Randle Brigitte MD Fairfield Medical Group

We’ve always gone to an excellent pediatrician in Davis but decided to try one out here since moving to Vacaville. I called & made an appt for one of my boys to get their 12-​month shots, they had a same day one available for late afternoon. Upon arriving they had a tv in the waiting room but it was stuck on the main menu of a Disney DVD. We were called back promptly & did the pre-​dr things. I had both of my sons with me, so it was a bit chaotic.
Dr. Randle arrived & gave me her opinion that my 15m son was too old to be drinking out of a bottle. Uh, okay, that’s not what I’m here for but I guess that’s fine. My sons have both been on a delayed vaccine time table, I’m more comfortable with that & it works for our family. Dr. Randle saw that & said we should do an extra shot today to get him caught up. I declined. I asked if they administer shots simultaneously (like Sutter Davis does, based on studies that it’s less traumatic for the child) & she scoffed & said no, but assured me her assistant is ‘awesome’. Finished the exam & the assistant was to come back in to give the shots. Dr. Randle asked again about the extra shot, I said no thanks. Her attitude the whole time was very condescending.
Waiting for the assistant to come in, the boys are tired & ready to leave. The dr comes in again & asks about the extra shot, I just say ‘fine’, I want to leave.
The assistant comes in & slowly, painfully, administers each shot one at a time while I pin my son down & he’s screaming. The assistant was not awesome, she had no empathy for my son’s pain & seemed very apathetic about it all. It was horrible. We will not be back.
Also: My youngest needed a diaper change while we were there & I hadn’t planned on going to the dr that day so I wasn’t prepared. I asked them if they had any extra diapers & they said no & acted like it was a huge inconvenience. They eventually found a large pull up & let me have that.
Davis normally gives a book at well child visits, my kids love books, so I asked about that. Dr. Randle was very weird about it & said we were lucky they had books & begrudgingly gave me one after I asked five different times. Awful! We will be making the drive to Davis.