Jim Murray’s Chimney Services

Jim installed a chimney liner in my home over 5 yrs ago. He had the best price and the liner is in place and doing well. I was looking for information on another property and Jim was very helpful in explaining what i may need and the costs that i may incur.

I called Jim Murray’s Chimney Service after receiving what I considered to be an outrageous quote from another chimney specialist. The job was pretty substantial… complete repointing, re-​setting some missing bricks, unclogging and lining the chimney of my 100 year old house with a stainless steel liner. Jim’s quote came in a roughly half, and detailed the same work that the other quote had proposed.
The first thing you’re impressed with is Jim’s message on his answering system. He states that he checks messages every hour on the hour, and does actually CALL PEOPLE BACK. He did indeed call back promptly, and was out at my house within two days for the estimate.
Being a sizable job, I inquired about the likelihood of additional costs coming into play after the job had begun, in conceivably finding additional problems once the chimney was opened up. Jim reassured me that his quote was firm, regardless of what else that may be found. I’ve had this issue with other contractors before, so I really wanted to inquire about this matter. They do not have x-​ray eyes after all.
Jim and his crew came to my house when they said that they would come, completed the job two days earlier than originally estimated, and did a stellar job.
I don’t normally review contractors’ services, as I usually find plenty of fault… not calling back, not showing up, not adhering to the schedule… NONE of these were an issue with this company. I’m a total fan. I HIGHLY recommend this company.