Cloud 9 Jumps

I have mixed emotions about this place. I had my oldest daughters party here 2 years ago and we absolutely loved it… but, I just had my 2 year old daughters party here on Sunday and we decided to do the mini party, biggest waste of $ 200. Definitely stay away from the mini parties

Pretty decent place. The front lobby is really clean and sleek looking. We went there for free play so I only caught a glimpse of the party rooms, which were spacious and clean. The actual jump rooms however were extremely hot. I don’t know if they just didn’t have the a.c. on or if the ventilation isn’t that great in the building but there were maybe ten kids in the whole place and it was extremely hot. Also, they didn’t have a toddler section like most jump house places do. If you have older kids and don’t mind the heat I’d say this place would be a nice place to take them. They did have some bouncers that I’ve never seen before like the «American gladiator» style one, the basket ball court themed one with different height hoops for all ages. All in all it was so-​so but I won’t be going back mainly because my three year old didn’t have much to do.

My kids loved this place. The people that work there gave out an excellent customer service. Everything was very organized and most important all the kids at the party had fun! The only recommendation I would make would be to extend the hours a little bit. Love it and hope to have more parties in the future.

Kids love coming here and an jump a few hours on a weekday. Been a blessing during the summer heat.

My kids LOVE having their birthday parties here! we are regulars at this venue.
FIRST IMPRESSION: entrance and waiting area is clutter free, clean and very spacious. the jump rooms are perfect in size are kept cool during the entire jump session. party room is spacious enough for about 50 ppl. there are three long tables for guests to sit, 2 smaller tables against the wall for food and 1 other table (same size as the food tables) that can be used for presents/​favors.
LIKES: venue provides paper plates, napkins, forks/​spoons in the party room. you are able to bring your own food… home cooked or catered! you are able to decorate as you please as well. booking a party is always easy and Ignacio (who has always been the one who booked my parties for me) is always pleasant to speak with and very patient, especially when i can’t decide on a date/​time. Cloud 9 Jumps offer a military discount and a loyalty customer discount (one or the other, not both).
DISLIKES: none.

Had a party here yesterday for my kids. They had a blast and our guests had a blast. Facility was clean and well maintained, awesome jumpers in both rooms. Party room was spacious and we were even allowed in our party room early to set up. Friendly staff helped us unload our car and bring things into the party room, always asked if we needed help with anything. Had a great experience and I would highly recommend.

My kids really love coming here. It is a very large bounce house. There are two separate rooms with large inflatables. They have an obstacle course, a basketball course and sumo wrestling area. The kids always have a great time and get a lot of energy out. The place is kept fairly clean and the staff is helpful. They also have vending machines for water bottles and drinks. The cost is nominal as well. They even have a frequent jumper card, where you buy 10 jumps and get one free!
We had had birthday parties here as well which always are a hit. The party room is large and has ample space for seating, food and presents. The even have a large TV in there for sports events or children’s show. The price is a but pricey though.
Overall a very great addition to the kids activities in Vacaville. We are a fan!

Great spot for the young at heart or young of age. This fun time is just a few minutes drive from the Nut Tree Shopping Center. Give the kids a double whammy and take them here after a round at the Nut Tree play center. Before you know it they’ll be passed out in the back seat of the car on the way home.
I’d never been here before attending a party for my daughter’s classmate this past weekend. The staff greeted me when I entered and had me fill out a waiver. While I filled in the blanks, my daughter tossed her shoes in the shoe cubby and took off for the first playroom. Upon entering the first room there was a beverage vending machine and a couple of picnic tables and benches to the left. The vending machine looked like it hadn’t been stocked in quite some time; it was mostly empty in fact, save for 2 sparsely filled rows of bottled waters. Water is the best choice when kids are running around, but sometimes mama likes an iced tea! We had beverages to choose from in the party room, but I have to wonder if it’s like that on a normal day.
The play experience was all I expected. After 45 minutes in the first room the attendant came in and had us move over to the second room. Of the two, I think the second room is definitely the coolest. There’s another big slide with a small play area to bounce around in, a HUGE bounce house that the kids were running in and older kids were playing basketball inside of plus, they’ve got one of those sparring stands with the padded sticks for all out battles! Now you see where that ‘young at heart’ thing comes in right? You better believe I saw guys in their late teens early 20s up there bashing each other around while a herd of 4 – 7 year olds gazed on. Once we were inside the second room, the first room was closed to us. A kid who ran back over to the first room was promptly returned by an employee who said he had to stay in this room for the rest of the party.
While myself and my fellow moms chatted, I noticed the attendant standing to the side of the play area, eating a lollipop and texting on her phone. Whatever, I guess it’s not like it’s an office job or something (or my kid’s party for that matter) I just get annoyed when employees are on their phones in front of their customers, let alone in the middle of their party. Not a huge deal, just something I noticed.
I also wanted to point out that the light up dance floor area and air hockey table are still out of order. I saw that mentioned in a previous review so I wanted to update that the condition on those 2 things hasn’t changed. A true shame as both would have surely been big hits with the 20+ kids that took over the place.
Will we be back? Definitely. Words to my fellow sandal lovers — BRING SOCKS. I really, really don’t like seeing grown-​ups (it’s never kids, always adults) climbing around in the jump house with their bare feet. C’mon!

