Allstate Insurance: Kathy Rybicki

I have been with All State for over 10 years so finally I decided to shop them since my premium has gone up drastically due to claims. So I contacted AAA and sure enough they quoted me $ 100 less than All State.
On January 5^th, I spoke to Jaylin regarding my renewal, I was very specific to her when I told her I wasn’t going to renew my policy and would like to know until when was the last day of coverage. I was told by her that I was covered until Februaryy 5^th and placed me on a brief hold to «stop payment for the 15^th» (more than enough time to update on the system)
Come to find out on the 19^th, the funds were withdrawn anyway… At this point I’m livid so I call and according to Jaylin’s notes I had called because I was deciding! I told her I needed my money refunded immediately and said she would look at my options. I don’t want options I told her, I want my refund! Then I was told by Kathy they needed something in writing before that cancelled my policy. HELLO, WHY DIDN’T U TELL ME THAT FROM THE BEGINNING, WE COULD HAVE AVOIDED THIS SITUATION!
At this point I’m told to send and email for cancellation of policy and I told them I would be there first thing in the morning to handle this issue in person.
LMAO, when I get there in the morning I apologized for being rude and Kathy continued to tell me how THREATENED they felt and almost had police there in the morning. WOW!
I told her yes I was rude but feel free to go back to the original phone call since they are monitored and recorded. She then told me she had more important things to handle (what professional business person would say that to their member after being loyal after all these years).
I DO NOT RECOMMEND ANYONE TO THIS LOCATION.
My apologies to Chelsea, being she was caught in the middle of this and was being polite the whole time. Kathy maybe u should learn something from her!

We switched to Allstate with this office. Ralph is so easy to work with and the quote beat everyone else!

I recently shopped our motorcycle insurance, just to make sure we were renewing with the right local agency. I always prefer to use local companies where I can be interactive with actual representatives when needed as opposed to faceless representatives on the phone. Kathy Rybicki, as well as Ralph, Shalyn and Chelsea made me feel totally at home from my first contact. Not to mention that their rates were more affordable than where I had previously carried my insurance. Thank you for the great service! We look forward to continuing to work with your office for years to come. Sally O. :)

Kathy Rybicki Allstate is great! I had a 1Million dollar General Liability policy with another local company that gave me an ok rate for my small business then when it came time to renew they wanted more money. Ok fine, then the next year they wanted to see my taxes, how much money did I make last year? etc. WHAT? Well needless to say I didn’t give them what they wanted and they sent me a letter that my policy was not going to be renewed. I went to Kathy and showed her the policy I had, she came in with the same coverage for less money and NO audit… Kathy and her team work tirelessly to make sure you have more than the state minimum and ensure you don’t make an incorrect claim with the insurance company. You are in great hands when you can call someone like Kathy and her team rather than someone behind an 800# that probably doesn’t have your best interests in mind.

I did a spin off of my parents insurance premium that was supposed to be discounted. I ended up paying $ 150 for full coverage. I have been driving for 11 years and have a perfect driving record. Also, I was driving a Toyota Tacoma. Not a sports car or anything fancy. Mean while, my sister with AAA way paying $ 95. She’s 4 years younger than me and drove the same exact kind of vehicle and had better coverage. WHAT?
After paying that for over a year and having talked to many people who were blown away to find the amount I was paying for the coverage I called Kathy in an attempt to lower my monthly payments. She brought my monthly payments down to $ 120 (fine) and promised me credit for the money I had been over paying which I never received. This also increased my $ 500 deductible to $ 1000. Thank god I never got in an accident. Actually I’m silly for not switching way earlier.
We also had an issue with my renters insurance which I don’t even get into.
Long story short I bought a new car and decided to change insurance companies. I pay $ 55 less and have 5X better coverage. How does that work?
Some of the young ladies who work here are very pleasant. But when it comes to Allstate and Kathy I honestly felt unvalued and like they didn’t care to have my business. So I took it else where!
I don’t recommend Allstate. Unfortunately.

I have been with Allstate since 1988 and have paid more than $ 100,000 in premiums over those years. My son, a 3 year driver had a gender bender with $ 2,000 in damage and now my insurance goes up $ 200 per month, and this is the only auto claim we have had in 27 years. I called today and spoke with a pleasant lady at their office and explained my situation. I was don’t think a increase of that size was warranted, so I asked if there was something that could be done. I was told that Allstate and their office would explore all the options and get back with me today, I even gave them my cell number. 7 hours later, they are closed, no call attempt was made. I will have a new insurance company tomorrow. Stay away from Allstate, you’re not in good hands!

I have worked with Kathy Rybicki Allstate for many years and am still in awe of her focus on Quality, Speed and Cost. She works tireless to make sure you have the right package, at the right cost for you… and she responds very quickly to your questions and concerns. I recommend her highly.

A while back we decided to look into flood insurance for our home in Vacaville. I emailed a number of insurance agencies, and only one responded. It was Susan from Kathy Rybicki’s Allstate agency. Susan was engaging and knowledgable. Long story short, we ended up not only getting the flood insurance, but transferring all of our insurance coverage to Allstate.
I subsequently moved back to San Francisco, my home town, but I maintain ties with Vacaville. Susan is still my agent for my auto and renter’s insurance. She and Kathy are the most pleasant and most efficient insurance folks I have ever dealt with – by a country mile.
I give these fine ladies my highest recommendation for any of your insurance needs.