Marshalls

Horrible customer service. Maria is a rude manager. Not spending money there any more.

I really like this store because it’s clean!!! They always have new stuff and I love that it’s hardly ever crowded! Totally one of my favorite Marshalls I’ve ever shopped at.

Very clean and organized store. Although, they have a great selection of everything but clothes! Their prices are reasonable for the few brand name item they carry. As for the other products, it’s not worth the price to pay for cheaply made items that last only a few weeks to a few months depending on the usage.
The staff is attentive and offer help often. It’s nice, but at the same time, can be a little overbearing and annoying when your in the ‘shopping zone’. The most annoying is when I’m clearly on my phone texting or Unilocal*ing and an associate asks if I need help looking for something…
This is one of those stores where if you see something you like, GET IT! If you don’t and want it later, you’ll regret it cause chances are it won’t be here. Better to buy it and return it if you don’t use it for 30 days then to wish you had it when you don’t! KEEP TOUR RECEIPT!
Happy Shopping my fellow Unilocal*ers!

This place was amazing! Crispy duck fried rice was absolutely delicious. It was very busy for a Monday night, but well worth the wait. Fast service. Planning on coming here again!

A «no clothes on the floor» Marshalls!
It’s a chain store so I’ve been to a few to see the worst of Marshalls. This one has to be the cleanest one I’ve ever been to. It’s right next to the Outlet Mall but I’d rather shop here. My favorite things at this location are Betsy Johnson purses, clothes and accessories and random brand soaps, makeup, perfumes and natural foods. I seriously score every time I shop here!
There is also plenty of parking and nice staff too.

Well organized. Clean. Great staff. Met the store manager, who kindly showed us where we could find the clothes we we seeking. I’d go back in a heartbeat.

Like my daughter says if she could she’d move into Marshall’s. It’s her favorite store and how can you not love it???
First off this store is amazing because you are greeted by the employees when you walk in and there are plenty of shopping carts available. Two sizes to be precise. But hey it’s Marshall’s I need that big boy.
At first I scan for the clearance areas and head that way. Shoes first, absolutely my weakness, Emelda Marcos relations I’m sure I am. I’m sure I have at least 100 pairs of shoes so I need to keep moving those lime green Converse I need to pass one, lol. But the shoe department was pretty small but tidy.
So off to housewares. Their kitchen gadgets and bowls were quite the draw for me. I snagged a few snap lock containers and a folding colander for my RV. Then a few wall decorations too cute signs with sayings. Great prices. Also snagged a large mason jar with a metal lid closure on clearance for $ 5. Steal!
The clothing departments were very orderly and the selections in the pet department was also large. I really liked this store especially they had many cashiers too, so check out was quick and easy.

So we tried doing a store credit return about a minute ago and we had tags on everything and the store policy clearly says 100% guarantee and the «Manager» who was there says that she couldn’t do a full return because it wasn’t in the system and then she questions my family if we actually purchased them at a Marshalls. ARE YOU SERIOUS? THEY ALL HAVE TAGS ON THEM AND ARE IN PERFECT CONDITION. She was so rude to my family and how dare she questions my family if our purchase was from Marshalls when we clearly have tags on our items? How is she even a manager?

This place is nice u can get nice clothes, I found ponchos that are different and sweaters also not to mention the accessories and home goods as well. good snacks are located up in the front near the cash registers. Everything seems to be in tact not messy u can definitely see what ur buying

it’s kind of sad I have to write a good review about a department store with no reviews except one but I can’t take seeing this have one star because it’s not horrible. it’s just a department store lol. and it beats tjmaxx so much it isn’t even funny.
the service also beats that and they’re not even that bad. well actually you got your random weird employees walking around the place being in the way or hovering over things your looking at but still, they’re not rude.
mm so yea there you go, cheap prices for actual good things. voila.
I mean I wouldn’t tell someone you HAVE to go to marshals in Vacaville because it’s the best ever and a once in a life time chance but you know, it’s not a one star. SO here I am saving it from its misery on Unilocal

one word: horrible.

