Inn of Uvalde

DO NOT STAY HERE
I used Hotwire to book a room at the Inn of Uvalde. It was huge mistake. I go to the front desk as the only person in the lobby. The front desk person then ignores me even being there, and keeps talking to a co-​worker. After finally asking my name, and checking me in the clerk places the key card on the desk and goes back to work. No thank you, no «Here’s where you room is at.» Nothing. After driving the parking lot twice, I finally found my room. Upon arriving the bathroom was covered in hair and dirt, the mattress smelled like feces, the comforter stank, and street outside has sewage in it. The one particular thing I noticed was the ENTIRE staff had disgruntled looks on their faces which tells me that the attitude I saw starts at the top.

I called and reserved a room at the «Inn Of Uvalde» as there was a shortage of rooms in the area and the ratings weren’t bad. We were headed into the area to clean out a deceased loved one’s home.
We checked in and did a quick check of the room before heading out to work on the house and found that the room was shoddy, shabby, and not the cleanest but we decided to «make do» as we we really just needed a place to sleep and shower and I had my own bedding & pillows with me. But we did discover that the door wouldn’t lock. Period. Even from the inside. So we notified management who advised us they would fix it or move us to another room. So we headed out. Upon arriving back late that evening, we were informed that the lock was fixed. But upon arriving at the room, it wasn’t. I called the desk and was told there were no other rooms available but I could speak to the manager after 8am if I wanted a refund. Funny that there weren’t many vehicles in the parking lot…
When I saw the «manager» the next day about a refund she said «Sorry, but you’ll need to talk to the owner about that.» She then claimed he was out of the country and couldn’t be reached.
I’ll chalk that $ 80 bucks as a lesson learned, but I’ll never make the same one again!!! I’d give the place a «negative» star rating if the option was available!!! Do not!!! I repeat, do NOT stay at the Inn of Uvalde!!! Shabby, shoddy, dirty, and in poor repair!!!