Palomares Escrow

the best escrow company around. The service they provide my customers is off the charts. If you are looking for a reputable company that can service your needs they are the place to go to.

This place really is a disaster. I was they buyer and the seller picked them. I got calls from their office thinking I was the buying agent multiple times and never received documents they said they mailed to me on several occasions. They did mail them, but to my agents address (not appropriate). On top of that, they had the person doing the signing bring me a CD with the HOA documents to closing and I had to sign off on them without being able to read them. I live in 2015 and have an apple air without a CD reader (this is also why Netflix doesn’t mail DVDs anymore) How about a Dropbox link or something?
We got through the close and they didn’t do their job with the HOA. They were supposed to send documents showing that I was the new owner. I emailed them with specific instruction to email the HOA and cc me so I knew it happened. I got the docs, but they didn’t include the HOA on the email. WTF? I will refuse to use them in the future. They don’t have docusign and are incapable of following the simplest instructions. Use anyone else and have a better experience.
The best part was they sent me a postcard after the transaction asking how the service was. NO way! All zero stars. Is anyone actually reading those or do they go straight into the paper heap they use to organize stuff???

I am very pleased to work with Palomares Escrow Rick goes out of his way to help and has years of experience in the escrow business. He just help me solve a problem escrow that another competitor just could not or would not work on. These guys are the best .
Marco Garcia

THEE WORST Escrow company I’ve EVER worked with… Kari made a mistake on the TAX pro-​rations on the final HUD… AFTER close of escrow MY CLIENT had to come out of pocket $ 2400 EXTRA dollars to pay taxes. (Remember this is AFTER close of escrow))… Once closed and the ordeal is done, the escrow takes 2 business days to prepare and send closing statements (Commission Check). THEN, they misplaced the checks and send them SNAIL MAIL, when we SPECIFICALLY requested they send them OVERNIGHT. (I got charged $ 15 for the overnight fee, when they didn’t even get overnight-​ed)… I am the REALTOR who did my job THE RIGHT WAY, brought THEM the business, and I GET SCREWED!!! WTF!