Shelby Nursing Center

My mom is in rehab at this facility. From the first day we got her checked in, she has had a positive experience and so has our family. The staff is attentive, friendly and helpful. If you have questions or problems, they will do their best to assist you as quickly and as well as they can. The physical /​occupational therapy area is a lot larger and so much better than what I imagined it to be. The facility is clean and well kept. The nursing home as a whole seems to be managed very well.

My mom has been there for over a month for rehab but will be moved to their long term care program. The staff is kind and takes good care of her. I have spent time there and observed the staff and even sampled the food. I get call back from the doctors with updates when I have asked. All and all we are pleased so far.

(This is identical to what I posted on Google Reviews) My grandmother was put in the nursing home, and shortly taken out because of how terrible it was! She was only there for two full days, and two half days from when she was admitted/​released, but that was enough for us to know how quickly she would decline if our grandmother stayed here! For that span of four days, they never changed her socks! Her medication needs to be taken after meals, which they knew, yet they would give it to her before meals, meaning she always had an upset stomach. You could sense that a handful of the workers did not have compassion. If you asked the aids to do something for your loved one, they would stay that would come back with (insert need) and wouldn’t. Some of the workers there really did care about those in the nursing center, but you can tell that the ratio of caregivers to patients is too great. The morning that my family got my grandmother was awful. She had apparently never went to bed the night before, but it’s hard to get an 87 year-​old woman to go to bed when you haven’t even put her pajamas on (still neatly folded in her dresser) or brushed her teeth/​dentures (we found yesterday’s dinner under her dentures). She doesn’t know what’s going on unless you tell her, and they know that because she’s a dementia patient! Anyways, she was put in the «activity room» for who knows how long that night, just because she wouldn’t sleep, was poorly dressed by an aid (pants crooked, no bra with a see-​through top), and was LOCKED into a wheelchair with her head back «knocked out» (sleeping), probably because no one properly tried getting her to bed. We are so disgusted with this place. Do yourself a favor and get your loved one on a waiting list for a better nursing home BEFORE you HAVE to send your loved one to a nursing home, because if you end up with this one, you’re sending them to hell. I wish I could pull every single patient out of that nursing home. Shelby Nursing Center will be receiving a complaint firsthand, but we do not want one anyone to make the mistake of going there unless this place gets their act together.