lululemon athletica

Rude, stuck up service. Went to this Vail location with a return from a Christmas gift and was lectured on how I should have returned it weeks earlier. Great, I’m sorry. Would have loved to have the time to stop by sooner. Then despite the product having all tags on it and providing the gift receipt, I continued to get lectured on how I didn’t bring the right receipt. I should have brought the real receipt, not the gift receipt. Huh? It was a gift??? Most retail stores have come to realize that having reasonable return policies results in customer retention (REI, Patagonia, etc.) Lululemon is not one of these stores. I don’t need to hear a lecture on what to do «next time». Overpriced products with bitchy service is not something that makes me want to have a «next time». I’ll stick to Athleta and Prana, where customers are treated well.

Love this location. The ladies who work at the shop are super helpful and friendly. The selection is amazing (I live in NYC and it’s just as good as any of our locations).
A gf and I stopped by the shop last weekend, and I was very impressed with the service, layout, and amount of loveliness all packed in. I’m really happy about the fit and quality of their clothes.
Thanks ladies!

This is not a full Lululemon store, rather a showroom which is what Lulu does when they first move into a market. However, service was just as good as every other store I have visited.
I actually didn’t even come in to buy anything, but as we were in Vail for the week, I stopped in to find out where to find yoga classes and I succeeded in my goal. Not only did Bobby tell me about the free classes at Betty Ford Gardens, he also directed me to a great little studio, Revolution Power Yoga in Eagle where I ended up taking a class later in the week.
Thank you Lululemon for helping to spread the yoga lifestyle everywhere you go!