D&S Sewer

Fantastic– would recommend D & S again and again.
Our dear neighbors recommended D&S Sewer Service –a family owned local business who fixed us up for $ 99.
Enough said.
They have been above board, helpful, reliable.
Moreover– we didn’t have to call them back again and again– they did the job right the first time.
We found them through — gasp!-what a concept!- talking with our neighbors, after an adverse event with Roto Rooter.
We were almost ripped off by Roto Rooter (wanted $ 7000+, take out sidewalk, fence, etc.).
This was after their one tech (should have sent two) didn’t cap off the inside intake to the sewer line and back-​pressured/​blew sewage all over our basement (leaving it for us to clean up), and charged us $ 400 for the task.
They returned after their ‘fix’ didn’t fix it, and showed us an ominous picture of our sewer line & opined about the imminent threat to health/​safety for our 94 year old dad.
I suspect that I received this spiel because I’m blue-​eyed, blonde/​red, and female, and have a personality.
Unfortunately, they did also not realize that:
— I SAW them switch the picture from the actual one from my sewer line & swap in the ‘ominous’ picture (duh!)
–I’m quite experienced with audio/​video equipment due to education and experience)
–I’m an analytical chemist (person who designs/​makes laboratory equipment, including audio/​video)
–a certified veterinary technologist (veterinary nurse practictioner– up on what’s contaminated/​not contaminated, etc.)
Soo…much for that.
Talked to the neighbor, found D & S– are happy campers.
Wonderful business– would use again, if they didn’t do such a good job the first time such that it’s not required! ;)

Quoted $ 89 over the phone to clear my backed up sewer line. Dug up my line in the middle of my front yard and broke the clay pipe, he did this without consulting with me first (I was at home), he did not ask if there was an existing clean-​out, he did not ask me if I had a crawl space or basement to find it, he simply got out his shovel and started digging. When he finished digging and breaking the line, he cleaned the blockage and then told me my line was broken and that it would need to be repaired for an extra $ 436 (total $ 525). This was on a Friday, he told me he would be back on Monday or Tuesday to install the repair and new clean-​out. He didn’t have anything to cover the hole he dug and suggested I find something, all I had was a 2×4 to at least mark it so no one would fall in and break their leg. He did not show up the whole week until I went to his house (his business is run out of his house, no office or shop) the next Friday to make sure he showed up after my bath tub began filling up around my ankles again because of the leaves falling in the hole. He said he was planning on coming that day but if I had not been there, he would not have been able to turn the electrical outlet on outside to use his machine to clear the new blockage, he said he didn’t know it was blocked again. Not the brightest bulb in the drawer, if not dishonest as well.