Brunswick Zone Upland Bowl

My family and I frequent this bowling alley at least once a month. And the great customer service keeps us coming back!
Most bowling alleys have a stinky smell the minute you walk in but not this one, it’s very well kept and the bathrooms are also always clean too.
If your familiar with bowling then you know the quality of some of the wood lanes is sub par possibly not polished or warped making you not score your best, but here they lanes are“A” quality. They also keep their balls in pristine condition and they always have the size of bowling balls we need .
The snack bar is yummy delicious and quick. Don’t even get me started on the drink bar! A full bar!!!
They have an arcade too with dance dance revolution I mean come on.
But the coupe de grace is the fact that they now allow you to open a tab so u can bowl eat and drink till you drop and then close out just like a bar.
As long as this place keeps the friendly employees that they have we’ll keep coming back for years

I’m dissatisfied with Brunswick with my last two visits, went on a Tuesday night the week of New Years, got there around 9:35PM they told us to wait 15 mins for a lane, when half of the bowling alley was empty (I understand, they close at 11PM so they’d rather just use half of the alley, since it would be easier when closing) but bar was already closed, so was the snack bar, and the token machine for the arcade was broken so we had nothing to do to kill time. We finally get called at 10:10PM to the desk to get our shoes, that only leaves us with less than 50 minutes to bowl. We start bowling at 10:45PM the lane stops working, we tell the front desk they don’t fix it til 10:55PM. It was just a horrible day to bowl.
Went back on Saturday, way earlier the tokens were working, the bar was open and the snack bar. My boyfriend decided to buy two cookies from the snack bar, they told him it would take 30 minutes because they freshly bake them, you can’t say no to that. So we played our first game with a few of our friends, that took like 35 minutes. My boyfriend asked if his cookies were ready they said they would take them to him that they were still in the oven. We went to grab something from our car we see one of the cookies sitting on top of the oven already baked. We didn’t say anything 50 minutes had gone by since we ordered them, the oven had been going off for the past 10 minutes and still no cookies and we were almost done with our second game. At exactly one hour later the cookies are ready. Can you believe it, ONE hour for two cookies. The cookies were delicious, but not worth the wait. My boyfriend went up to the front desk and asked to speak with a manager, they said they were all on break whether it was true or not, I’ve never been so dissatisfied with this place.

We decided to go bowling on New Years Eve and called the bowling alley to see if they had specials. The first person we spoke to said yes and told us about the special, we said we would call back. When we called back, the person did not know anything about the special but said they had regular rates and would honor our coupon. We got to the bowling alley and inquired about the special and the first guy said yes and you can use your coupon. When we got up to the cashier she said the special is not available. Yikes! this place needs to train their employees so they are able to give consistent answers. The service is so poor! I will not return and will be looking out for a better place!

Bowled until my fingers broke. And the kids loved the arcade.

The owner was so rude. He closed 30 minutes early and looked drunk. The restroom was so filthy and so disgusting! You’d think with all the staff he had that day they’d clean up a little but instead they stood behind the counter all night laughing and talking. I don’t think I will ever come back here.

Great place to bowl good prices and good food too, which is funny to say about a bowling alley but its true. Booked a birthday party at this location and could not have had a better experience. Isabelle the party coordinator was awesome at making sure we were taken care of the whole time we were there, she made sure that we had plenty of food and drinks and that all accommodations were handled. Would definitely book another party or event at brunswick bowl again. Really good experience and would recommend to everyone.

Awesome experience. I really don’t like bowling, but my kids do. Their customer service made this experience a memorable one. From the cashier, the kitchen, to the young man walking around assisting customers. I definitely will be back.

Had so much fun during the corporate event. Not sure about the pricing for group bookings but we got 4 lanes for almost 2 hours plus delicious food. Their chicken was to die for.

Clean. Friendly. And kid fest 2015 was VERY well planned & executed– staff was Fantastic! They had an activity room and the girl in charge there was Awesome! Thank you Upland Brunswick Zone for a great event! Oh– $ 1 dogs & drinks rocked also! Thank you snack bar guy!

Occasionally I get the urge to bowl a few frames. I drive by this place often and have read great reviews. Everyone there is very knowledgable friendly and extremely helpful.
We got there and the place was full. But they have a really nice lounge area with a pool table a big screen tv and some comfy seating.
I will being coming back soon maybe even join a league.

the food was horrible. over priced & over cooked. a BURGER is $ 10.00 just terrible. customer service was terrible when i took back my over cooked, dried up fried pickles. it was on a Tuesday night when i went. great bowling. but don’t get the food

I had a great time with my siblings yesterday bowling and having beers though our lane was giving out free spares and it took a long time before they did anything .The people working there seemed bored not to mention the one girl with a manager complex she made me throw out my drink from in and out The place is ok But the company at least was great.

We got great service for the front desk employee Kate and the fact she was attentive and got us lanes was great and very nice. Overall experience was great but the surrounding crowd was kind of not what I expected and alot of people going in your lanes and employees were under staff and not cleaning anything up. In conclusion 4 star is great for what they ha e here but wish they had better cleaning and more employees.

It wasn’t as crowded as I expected it to be on a Saturday evening which was a good thing. We got a lane right away. There were no bowling balls available though except the 6 lbs balls for little kids which was okay I suppose since it was just me and my two kids. The bowling balls were grimey and gross though. The whole place was filthy. I felt like I needed to sanitize our hands every few minutes so I didn’t order any food. We used the restrooms, because we had to. They were disgusting. The trash was overflowing and there was no toilet paper. Made no sense since the place wasn’t full of people. We left before our time was up and won’t be returning. Way too gross BARF!!!

Good deals on bowling for the family. It does smell like feet sometimes. The balls are spread out so you do have to find the one you want.

Unilocal’s 365 Review Challenge 2014 #201 — #365
What’s there to do besides hitting the club or bar?
BOWLING!
Me and my friend’s love to go bowling once in a while and we always go to this location because it’s close to my friend’s house in Upland. I never had a problem with the service and even though the bowling alley is a bit old, it still did its job. My friend had free games but we had to pay for the shoes which wasn’t too bad.
Towards back of the bowling alley is an arcade, bar/​lounge, and lockers to store your stuff. Haven’t tried cosmic bowling yet, the staff says it’s no different than bowling with the lights on. Mostly neon colors and black lights are on around the alley.
Parking is a breeze and it’s located right next to Von’s and Chase bank. Usually I prefer the Rancho bowling alley because it’s closer to my house. They are all no different and service is mainly average.

Great network meeting this morning Upland Chamber. Thank you Brunswick Bowling for your sponsorship.
Make sure you have a successful day!

OK i wasn’t going to write this but i think that when a situation like the one that i experienced at this establishment happens people should speak up and encourage other people not to support businesses like this one. this establishment was very rude to a group of Asians, African Americans and my party which we are Hispanics who where placed together on one side while on the other side there where a lot of white people. We where denied drinks because according to the cashier the snack bar was closed but yet the white people could continue buying whatever they wanted not only that the man at the snack bar was very rude to us. The African American gentlemen was denied service also as well as the Asians. i haven’t been back since that situation and i hope that it has changed since then.