Walmart

I’m pretty sure everyone comes here to read stories about walmart.
I bought something here but no longer need it so I went to return it. The customer service is non existent in walmart. Of course, when i decided to go to walmart to purchase what i need, i already know there will be no help but i didn’t expect myself to go return it. There was about 2 or 3 customer’s ahead of me and one staff working at the counter. The staff, very rude, refusing to help, extraordinarily slow-​paced. Took her probably 10 minutes per person to return an item. So, I literally stood there for 20 – 30 minutes waiting. To top that off, the old lady in front of me refused to move up and the gentlemen behind me kept screaming, «ARE YALL GONNA MOVE UP?! IF YALL NOT MOVING UP, IMA CUT YALL OFF.». Here I am in the middle of these two trying hard not to crack a smile because this is just too amusing! Finally, the lady decided to move up and no one got cut or hurt.
To get items cheaper by a couple cents, to me, not worth it. So I’ve learned my lesson and will try very hard not to step into another walmart for a very long time.

Went there for a simple oil change and tire rotation. Arrived at 8:30 and was told about a hour wait. Didn’t get out of there until almost 12:00. Ridiculous. Terrible place will NEVER go back there again. I would give it a negative star but that’s not an option on this site.

I asked three different people for help to find an item, and non of them were ANY help, plus they were extremely rude and acted like I was such a bother. Will not shop here again.

This is for the automotive dept.
I came in for an oil change and was happy with the service i recieved from the people here. The guy named Daniel was really nice in explaining how to check the oil and the other fluids too. Thanks dude! I appreciate it! Will continue coming here.

Thank you to Daniel and John in Automotive. Took the time to show me what I needed to repair a frayed wire my car!!! Saving me at least 50 in parts. Not counting what labor would have been!

People always tell me how much they hate Walmart and I never cared much for it… Why? Because I just go there to get what I need and run out. Jk I don’t run out but I do try to leave the store as fast as possible… During my recent visit to get a bike for my brother, I had ask for customer service MULTIPLE TIMES to get the bike, yet no one came. Finally, a worker from the tires section came and helped. but LITERALLY, NO ONE WANTED TO COME.
WORST CUSTOMER SERVICE YET. just go to Target from now on

This is for the optometrist David Wong and his assistant with the pretty green eyes at the Vision Center. Seriously the best eye exam I’ve had. David was incredibly personable and his assistant was very sweet. Thank you guys!!!

Do not get your oil changed here they stripped my Oil pan and they’re not claiming no responsibility for it very sad i’ve always got my cars oil changed there so obviously they’re the ones that stripped it Will never go back there again I will now do it myself

I do not understand how this place hasn’t gone out of business. The online ship to store is a complete joke. This is my second time trying to pick up my order and after waiting 45 minutes the first time for the line of 3 people not to move, I figured I would come back and try again. Same situation, except for I’m the only one in line. I understand it’s the holidays and things move a little slower. But I see all these «workers» standing around doing absolutely nothing and it’s frustrating to have to deal with such incompetent people. I will never shop here again.

for the last 3 – 4 years I used to go to this place for oil change and shopping while my car gets maintenance, I was always happy however the last two times my experience was very unpleasant, looks like the people who work in the oil and tire departments work for free. they ignore you, keep you waiting and tell you that an oil change is going to take 2 hrs even though there are only 1 car ahead of you. Never going back to this location again.

Wow! This place is horrible! Lack of the most basic customer service! It’s like brainless zombies work here!

The only reason I ever step foot in the unorganized, smelly, low class disaster is to get my oil changed. (Which if someone can refer me to a well established place that’s rather cheap, that would be wonderful.) The first time I came, I don’t remember much because I honestly try and forget bad experiences that happen. However I do remember it being almost impossible to even get help at the automotive section. It took me like 10 minutes to find someone to tell them I ever need help. And then when I was helped the individual was clueless, dumb and more on the rude side.
The second time, today, there was about two cars ahead of me and one was just getting a new battery. I was told my oil change was supposed to take 2 hours. 2 hours?!! You’re joking. That’s ridiculous. When I came back about an hour and a a half later, I found someone in the camping section to call over for assistance. I had to call over because no one was there to help me. It literally took 15 minutes, and no one even responded to the call. The only reason I got helped was because a manager was walking inside and saw me standing there impatiently waiting just to pay!
Worst. Customer. Service.

