Nancy’s Bridal And Formal Boutique

I got my wedding dress from Nancy’s Bridal, this February, and it was exactly what I wanted. The alterations were made according to my request. The prices are fair too and the customer service friendly.

I have had MANY dresses ordered/​altered, and have never had a problem with Nancys’ Bridal. The alterations have always been perfect !

I was recommended by a friend to visit Nancy’s bridal, and I couldn’t be more thankful. As soon as I walked in the lovely owner Bona greeted me! I told her what kind of a wedding gown I was looking for and she picked out the most beautiful dresses for me to try on. she was very helpful and she was so sweet and honest. I found my dress and I was so shocked to hear that alterations were free! I had a great experience here! so if you’re looking for beautiful wedding gowns or bridesmaid dresses, you have to come to Nancy’s Bridal!!!

Imagine your worst wedding nightmares coming true. Well, that about sums up my experience at Nancy’s Bridal.
My wedding dress was ordered in the incorrect size. It was not only super short, but it was a few sizes too small.
I could not wear the lovely 2.5″ heels I purchased. Even flats wouldn’t work because they ordered the incorrect size.
Their way of taking care of the situation was very unprofessional, and blamed me or the designer/​vendor.
They were very unaccommodating. So I had no choice but to walk down the aisle in a too short wedding dress.
What a nightmare! They were very rude and not helpful.
Even though this place is less expensive, they don’t take care of you, they are rude, unprofessional, and don’t focus on you during your appointments. Their goal is to sell and that’s it.
Don’t buy your wedding dress or do business with this place.

I went to this store on a spur of the moment as I was driving home from work on a Monday. Unfortunately, I forgot the young lady’s name who assisted me. She was very sweet, helpful, listened to everything I had to say, and was very honest and down to earth (which I extremely appreciate). She assisted me in trying on numerous dresses, as well as, took pictures of each one so I could show my sister when I got home. I was also shocked to hear that they do free alterations! I believe I found my dress tonight! I will be taking my sister with me next time I go and will probably buy the dress on the spot. If you’re not a premadona and value honesty more than exaggerated compliments, I highly recommend this shop. It’s not the fanciest of places, but it’s definitely comfortable and affordable :)

I decided to go smaller family owned wedding dress store, it is only the 3^rd store I have been to. I wanted to try something new and maybe find a good deal. I got there and it was dead, no one at the front desk. There were two people having a conversation in the back. I am pretty sure they heard me come in but continued to have the convo anyways. They were talking shit about some lady and talking about plastic surgery.
Then after 5 minutes or so they finally ended (it seriously felt like forever, especially if I am willing to spend up to 3K on a dress and she was obviously not helping a customer), a lady left and the other waited for the lady to fully leave to even ask me if she can help me. I showed her the picture of the dress I like and she just straight up said that they have nothing like that. After I kinda started to look at a few dresses she tried to show me a few. Even after I expressed interest on a few dresses she picked out, she never offered to let me try them on and then just kind of walked away. So then I just took it upon myself to browse for a while. It was super awkward, and I was too uncomfortable to just walk out (which I should have done). She like kept going to the back. She then came back out try to ask me if I have looked for dresses before and wanted me to tell her where I’ve been and what not. It was kinda rude of her to pry.
I also felt like she kinda of judged me by the way that I was dressed. She kept pushing that the store had more affordable dresses and was not the right fit for me. No duh, that was why I wanted to check it out! Who would want to spend their max budget if they can find a good deal on the same thing that they love. It is very unfortunate that she was so negative because she could have had a potential sale.
After a while of enduring the cold shoulder, I just wanted to leave and just said there’s nothing was similar to what I am looking for and just to make it less awkward asked if she knew of any places that would have what I’m looking for. She started naming places, I asked her of the Wedding Shoppe, that a friend of mine recommended. She kinda had a iffy expression on her face then rambled off about people giving bad reviews and that it is not always credible. She also said that if someone had a terrible experience they would review it right away and the ones that have good experiences, their good reviews would be erased… It was really strange and didn’t make much sense. She didn’t seem to care and just had a negative attitude the entire time.
I was hoping for a nice friendly, down to earth family owned store but what I got was a waste of my time. I did not try anything on. I went to Demetrios earlier today and had a surprisingly wonderful experience. I like them the most so far and would recommend them to future brides.

