Jim Hansen Automotive

Yes, I’m back to add yet another review. This one is for my 2000 Dodge Caravan. It has over 324,000 miles on it… I attribute the high miles to regular oil changes and the repairs at Jim Hansen. They have always been able to quality work on all my vehicles. I highly recommend them… you will not be disappointed.

Thanks again to the quality of service from Jim Hansen Auto. I took my car to CME in Vacaville and they let it sit for two days, even though I had an appointment. I picked it up and took it to Hansen’s and they had it ready the same day. Nice, friendly, quick, and quality service. Oh and $ 200 cheaper!

My fault for not asking if I was going to get bent over backwards because i drove in for service in my 2005 Land Rover LR3, that has ohhhh 133,000 miles on it. So my wife was visiting her mom at Kaiser Vacaville, and I asked her to take the car in for a required smog check, and oil change. .Well, there is a reason I change the oil normally myself and this is why. They charged $ 64.17 just for the nothing special castrol gtx oil… and $ 12.19 for a filter. luckily that only charged $ 7.75 for labor… Had I known that I was going to pay over $ 80.00 for a simple oil change, I would have just had them do the smog, I feel they took advantage of my wife, my truck never has needed more then 5.5 qts of oil during a change, and they charged my for 9 qts… I am pretty upset. Again, I take responsibility for not asking them if they charge dealership prices for an oil change, at least Niello Landrover will wash the inside and outside of the car…

We have been taking our cars to Jim Hansen auto repair now for about five years. We have come to trust Jim and his wife, Joan, and know that the price is always fair and that the service will be done carefully and thoroughly. This week it was a vibration in our 2003 Explorer that I thought might be a wheel bearing, but in fact was an indication that it needed brakes all around. Can’t believe how much better it drives and stops. Joan even shopped for the best prices on brake parts so she could pass the savings on to to us. Now, you can’t beat that kind of thoughtfulness anywhere!

I do most of my own auto repair, and am fairly particular about how it’s done, so I am always cautious when I must take some work outside my own shop. I brought Jim an ’86 El Camino into which I had put a ’96 LT1 (SS Impala and low-​end Corvette) engine and transmission. Some shops won’t work on this kind of project, but Jim was willing, even though it seemed like he had plenty of other work. Another shop had replaced a couple of SMOG components, but had recommended that I needed to do work that didn’t make sense to me and left one trouble code unrepaired.
To make a long story short, Jim found a wiring error (by me. .. groan!) that the other shop had completely missed and when that was corrected, the engine started running exactly the way it should have and the trouble code was cleared. This revelation came only an hour of labor past the basic diagnostic fee. Don’t tell Jim but after spending twice that amount at the previous shop, I would certainly have paid him more if he weren’t an honest and competent businessman with a good head on his shoulders.
Jim is not a one-​man shop, but he’s small enough to take personal interest in his customers and their vehicles. The next time I need any outside work, I know where I am going.

Talk about honest! I have had great service the multiple times I have gone here. They could have totally gouged me when I went in for my 120K service, but instead they called me and told me what the issues were and gave me a choice about what I wanted to do. They could have charged me a lot, but instead they gave me an honest assessment even though it meant they would only be getting paid about ¼th of what I would have paid originally when I came in for the service. I will be going back here whenever I need service and will gladly suggest them and have suggested them to others needing automotive service.

There is no place better to go for auto repair/​maintenance than to Jim Hansen Automotive. I have been taking my vehicles to Jim Johnson (owner) since the mid-90’s when he was at Hansen’s 76 on Elmira. Jim Johnson is relaxed, professional, and VERY knowledgable. Not only that, but he always explains things in a way a layman can understand. I completely trust Jim with the work on my cars. You will not be disappointed, nor do you need to worry if he will «take» you. Jim is as honest as they come!!!

Here again for our Quest. This time they replaced all four rotors, new pads, etc. Jim was as his usual– relaxed. Our smog also went thru no issues. Wouldent think of going anywhere else! Thanks Joan and Crew & Happy Holidays!