Power Ride Outlet

Drove 1.5 hours to the warehouse since they never answer Facebook messages phones or emails only for them to ask me to try and come back tomorrow since it was too dark for the workers to tag te new shipments. What a bummer.

I drove up there from san diego to get this quad. I bought two of them. they told me to be there by 2:00 I arrived at 1:30 and they were not ready for me. I had to wait up to 3:45 to get out of there. while I was there they seemed to have a few issues going on but then seemed to have finished building them and did a road test. everything seemed ok. I did notice when I did the hand brake on one of the quads that there was no light that came on, I just figured that that side didn’t make the light go on and did not question since I was paying them to put it together and road test the quads. then, even though I had to wait for hours after arriving, I was very excited to get these babies home. the next day, I started checking their work and making sure bolts were tight and everything was good to go. I noticed right off the bat when I really started taking a close look that the hand brake cable was actually broken inside the handle, then it dawned on me that is why it didn’t work for the brake light, secondly I noticed that one of the brackets for your feet was completely busted from the frame on one of the bikes. the welds were completely busted and so I was getting more and more upset by the moment. i realized that when i sat on the bike the day before i never stepped on the the nerf bar area, only the the foot pegs, so there was no way of knowing it was busted unless i was looking for it. also, I had filled these quads up with 91 gas, haven’t even been able to ride yet and suddenly discovering more and more problems. then the big one hit, on both quads they had put on washers as a band-​aid to cover up that the bearings had a missing spacer and kept it just a little loose so the tires could spin. Well, the actually locked up on me and i about busted my *** on the ground because of their inexperience with their product. they had hours to put these together and still didn’t do it right. they had me fooled, and sent me off on my way with bikes that could potentially kill someone at a fast speed. Don’t buy their quads. Stay away from power ride outlet. so after driving 2.5 hours away i had to drive back up there, waste a days pay and pay for the gas to drive up there to return the quads, only to arrive there with their additude being that i test drove it and it was to my satisfaction when i left, and that i will have a 15 percent restock fee. The manager didn’t even want to hear about why i brought them back and was very rude to me only because i showed him that i was very upset with this purchase. Nonetheless, i had to beg him for my money back in full. I did retrieve my money back, but there was no offer to compensate for my waste of time and money for bikes that were sold to me that were an accident waiting to happen.