Arbor Park Apartments

I lived at Arbor Park apartments for 4 ½ years. I wouldn’t recommend it if you have young children. I don’t recall seeing it on the lease, but this is a sober living complex. Also, be aware that they allow a certain amount of section 8 renters. While I was living here I encountered a few unpleasant occurrences. I was followed to my front door by a sketchy looking guy who would hang out in the parking lot, for a while there I was very nervous, especially when I worked late. Another time, there was a shooting right on the property, we were never informed of what happened, and the local paper never said anything except that the man was shot (I heard the gunshot from my bedroom window.) One night at about 11:30pm, I heard screaming outside my bedroom window, I looked out to see the Upland police with shotguns aimed at my neighbor’s apartment. Luckily my lease was up a couple of months later and I moved. The second star is because while it was old, the apartment itself was nice, with large rooms. I wouldn’t feel at home until I was ‘inside’ the apartment. I never used the pool because there were always teenagers hanging out there. I never used the laundry room because it was filthy. I used the gym once, but didn’t feel comfortable when some guys came in and just sat on the equipment. I always seemed to have the noisiest neighbors upstairs too. I only complained once and it’s because the upstairs neighbor would allow her grown kids to hang out and smoke by her front door, while they threw their cigarette butts on the dried up grass by my front door. I never had problems with anyone in the office. I wish I could’ve given this place more stars but I often felt very uncomfortable just walking to my front door, there were often some sketchy people just hanging out that gave me an uneasy feeling. This place could be a lot nicer if they had security, but then they would probably have to raise the rent.

The girls in the office are worthless the apartment manager Collete doesn’t know how to run the place my 7 year old brother could run it better. Parking is a nightmare and anytime you call them for anything they give you the run around worthless worthless worthless

The place is horrible. I could be nice if the gates actually closed and they didn’t allow just anyone to walk in. Also, the gardeners come in twice a week and don’t do anything. They sit around and have lunch for 3 hrs make some noise then leave at 3pm. It looks the same as it did at the beginning, not to mention they leave mini alcohol bottles for you to pick up after they are done.
What makes this place horrible is the people in the office. They do not care about what problems you are having. We had water damage in our apartment on 5 different occasions. They didn’t do anything but call people out to rip up our carpet and turn on a fan. That’s it. The. At the end of your lease you get to pay for all the water damage the you did not make. It’s just great.
I would never recombined anyone to these apartments. The reason it was two stars for me is because the apartments was okay. The layout was okay. But do not be fooled. This place is horrible.

Don’t know why there’s so many negative comments. I love the girls in the office, they’re very professional and helpful. Every time I needed anything fixed the girls made sure the maintenance team took care of it. I don’t like to throw my business out there, but there was a time where I lost my job, and I was unable to pay within the grace period, Collette worked with my BF and I until we were able to get back on track. She never made us feel like we’re low life’s cause we’re struggling, she understood our situation and worked with us. I am glad I chose this place to live, I have been here for three years and I plan to stay as long as I can. Thanks, ladies.

ARBOR PARK APARTMENTS REVIEW
Absolutely horrible experience At this so called community. Extraordinarily disrespectful
Office staff.. The parking situation is an unbelievable nightmare. I had asked numerous times about getting assigned parking, general excuse was they would have to see about that or we Are looking into it. The maintenance staff. If that’s what you would call it. Purely inadequate. There are a couple very crucial things that people need to know about this place that the staff will not tell you. There is a «sober living» building of apartments their on the premises… Also they do not tell you that the AUM bill can be paid online on the billing company’s website.
Also be very watchful of the aum billing as well. It is a pure joke. It is not a safe place to reside.
Another issue is the gardeners starting the lawn mowers and leaf blowers and 7 in the morning. I have had countless arguments with the landscaping company and the office staff regarding that issue. They still won’t do anything about it.
They also like to raise the rent every six months as well. The complex is not worth what they are asking every month. I’m in a much nicer kept place and very well ran. I truly regret living at arbor park.
A pure clusterfuck … The funny thing is I had legal right to abandon the place without them knowing
DO NOT LIVE HERE !!!

I am currently finishing up my year lease here. It was decent, until summer came. Kids live at the pool and families from across the street swim in our complex, daily. I see them crossing the street in their baithing suits. They scream and fill the pool and jacuzzi, jumping. Making you not want to be around it. Theyre in there until like after ten pm., Laundry rooms are terrible, you never know which washer and dryer is broken. People use five of the six washers at a time, leaving you to wash at either 5 am or 11 at night. There’s a bunch of kids constantly skateboarding and riding scooters in the middle of the PARKING LOT and next to cars. And even on the street by the gate blocking sidewalks. The ladies in the office don’t know anything, there’s four and you never see any unless you go in their office. Nothing gets fixed, correctly. Theyll send the guys to your apt, but they dont know how to fix anything, they just mess with it and leave. Theres NO assigned parking, so thats hell after 5 pm and everyones family parks like they live here. They give you a sticker for your car so you can park in the back and they make you pay for the gate clicker, but you never get a parking and most cars dont have the stupid sticker. The security gates are pointless, people stick rocks in the gate holes so they stay open, so everyone gets inside. The only good thing about this place, WAS the rent. But, that’s going up now and its not worth it.

