Go Dental

Dr. Go is the BEST dentist that I have ever been to. He is very professional and a great guy to talk to. He makes you feel good about going to the dentist. My smile was not good in the past as I had crooked teeth. He fixed that with 6 veneers that have been absolutely amazing! Just an all around great dentist and great guy. I highly recommend him to anyone looking for a dentist or cosmetic work. This guy changed my life. Thank you Dr. Go!

One dental implant, one destroyed smile, four additional surgeries, two days in court, and over $ 12,000 currently down the drain… trusting Go Dental with my smile is the biggest mistake I’ve ever made.
I had the awful displeasure of suing Dr. Christopher Go yesterday. In spite of numerous efforts to try and work this out I had no other choice but to try and recoup some of the money I’ve had to spend to try and fix Dr. Go’s dental implant. I have come to the conclusion that the implant is unusable since Dr. Go placed it at an angle that is impossible to access without destroying the symmetry in my smile. I wish that I had come to this conclusion much sooner but the advice and counsel I received from Dr. Go has turned out to be incorrect.
The truth is I will never be able to use this implant and achieve a natural looking smile. Now I am going to be forced to bury the implant and go back to a Maryland bridge. This means I won’t be able to get a correctly placed implant there and I will be forced to use a bridge for the rest of my life. It also means that all five surgeries and the money I’ve spent doing them have been a complete waste of around $ 12,000 and, at this point, nearly four years of my life.
I have no idea if I’ll win my court case against Dr. Go but will update this review once I receive the judgment. I’ll post here a compiled version of the evidence I submitted to the court against Dr. Go (see photo below).
Dr. Go’s evidence included a photo of my smile with a tooth restoration that had a size and shape I would kill to have today but unfortunately the photo was taken immediately after the second of five surgeries when my gums were still swollen from the surgery. There is literally blood in the photo. When the judge asked Dr. Go why there was blood in the photo he had no response. When the judge asked if he had evidence I was even in his office when the photo was taken he did not. Regardless, it felt like just another attempt to deflect responsibility.
Dr. Go also submitted an article from 1989 (27 years ago) in what I would guess was an attempt to establish a very low «standard of care» for dental implants. My wife, a brilliant registered nurse, doctoral student and member of the leadership team at Saint Joseph’s Medical Center caught this, noting for the court that it’s common practice in evidence based medicine never to cite articles over five years old. Go Dental’s office looks very modern but I guess the care you receive is from two and half decades ago.
Since I was in the dark about my situation for so long, trusting Dr. Go through nearly three years and four additional surgeries, a big part of my case was establishing the date I became aware of the truth — that this radical asymmetry created by Dr. Go’s implant could never be fixed since Dr. Go placed the implant with an angulation that is slightly labiallly inclined, and will continue to be aesthetically problematic no matter how many surgeries I receive. I believe Dr. Go was fully aware of my situation, yet kept me in the dark in an attempt to run out the clock on a proper medical malpractice case and interestingly enough, Dr. Go’s defense in court was that my small claims case was really a medical malpractice complaint and should be dismissed because it happened outside the statute of limitations. If this works, well done, Dr. Go, you succeeded. I will have to live with your handiwork for the rest of my life and will get the pleasure of paying $ 12K and counting to live through this ongoing nightmare.
My wife and I are reasonable people. We have lives, but in addition to living through this five surgery, smile-​wrecking odyssey we were forced to take another two days off work and sit in court over this mess. We sat there all day Thursday and were forced to return again on Friday before they would hear our case. We tried three attempts at mediation and all were rebuffed by Dr. Go.
Before we even went to court or I posted my first review I made countless attempts to remedy this matter in his office with his people. Even if I win the case, it’s still unclear that I will ever get any money in spite of the fact the work was never finished and I’m still forced to pay out of pocket for another Maryland bridge and the procedure to bury the implant. I am still baffled by Dr. Go’s thought process over all of this. I guess time will tell if all this has been worth it for him. As for me, it’s been all losses.
UPDATE: I did not win my small claims case against Dr. Go. We never really stood a chance since statute of limitations for medical malpractice is three years from the date of injury or one year from the date you become aware of the injury whichever comes first. The date the implant was placed was outside of that three year window.

