When one, ends up filling their own nails while in the chair you know it’s not going to be a good experience. My feet didn’t even stay in the luke warm water more then 7 minutes all together and the young lady doing my massage only massaged one leg. Once brought to her attention, she said, «Lady I did both, sorry you can’t remember.» Sorry, but I think I know when someone does or does not touch me. Plus, she coughed on me the entire time. I WILLNOTRETURN! I can do a better job, at my home, on my own.