it lol), lockers, & some kickboxing bags, as well as the personal training area and pool.
My favorite part of first floor though is the free weight section. Pretty roomy and never too crowded.
Second floor has more cardio and free mats for stretching and abs.
Overall this gym is big and great to workout in and staff is super friendly and helpful.
Totally recommend.

I couldnt agree with with Puyen more, management is the worst here. Rude, disrespectful, demeaning, and ignorant.
My wife was born and raised in america and Highly educated with a Masters degree in business from Pepperdine and the manager here, Cameron, had the nerve to say «im not sure why your not understanding, maybe there is a language barrier» in regards to the issue my wife was trying to get across to him but Cameron was to poorly trained and ignorant to listen to the customer and assist.
After there discussion and my wife getting no where, I called and spoke with Cameron only to receive the same disrespectful treatment. You could almost here the «im the boss what I say goes» mentality streaming through his voice. He has no management skills or understanding of what drives his business which is customer service and reputation and as most of the recent comments detail, the gym is on a down swing with poor management and dirty facilities.
It is my guess that Cameron has never taken a management class in his life, regardless how well he might have been working in a gym… Working in a gym and understanding business and ability to grow your business is 2 different things. Hi ignorance and disrespectful comment to my wife have led me to file a complaint with corporate and we have cancelled our membership and have posted our experience on facebook and shared with our friends also who felt the gym was getting worse lately also.
I will update with notes on discussion with corporate and better business bureau.
******UPDATE — 9÷23÷15 — After talking with Corporate (949)255−7200*******
After speaking with Zack, a much more professional and reasonable individual, he resolved our issue in less than 15 minutes. Thank You Zack at corporate. Unfortunately, we still dont plan to participate at this gym and we will not be able to give a good word of mouth to this gym as a result of the poor management in house by Cameron. Good luck to anyone having to deal with him on a membership issue.

Very clean, friendly staff, fully equipped, pool/​jacuzzi, huge cardio area, huge dumbbell inventory (no fighting boys!) & very open x-​large facility, which means It doesn’t get to the part of waiting in line for each piece of equipment.
I can get into my zone & pump out my sessions more efficiently.
Only thing I wish there were more flexible business hours… For some reason aren’t as friendly as others, as I am a vampire & I believe in fitness ²⁴⁄₇!!!