Dr. Go is a very likable person, but his actions make me believe he is not an honest man.
My husband and I were both loyal patients at Go Dental for over 10 years when Dr. Go talked my husband into getting a dental implant to replace an existing bridge for a missing tooth in the front of his smile. During the surgery, (per statements of several dentist that have evaluated the implant) Dr. Go incorrectly placed the dental implant, putting it so high into my husband’s gum line that it now looks like he has three front teeth. After the surgery Dr. Go blamed the implant placement on my husband’s bone structure. Though we trusted Dr. Go at the time, per dentists that evaluated my husband’s case, this claim turned out to be untrue.
It’s been three and a half years now and the ordeal is still ongoing. I’ve missed 40 hours of work taking my husband to four additional surgeries. After working with a new dentist we now know the procedures performed normally take 6 – 8 weeks to heal, but Dr. Go and his team repeatedly stated the healing time as 6 months. I can’t help but believe they stretched out each additional treatment to 6 months just so they could run out the clock on a proper medical malpractice case. Dr. Go left my husband with an unsightly metal screw sticking out of his gums for over a year. I feel this was done just so he could keep us in the dark for as long as possible.
We trusted Christopher Go and he treated us horribly. When we finally figured out what was going on and confronted him about it, Dr. Go told me and my husband that the new technology commonly used to do these implants, something called a CBCT, didn’t exist when my husband had his procedure done. I’m a registered nurse a can assure you this technology did exist at the time. A CBCT is a 3-​D image of teeth, soft tissues, nerve pathways, and bone structure. Dr. Go showed me my husband’s CBCT image just before the surgery for which I was permitted to observe. In addition we have the receipt for the CBCT. Even so, Dr. Go continued to deny this image was available or ever taken.
I feel horrible that I let this happen to my husband. He never smiles for photos anymore. I can’t even get him to smile at me! He’s always self-​conscious about his smile now. This has been the worst experience for both of us. We have asked Go Dental to pay for their mistake, including the additional surgeries my husband has been forced to go through in an attempt to correct the damage done during the initial implant procedure. They have refused to do this, offering instead to pay for six dental veneers to enlarge all of the surrounding teeth. My husband’s smile has been destroyed. Had Dr. Go had any experience with dental implants, the restoration could have been perfect. It boggles the mind that this office is willing to pay $ 10,000 for dental veneers, yet unwilling to just give my husband the $ 10,000 so we can recoup our out-​of-​pocket costs and complete the work with a dentist we actually trust.
All we want is to get on with our lives. Now we are forced to take Go Dental to small claims court just to recoup some of our expenses and move on from this nightmare. The measure of a business is not how they treat people when everything goes smoothly. The measure of a good business is how they treat you when things go wrong. By this measure, Go Dental has been a complete disaster.
We will see Dr. Go in small claims court in about a month (March 10^th 2016). Hopefully we will be done with this office after that. In the meantime, I recommend you avoid Go Dental. The staff is very nice, and I understand why they have such good reviews, but all the pleasantries in the world cannot make up for what I feel was careless work and outright deception. They were very nice to us for 10 years and we trusted them completely, but ultimately that turned out to be a very costly and painful mistake.

I drive 30 minutes to go to this office even though there are many dentists much closer. It is worth it by far. This office is top notch. The front desk is run impeccably, and Dr. Go and all the other dentists I have had there have been very personable and gentle and they explain everything well, don’t do services that aren’t necessary, The TV is great to watch while getting your teeth done, the assistants are equally gentle and personable. It is a very clean, beautiful atmosphere there. I honestly can’t think of one single little thing that is negative to say about this office!

I have been a patient of Dr. Go for about 14 years now. I love him! He is gentle and very concerned that he is keeping me comfortable and pain free at all times. The rest of the staff is top notch too! I have recommended Dr. Go to all my friends. He is the best ever!!!

I have been going to Go Dental for several years now and brag to anyone that will listen. I’ve attempted to see other dentists closer to home once or twice and regret ever doing so. Every single experience with Go Dental has been so pleasant. Dr. Go is amazing and does such a good job at making you feel at ease and relaxed during your dental procedures. There is always a clear explanation of what is going on and they do a great job at making sure you are comfortable with everything. My loyalty is with Dr. Go as I’m typically reluctant to see any other dentists but I have seen Dr. Lin at Go Dental twice now and she is just as awesome. My teeth are very sensitive and I have a deep intense fear of having dental work done, most likely due to past experiences with other doctors. Anyhow, my most recent experience with Dr. Lin was completely painless. I was a nervous wreck and she did a great job at making me feel relaxed and at ease. She was so gentle, kept asking how I was doing and let me take rest breaks in between. The staff and customer service here are excellent. Everyone here is so friendly and helpful. I can’t say enough great things about Go Dental. I’m so lucky I found this little gem of a Dental office!

I am so happy that we found Go Dental. The atmosphere is warm and welcoming, as the front office staff are friendly and considerate. Go Dental always does a superb job of everything they do. For example, I have compared my experience with my tooth implant, with experiences of others I know, and I am so grateful I chose Go Dental. The process was well explained and not long and drawn out. I trust all of the doctors on staff and all of the hygienists. I have my teeth cleaned every 6 months, and they send me easy text reminders that I can easily reply yes to confirm I will be there. This is THE best Dental office I have ever been to. I have been a patient with Go Dental for 12 years.

Best dentist ever – they are the dentists of choice for my husband, my elderly mom, and myself. The entire office is very warm but professional. All three dentists have been seen by one or more of us, and left very positive impressions. Dr. Go is especially compassionate with my 93-​year old mom, and takes time to explain all options and procedures at length.

