I hired Jim to build a home office for me. After listening to my needs and budget he provided me with what i considered to be a reasonable estimate and time frame. Jim also had a few ideas to save money and enhance the project. Jim’s work ethic and attention to even the smallest details is amazing! A few weeks later I was sitting in my new office… completely wired with three work stations — the craftsmanship surpassed my expectations and it was all accomplished under the original estimate. I recommend him highly. I will be using him again. Good work Jim!
Jodie G.
Classificação do local: 1 Washington, DC
We hired Jim Brines upon recommendation to install a storage area underneath a set of stairs. Under the terms of our contract, Jim was to cut a hole for the door, install a door, and paint the door. Unfortunately, we had to have him come back 3 times to try to fix the door. When we hired Jim, we were lead to believe would be a simple project. However, in the end, we were left with a door for the storage area that is not cut properly, not painted as he promised, and looks shoddy. During the first installation of the door, Jim used recycled materials from his shop, rather than purchasing new materials as he promised he would. The door was badly warped, and cut unevenly. He also did not paint the door as he indicated he would both verbally and on the estimate sheet. Jim told us to give the door a week to see if it would somehow straighten itself out. When it didn’t, we sent him several emails until he finally admitted he too was displeased with the quality of his work and agreed to replace the door with stronger wood that«would not warp.“When he replaced the door, he was also supposed to install a special magnet to keep the door closed. He ended up forgetting it and promised he would send it in the mail for my husband to install. After several more emails, we got our magnet. The door began warping again so badly that we could not even open it.(and no it was not in a damp area like a basement). Jim said he would come remove the door and replace it. It took several emails to him to commit to a date. When he took the door we were left with a big gaping hole under our stairs and he said it would only take a week. I had to send countless emails and place calls to find out the status of our project, and each time I was either met with a rude response or given a different excuse, which all conflicted with each other and made no sense. When he FINALLY came to reinstall the door, he simply had brought back the original door he had removed a month ago!!! And when we asked him point blank about it, he told us that we could take it up with small claims court since he already had out money. Given his rudeness, inability to complete a project as promised, inability to meet deadline, and the end result of our product, I would never use him and would advise others not to as well.