This place was very nice when I moved in a little over a year ago. I believe they are more about filling the vacant places then really screening their tenants.
The «security» gates are constantly broken by the tenants b/​c they are too lazy and cheap to get a key. Most don’t pay for the gate opener so people just let anyone in. Pretty much all the gates are broken. Tenants always «jimmy» the locks so they don’t close. I’ve complained to management, nothing gets done. The maintenance worker has been to my apt 6 different times to fix the same problem. I’ve finally given up.
The place has a lot of trash and shopping carts around the complex. There are always transients sifting through the trash bins. Once when I filed a complaint against my neighbors who seem to want to have parties at 2 in the morning, I was told «no one else has complained.» So needless to say, that was never resolved.
Lastly, they have some type of agreement where they rent to recovering addicts and ex-​cons. They don’t bother to tell their other tenants so those of us with small kids and single moms can now sleep better at night.
My suggestion, there are much better places that charge equal or less and who actually care about their tenants. Glad I’ve given my 30-​day notice. It’s been a year from hell!

This place SUCKS. Kids screaming in the pool all day, the poo/​jacuzzi is almost always half full cuz of them, kids skateboarding all day long with absolutely no regard to vehicles driving in the lots; lawn mowers, hedge trimmers, leaf blowers are going off all day everyday starting at 7am; ants must live in the walls cuz they’re always in my apartment no matter how clean I keep my kitchen.
I have spoken with the office about all of these complains and they don’t do anything about it. I actually think they sent the gardener to work on the planters around up on purpose because he hung around for over 2 hours working in the same small area. He also left the leaf blower on the whole time even though he wasn’t using it!
The people in the office are two-​faced. They’re super nice to you to get you in but after you sign the lease they don’t care about anything but rent.
The rents cheap, and the walls are pretty thick so no noise really escapes which are both nice but not enough to outweigh the other bs that goes on here.
It’s not the worst but I’m sure you can do better than this place. Keep looking! Lots of places around here… If I knew the area better before I moved I prolly would have found a way better place, I see them all over and around here.

One of the rudest front desk people I’ve ever dealt with. If something breaks, you’re on your own. They just want your $ and don’t care about you as a person. I actually broke my lease because I couldn’t handle it one more day.

Do not move here. The maintenance staff is clueless as is the office staff. We complained many times about lights and outlets not working. We were told it was just a bulb and the outlets were «virgin». It wasn’t the bulb, it was the fixture and connections but two months later and multiple maintenance men; it was fixed. The «virgin» outlets just were stuck and one outlet was stuck so badly that a plug is stuck in the outlet now. On move in day, we couldn’t get our door open. Yep, our door was jammed shut. I like how they claim they have new carpet but that is a lie. Our carpet was stained, when we moved in. PARKING IS THE WORST. Stupid system that involves a sticker on residents cars with residents parking where ever they wish. That also means there friends and family members apparently can park where ever they wish also. What I understand is that there is «security» tagging these cars for towing but I never see any form of security. You have to drive in and out of the three different parking lots to find a spot. You are lucky if the gate works too. Whomever designed this place and the parking system is an absolute moron. Once again, DO NOT MOVE HERE.

I have many fond memories of this place because I lived here with my best friend and we had a lot of fun living together, but viewing the actual apartment complex in an objective manner, I have to say, this wasn’t a great place to live. Our dishwasher was broken the entire time we lived there and even though we frequently let them know it wasn’t working, it never got fixed. Our air conditioner was also broken for several months and never got fixed, which really sucked in the 100 degree Upland summers. The wall sockets and other nooks and crannies were full of piss ants, which are impossible to get rid of. The neighbors were trashy and unfriendly. The pool was always full of dirty, screaming children. They don’t recycle here, so if you want to be a responsible person and recycle you have to go to a recycling center or put your recyclables in someone else’s recycling dumpster (which is probably illegal, but not providing recycling bins should be illegal too) (I recommend the recycling bins at any of the Claremont Colleges, great for easy dumping). The people running the front desk were clueless about everything. Also, when we moved in they advertised daily fresh-​baked cookies in the rental office, free for residents, but there were hardly ever cookies. I could go on and on, but here’s the bottom line: this is not a good place to live. It’s not the worst, but you can do better.