We have had a long «relationship» with Cloud 9! We rented several jump houses from them before they had their location. Since they have been at their Vacaville location we have had lots of birthday parties here! We have also attended lots of parties here as well!
They allow you to bring in your own food which is a big plus dealing with picky eaters! Plus they have two rooms that have different jumpers in each one that give the kids something new to do!
The staff is very helpful and friendly.
My son is still young enough to still want jump parties so we will definitely have more parties here.

Cloud 9 jumps is a wonderful place to host a children’s party!
I booked this place for the following reasons:
–You can bring your own food!
–Affordable (compared to other indoor places)
–Air conditioned
–Great location with plenty of parking
–Clean facility
–Jumphouses are in great condition
–Helpful and accommodating staff
— Adults can join the fun in the jumphouses
I would recommend booking this place for children who are a bit older (4 and up). There isn’t an ‘infant’ jump area, so the kids ages 4 and under were either bored, scared or intimidated by the jumpers. In this case, their parents went with them and had a blast!
I was skeptical at first because their website and Unilocal page did not have many pictures of the place. My initial phone calls to Cloud 9 ended up going to a voicemail, but they eventually called back and went over the details of the booking process. I went to visit Cloud 9 and was pleasantly surprised. Clean, spacious and more importantly, the kids looked like they were having fun. What sealed the deal was being able to bring your own food! WHAT? No limited overpriced pizza requirement over here! After taking a tour of the place, we immediately booked. Cloud 9 provides an agreement form and requires a deposit to reserve your date.
Upon arrival, they require each guest to sign a waiver. Since we were one of the first parties of the day, I was able to set up the party room early. Otherwise, you would have to set up while your party is in the second room. This option would be inconvenient so I suggest booking an earlier time slot so you have time to set up. Cloud 9 provides plates, cups, utensils and napkins. They also have a refrigerator and freezer to store your food until your party is ready. The waiting area has several padded benches.
The jumping fun starts promptly at your designated time with 40 minutes per room. Note — Bring socks! Each party has a ‘shoe cart’ to hold your guests shoes and bags and travels with you throughout the party. The first room has two huge slides, an obstacle course and basketball hoops. Plenty of bench seating for adults and children. We were able to bring a small cooler of water to each room to quench everyone’s thirst. The second room had 3 jumpers — a large slide, a ‘football field’ arena complete with basketball hoops, and a gladiator style arena with jousting pummels. The lighted dance floor video game and air hockey table was unfortunately out of order.

The room had 4 large folding tables for seating with a few wooden benches sprinkled around the room. Tables for food and gifts, A TV, large trash cans and recycling bins were also included. We had an hour in the party room, which went by so quickly! You are responsible for cleaning up and the staff was gracious to help us out.
The Cloud 9 staff was great to work with. They checked on us without being too overbearing and always indicated they were available in case we needed anything. They politely gave 10 minute reminders to wrap up and head to the next room. I believe I worked with the manager/​owner and he made the entire booking process and party run smoothly! Friendly, accommodating and helpful!
Our guests had a wonderful time so I’m pretty pleased with booking this place. Finding an indoor kid play area and being able to bring your own food is very rare, so fantastic job Cloud 9! My only suggestion is to put an a la carte option for pay for additional hours (for party room/​jump rooms). Most indoor play areas are limited to the hours for parties, so having a flexible option would be appealing! Looking forward to booking more parties here!

My 6yr old and 4yr old kids love this place. They had fun when they were babies and toddlers but it was a lot easier for them to climb into the jumps when they got bigger and a lot easier for me as I didn’t have to carry them in which was super tiring. The man at the desk has always been friendly to us.

This bouce house is okay, however they have incorrect info on their facebook fan page; they said they were open and once we got there the doors were locked and it said they weren’t open until 2pm; it was 10 am… The staff seems nice though and prices are decent.