I have to agree with all of these posts. These women have an attitude. Go to Arena’s! They are SO nice and helpful there!

Excellent service! My sister in law got her wedding gown there 5 years ago and I picked out my bridesmaids dresses there today. I would definitely recommend you go there for any of your bridal needs!

After a terrible experience at Arena Bridal, I came to Nancy’s in an extremely foul mood… I had been in here once before, it is not glamorous, the dressing rooms are small, but the staff was great! I tried on several dresses that I really liked, the gowns appeared very beautiful and well made, even though everything I tried on was under $ 1400! Bona helped us, she was great. She pulled several styles that I would not have picked out myself, and I was really impressed with how well she knew how to fit my style in such a short time. I found my dress and Bona assured me with a few alterations it will become my dream! Later I found out that one of my friends also got her dress here, worked with Bona and had a great experience! If you are looking for a fancy experience, this may not be your place, but if you want people to be kind, respectful, helpful, know their stuff and not just looking to hustle you in and out… come to Nancy’s! What they lack in décor, they make up for in gorgeous gowns and experince! I would recommend anyone come in here!

I am currently in the process of purchasing a bridal gown. I had shopped at several other bridal salons prior to here for the past 3 weeks and my experience was anywhere from pretty good to excellent. I never had a bad experience until I came to Nancy’s. I wanted to try on a dress that I had seen online and in another store that I really liked and Nancy’s had it closer to my size. I called and made an appointment with the a lady over the phone and when I arrived, I was greeted by the owner. She was friendly but when I told her I wanted to try on a particular dress for size, the assistant started asking me where I had seen it before? What’s the name of the shop I went to? If you ask me, they both made me feel uncomfortable at this point! The assistant did not put a smile on her face nor greet me as I walked in. May I say, she was of no help either!
I tried on the dress without her help and she wouldn’t clip me, nor suggest anything to me instead I stood in front of the mirror by myself. I asked her if she thought I could get into a size smaller than this and she shrugged her shoulders, and said «I don’t know» with an attitude, walks away and asks the owner. The owner just sits there and says, «we would have to measure you to see». She didn’t get out of her chair and was extremely unprofessional and not interested in selling me a dress. I asked if they carried a certain bridesmaid dress and the assistant said «I don’t think we have it». She didn’t bother looking to see if they actually did carry the stale so I took it upon myself to look for it. Guess what? They had it! I was appalled by their service and would recommend all other bridal salons and to stay far away from this one if you want this to be a pleasant experience. My goal was to have them price out my dress with bridesmaid dresses and they certainly lost a sale. By the way, the price on my dress was $ 63 over retail price! That also turned me away from them. As I walked out, the assistant says to me «is there anything else you need»? and I responded to her, «No, you have the worst customer service» and walked out.
I must say, I was at Arena Bridal nearby and I can guarantee you if you see Aubrey, she will definitely take care of you! Class Act, knowledgeable, and very friendly! I would not recommend going to Nancy’s Bridal, as they may need to gain some social skills and act more professional when they expect to make sales that are well over $ 1,000!

Not a good experience. I was so excited to have my bridal party in town. Someone at my work suggested we go here. I made an appointment at 1pm and when we showed up we were hardly aknowledged. I told the lady what we were looking for and she pointed us to the oppossite. All 3 of my bridesmaids had to share a room and an ty questions I had were not anwered. I have never felt so unimportant. I wish I knew the mierable sales ladies name but she did not even introduce herself. All she did is complain that she was stuck at work while the rest of her coworkers were on vacation. On a positive note we found the dress. I refused to give this rude, unclean store my business. We went to another salon and placed our order with them! It is really sad because I do not get to have fun girl days like this often! Two thumbs down:(

Oh Nancy’s bridal… this is a very funny experience. (Sometimes you have to laugh, or you might cry!)
This shop has a nice selection of budget gowns.
The consultant, Bona, was very distracted and flitted between me, another customer, and who-​knows-​what at her desk. She was very upbeat and enthusiastic — but it definitely drifted over into straight up pushy as my appointment went on. She is a consultant who will not likely tell you if something does not look good, which is disappointing — I trust someone who says, «nope, this isn’t your best fit.»
Overall, decent selection. Put on your thick skin to come here though.