Walmart is the worst store ever customer service sucks auto dept sucks 2 hours for a 20 min oil change their employees have no skills no communication skills they look like feet in the headlights when you ask them a question store is dirty employees look dirty wish I could give a negative star

They don’t have much here. Always running low on stock. The place has enough staff to help you out if you have questions though. This store needs improvement with stock availability in cosmetics and food aisles. Gotta get rid of the bad junkie men hanging outside the store just staring at you while you’re walking up to the store. Kinda scary. Ijs bad for business. Still can’t deny semi good deals though.

Chris over at Tire Center very helpful, and changed my tire real quick along with windshield wipers, couldn’t be happier, Big thanks Chris!
Mike

I’ve read several of the one star reviews for this Wal*Mart, and I have to say: I agree with nearly every point. There are panhandlers in the parking lot with toothless speed smiles, there are troglodytic mouth breathers occupying the aisles in a manner that prohibits even the most svelte Wal*Shopper to pass by without getting mad dogged, the ²⁄₃₅ of the opened registers have long lines, and the lady in front of you has a zipper pouch full of coupons for items she didn’t actually purchase, requiring a manager that isn’t coming any time soon.
But it’s Wal*Mart, Cochese… For chrissakes, they satirized this company in Wall-​E as the cause and solution of a post-​apocalyptic uninhabitable Earth.
So rather than list how terrible this store is, I thought I’d highlight a few things I liked about my shopping experience here:
1. THE GARDEN SECTION: I love it! Since most folks don’t try to buy six packs of annual blooms and tomato plants with WIC, the department is virtually deserted. I enjoy the lower prices for most of the same stuff you’d find at a more expensive nursery.
2. OZARK TRAIL 150 LUMEN HEADLAMPS: these headlamps in the fishing section are great. They come with batteries and are stupid-​bright. 150 lumens is enough to blind a home invader at night (maybe that’s why they’re hard to find here?) and at $ 12, they’re a steal.
3. RED TAGS: I found some automotive stuff for … Seriously… $ 0.01!!! That’s cheap enough to purchase for the express purpose of littering it in the parking lot. Other red tags aren’t always as good ($ 4.00 instead of $ 4.25??? Go home Wal*Mart pricing, you’re drunk!) but I can’t help but look for them. I mean, you never know when you’re going to need a Jeff Gordon light switch cover plate, right?
4. PEOPLE WATCHING: while certainly not as good as the Rancho Cucamonga store, there is plenty of Wal*Talent here. These are generally the same folks blocking the aisles obliviously, but it’s all about choosing your attitude in life. Today, I saw a woman with white hair and black roots wearing low cut jeans, JC Penny granny panties, and a Maui & Sons t-​shirt. Epic Throwback.
5. POLICE RESPONSES: if you liked the TV show Cops, you’ll love the Upland Wal*Mart.
So there you have it! Enjoy life people, cause it’s too short. Eat Wal*Foods, and it will be even shorter. Great Value rocks.

Shittiest store I’ve ever been to. Being stupid is a requirement to work here.
Went in to buy a bottle of rum and waited literally 30 minutes for an employee with the key to the liqour cabinet. They called him/​her 3 times over the speakers and never appeared. An employee walked by and I asked where I could find the manager. She just walked me through the store to customer care (which should be renamed to we dont give a shit) and acted like I never asked for the manager. Another dumb employee showed up (the one with the key) and after explaining my situation she said «but nobody called me»…No apology or anything. What a fucking asshole!

Enjoy being constantly disconnected or being placed on hold for nearly 20 minutes to be disconnected or having the store hang up on you when asking for the manager? Well then, this is your place!

The store is truly slow, considering Christmas is a week away. Every single employee is complaining. Why are you complaining? You have a job. Be grateful. I’m absolutely disgusted with these people!
The store itself is clean and in order which is always pleasant. Kudos to those who value their positions.

As much as I enjoy low prices, it’s such a nuisance trying to find help. And when you do, the employees and managers take an extremely long time to get to you.
I only come if I am in a hurry or for alcohol beverages when I have a get together.
Still, there’s only a few checkout stands open with extremely long lines.
And when trying to find someone to unlock the case for alcohol, I wait around 20 minutes just trying to find help.