I like this place a lot. Have thrown parties here two years in a row because its nice, affordable, and most importantly they allow you to bring in your own food — other than pizza.
The only thing I’d like would be, better bathroom maintenance, more attentive party hosts, and longer periods to use the eating facilities. I wouldn’t mind paying extra for more time in the room.
I recommend this place for sure, but with the improvements I mentioned above.

Great Place to Host your kid’s Partys
Wasn’t there as a customer only a guest and what I deserved seem very friendly and fun!
And with that said they deserve their 5 stars

At first glance, I was lovin this place. Spacious jumping rooms, air conditioned, extremely clean. Whats not to love, right? I’ve been to a ton of jumpy parties at establishments just like this one, so its really nothing new. They played kids bop for the party, which was an added plus. So why the 1-​star rating you ask? Well then, lets get into it.
During our time in the 2^nd room, 2 adult women that were NOT from our party wandered in & started playing in one of the jumpers where our kids were playing. Basically they ran our kids out of there to spar with each other. Umm, EXCUSE ME?!? We all kinda look around at each other & wonder if that was really happening & look for an attendant to stop that BS. The ladies get out of the jumper & proceed to the slide, where they are joined by 3 kids from their party. Thats pretty unheard of, if you asked me. We had to be the ones to say something to them, as the attendants did NOTHING.
The employees then usher everyone into the party room for pizza & cake. The kids all sit down & get situated, starving & thirsty. 5 mins go by. 5 more mins go by & the kids are restless, hungry & thirsty. I finally go outside to see what the deal is for my pregnant cousin. The guys at the counter were complete JERKS. All we heard over & over was «well its on the way» and «you, you, you». Not once did they apologize or offer any kind of consolation. I took it upon myself to pour some drinks for the kids, while the guys just sat & looked over from their desk. When I asked «what can you guys do for my God-​daughters party to make up for this?», their answer was this:
«well we’re already giving you an extra 30 mins in the party room, do you know how much that costs?»
That was the last straw for me. He said he was the manager. He was already paid, so he didnt give a crap whether or not we were happy. I will NEVER go back to this place & I’m advising anyone that values customer service to avoid this shithole of an establishment as well.

Well I had my daughters 9^th birthday party there today. Overall a good experience. The kids loved it and so did the adults. Its great that the adults can all play too. The jumpers were really nice and the place was very clean.
My only complaint is that the guys working were not super friendly and not very explanatory as to what the procedure was as it was our first time there.
Overall I would recommend it.

If you have kids, they will definitely love this place! Cloud 9 has four jumprooms and two party rooms so two parties can happen at the same time. Your party consists of two jumprooms and a party room. There is a time limt: 40 minutes per jumproom before you transition to the next jumproom, than 40 minutes later you go into your party room to do your celebrating for 40 minutes. Each jumproom has about 3 – 4 different bounce houses/​slides/​obstacle courses not to exclude a small interactive light floor.
Both kids and parents are able to play in all areas, and you are able to bring in your own food… so the skys the limit when it comes to décor in the room and food. Facility was clean and the slides and jump houses were clean. Have fun and watch out for vinyl burns… I am still healing…

Great jumpers! A bit on the small side, compared to other Indoor Jump Party Facilities I’ve been too.
Too bad their Light-​up dance floor was Out-​Of-​Service at the time. My 3 year old son and the other kids would’ve loved it. It was placed in the 2^nd room towards the back. =(
Otherwise, great facility! Clean, easy place to fine, and great quality jumpers.

5 stars for the nice jumpers! I’m used to the run-​down, muted color, OLD jumpers. but these looked brand spankin new!
All the kiddies looked like they were having tons of fun!

My Ratings:
Quantity: 5 — lots to do
Quality: 5 — cool jump houses
Price: 4 — good
Location: 5 — nice
Parking: 4 — easy
Service: 4 — good
Speed: 4 — good
My Opinion/​Story:
I came here to celebrate my niece’s birthday. I was surprised at how cool this place is. I didn’t expect to enjoy it but I did. Lots of things to do for kids AND adults. Adults actually can go inside and jump, slide or play as well. The inner child in you will definitely love it.
They have different room with different jumpers and slides. They let you stay in each room for some time then move you to the next room depending on your package. They also have rooms for eating which you can definitely bring your own food.
I love their big playzone. They have a huge jumper where two people can battle each other while on top of a bouncy platform. They also have a stepping game where it lights up and you can play several different games.
If only they have this in San Jose, I’ll definitely celebrate my next birthday here! =)