The reviews on staff.
Went in to the store with my mom today 10÷19÷14. Store has good amount of stuff for the house needs. Clothing is hit nd miss thing.
The staff could use some communications training. The elder tall lady at counter wasn’t in mood to bend over little bit to grab item on counter. So had to pick that up for her and hand her small container. Then she didn’t want to bag my plates or wrap them. Her excuse was they are heavy. Just pure laziness.
Lady at the front door, also elder but kind of a chubbster had somin stuck in her also. Asked for cart. Pushed it towards me and turned around. Rude greetings. While looking at cell phone accessories by the counter. Overheard young men complaining about his old job and how bad his previous owner was.
Overall this place needs friendly staff. Staff that wants to do some work. I am from Sacramento and when we come to the Vacaville Outlets, we tend to make stop here. This would be our last stop at this store. Felt of racism to the max.

Store appearance: Good
Customer service: Horrible
I went here to kill time with my fiancé. I was interest in trying on some shirts I was considering purchasing. When going to the dressing room I was greeted by personnel. She asked how many items and I showed her the two shirts I was interested in. She grabbed them from me to confirm. (At this point I figured she was following procedure. I understand that they want to minimize theft so although it was pretty obvious I only had two items, I let her proceed.) I took less then 5 minutes trying the items on, gave her the item number plate showing a big #2 on it, and thanked her. She then stopped me to confirm my two items again! Lady, you checked the first time. The one solid blue shirt and one solid grey shirt didn’t go anywhere. I have them on the hangers still holding them up to not drag them on the floor. (Made me feel as if I was being profiled.) I head to the cash register and informed the cashier that one of the shirts didn’t have a price tag on it, but I saw a comparable for $ 9.99. She snapped that I should have brought the other shirt with me and I needed to get it. I bite my tongue but started to walk and get it. I walk about 50ft and she hollers, «I can get someone to check.» Thanks lady, now you have the store looking at me and brought on unnecessary attention. You could have called for a price check, or asked politely. It’s not my fault it didn’t have a price tag. So out of spite, I found 5 other comparable shirts in my size that didn’t have the price on them either. (So future guests don’t have to experience the lack of service.) And of course one for her to reference. There’s a lot of places to shop at in the Vacaville Outlets. Try to keep customer service a priority!

Went here today for the 1^st time and was greeted and offered a shopping cart by the most friendliest greeter! I have to say from all the other Marshall’s I have been to, this was the best in terms of customer service. The lady in the fitting room was smiling, even after a few unsuccessful try-​ons. The cashier was efficient as well. Very clean. Not too much selection in the purses section, though they had a wide variety of SF Giants clothing for men. Might have came in when they just put it out but got the hubby a $ 40 SF Giants sweatshirt :)

I always find great deals at this store and its always neat and clean. Cleaner than most Marshall’s I have been too. Much cleaner and organized than Ross.

One of the better locations with selling more available high-​end designer products. Shop here first for top designer brands.

This Marshall’s store in Vacaville is off the main drag but easy to find. If you are one that shops many of the same chain, you know they are not all the same, you know what I mean. This location is above average. The Supervisor was greeting at the door which was nice because she was saying hi and thanking people for shopping as they left. Almost unheard of these days in customer service. The store was very clean but on a weekend was stocked although quite tossled. Finding items takes time and patience. Their shoes selection was expansive in the amount of different shoes but only one box per size of each usually. Lots of good clearance items all over the store and neatly arranged and signed. They have different items that the usual stock that comes into most stores. The best selection was shoes, kids, home goods, and men’s. If you have the time, they have some deals.

This is a mediocre Marshall’s I’m always in here forever and never seem to find anything or just one item. They have a clean women’s restroom with nice décor, but no changing table for babies!

Organization: 4S
Selection: 3.5S
Service: 4S
Price: 4S
Did a quick stop by here and it reminds me of ROSS. The selection is skimpier than ROSS. They staff were friendly and helpful. I just wish they had more selections and better stock. Most of the items weren’t available in my size. I saw plenty of one size/​item offerings. I did manage to snatch up some weird-​ass-​looking swimming shorts. Cheaper than departments stores and way less selections as well. Not too shabby.

It’s clean, relatively organized, and has a good selection of clothing. While they didn’t carry as many higher end designer labels as the Marshall’s in Sacramento or Roseville, I do always manage to find some cute pieces or just anything in general when I go in. I got some nice cookbooks this time around for under $ 10 as well as some cute shorts.
It’s really hit and miss. Their shoe selection seemed decent. They carry Guess and Steve Madden occasionally. I’ve also seen the Express brand show up from time to time. They have a nice scarf selection for the fall and a good stock of hot tools for hair.