Pearle Vision

Customer service is not dead! Thank you to Sonny, for taking care of a patient of mine. I sent him to you hoping for someone to help him and without a second thought, you offered your time and patience. It was very much appreciated. Thank you!

This store is great. I wear 50-​year-​old browline frames and trust them to this place. Other chains put lenses in your frames in an hour but if you need a second pair lensed, definitely go here and save a lot of money. Nice staff, and the store often gets your glasses done a couple of days faster than a week.

The process of getting a new pair of glasses has been quite arduous for me. About a year ago I began my search for the perfect set of frames. I am very picky and had a specific idea of what I wanted and so I spent many hours visiting various optometrists in both my hometown of State College and in Philly but just couldn’t find what I was looking for.
Eventually I grew frustrated of searching and made an appointment at this Pearle Vision because they were covered by my insurance plan (Highmark.) I was relieved when I showed up for my appointment and found a large parking lot in front of the store. As I entered the small building I immediately saw a number of very attractive frames. I showed up about 15 minutes early and only had to wait about 5 minutes before the doctor saw me. He was very friendly, polite, and quick. Within 15 minutes I was done with my exam and he wrote me out a new prescription.
I was then assigned a clerk who would help me find the frames I wanted. She was very nice and gave me some time to glance through their large selection. She then began to point out frames I might like and was very complementary and straight forward. One pair she thought was particularly flattering and so a second clerk came to see. She was also extremely complementary and asked if she could help me, too. I felt like I was there with my best girlfriends picking out the perfect pair. We all did a lot of laughing and I almost felt like a visiting movie star or something.
In the end I found a perfect set of frames for a reasonable price. I was extremely satisfied with my overall experience. I kind of just want to go hang out there! I would definitely 100% recommend this place to anyone!