Dr. Go is the best. He is gentle and effective. He tells the truth about what you need. I had a previous experience with another dentist who fished out dental work that I did not need.
My experience with Dr. Go was welcoming and fulfilling. I am so happy I found him. He made my teeth feel like new again. From rebuilding an old bridge, to removing some old fillings and refilling them and etc. My treatment was with no pain or discomfort.
When it comes to dental cleaning, Meredith is the best. Hope I spelt her name right. She is gentle yet effective. She cleans the teeth and remove all build up without the mess and without the pain. You will feel super clean by the time she’s done. She had a baby and was out for maternity leave. I hope she’s back.
We recently moved out of the area and i miss Go Dental so dearly. I am hoping I can find another dental group like this one in my new neighborhood.

Dr. Go’s office is great. The staff and incredibly helpful and caring. I would highly recommend.

I have been a patient of Dr. Go’s for over 10 years. While living in Santa Clarita I was referred to Go Dental from a friend who’s whole family swore by this dentist office. In those ten years I moved from Santa Clarita to Sherman Oaks, to Culver City, and now live in Central Los Angeles– but I still drive to Santa Clarita for my check ups. That’s how amazing Dr. Go, Dr. Monti and the entire team are at Go Dental.
When I first arrived at their office, I had a couple of cracked molars that required the dreaded root canal. However, under Dr. Go’s care I never felt any pain and he has such a warm and engaging personality that you tend to forget sometimes that you’re at the dentist.
All of the hygienist are incredible. They all are friendly and take the time to tell you not just what you should be doing — routine flossing after meals– but they also show you how.
Lastly, any staff behind the counter in a dentist office are the unsung heroes. In over ten years with Go Dental the office has been immensely helpful when I’ve switched insurance companies and just go above and beyond to ensure transparency when it comes to billing and work that needs to be done.
I highly recommend Go Dental to those seeking a dentist office within 100 miles of Santa Clarita.

I was referred to Go Dental by a friend. I was new and had to establish a dentist here in town. I had taken my children somewhere else and was not satisfied. My first visit to Go Dental was with my children on their check ups. The entire staff is so professional nice and make you feel comfortable the entire time you’re there. I have never been a fan of going to the dentist in fact I fear going to the dentist. By the time I left my first appointment there I loved this office and the entire staff! I felt comfortable and I no longer dread going to the dentist thanks to them!

This place is awesome… everyone there is extremely friendly and professional… I highly recommend this location. :)

Well it’s been a hot minute, a few years maybe longer since I went to see Dr .Go… Basically I went because I got bonded! Badly bonded! Giant bonds on my teeth, which made my teeth look huge. I hated smiling. So researching around I somehow got into contact with Dr. Go and we exchanged emails… He was super cool about it, gave a great price for someone who needs to eat pray and pay rent on time, lol. So I loaded onto a Metro Link from Union Station, and went there the next week. I felt heard by Dr Go, where as other dentists in the path seem aloof, detached just mechanically going through the motions. But I explained to Dr Go, what bothered me most etc, and I felt he heard it. So I was like Go Dr Go! File down thee bonds! :) He mentioned after it was all over that if I noticed anything I still wanted to change once I get home and look in my mirror, just contact and schedule free of charge… How cool. So besides loving the results, the cost etc… The metro link in Santa Clarita, isn’t too far from his office, however when I told him that I had walked to his office he offered to drive me to the Train station. How cool was that… Very very cool indeed! Very nice guy. So I went to see him one more time to just tweak the result a tiny bit. And again he was very kind and offered me another ride to the station after, but alas the next train wasn’t going to come for awhile and the walk there would cut into the time chunk. But how cool is that? The dentists I usually come across, cold, detached, aloof. But Dr Go was very cool. Great results. Price. All good… I didn’t forget… years later. ;)

Dr. Go and his staff are amazing. I’ve been a patient there for 8+ years and I will not go anywhere else. The staff are all super friendly and attentive to your needs. Whenever anyone talks about dreading going the dentist, I can honestly say I don’t mind it at all. Dr. Go and his staff do all they can to make your visit as pleasant as possible. They are very honest, and I trust that anything recommended is necessary unless specified. If you’re looking for a dentist, Go Dental is the best in the SCV!

1^st Class operation — All family members are happy — I recomment Go Dental!

Dr. Go and the staff are awesome. I’ve been to various dentist throughout the Santa Clarita, and I have to say without a shadow of a doubt Go Dental is the best. The staff is very nice and greet you with a warm smile. Dr. Go is funny, high energy and attentive. Go Dental definitely gets my recommendation to anyone looking for a dentist in the Los Angeles area.

My wife and myself have been going to the same Dentist for the past 20 years. I chipped my front tooth recently and my brother referred me to Dr. Go. He repaired my tooth so you could not even see it! Amazing! Shortly after we called and gave our goodbyes to our old dentist. This office is really nice and Dr. Go is a really great dentist. I would recommend him to who ever is looking for a really great local dentist.

A great dentist! And a great practice! Dr Go is the best dentist that I’ve ever been to and I’ve been to lots of dental offices to get fillings, crowns, root canals and even implants. He is very good at what he does and his staffs are very friendly. His practice is well equipped with the latest and greatest technology which makes the visits much more pleasant.