Multi Chevrolet

They were so easy and nice to deal with.
I like the fact they were honest and upfront and no bs.
I would definitely buy another car from them.
Just a great group of people over there.
Nick my salesperson was not pushy at all which made things so easy.

Good service and took the time to explain everything that was wrong and what needed to be done
thanks

Been coming here for years. Get all my car from here. They are not pushy and they are professional and polite

I enjoyed the service given to me while I purchased my 2015 Chevy Trax. The staff was friendly and it made purchasing a car fun!

While I don’t anticipate buying anything at this dealership I do have to give them credit in that they were not pushy and they actually did what told me they were going to do and/​or what I asked them to do.
I asked for an out the door price quote via email on a particular vehicle and it was sent to me within an hour and a half no problem. It was unlike other dealerships that I’ve dealt with recently who told me that they either won’t quote a price via email, will quote a price but it won’t be their best price since that’s only reserved for people who come into their dealership or they lie by saying that they’ll send you something and then never do it.
No, here it was in under an hour and a half, perfect.
I had some questions about that vehicle so I followed up with a phone call & a few emails to a different person who walked me through things because quite honestly I was very suspicious due to the low miles/​higher age of the vehicle but again, no pressure or pushing one way or the other. Just their version of the car with a no pressure invite to come see & test drive it if I wanted.
Eventually he asked me if I was interested in another vehicle in their inventory and after discussing that one I chose to pass as the price seemed a little high/​he was far less flexible on the second car versus the first one where I could have had that one for a great deal versus its KBB price.
As of now I don’t see a match between myself and Multi Chevrolet’s current inventory but I appreciate the low pressure approach along with actually listening to what I want and how I wanted it. Not bad at all.

I HATE to write a bad review but I have to in this case. The salesman, Joe, was great. Sadly, that is where it stopped. The car I purchased (2010 Mazda 3) was advertised on-​line with equipment it did not have (an honest mistake). Shame on me for trusting the listing because after I paid for the car and picked it up I found the errors. No heated seats (as listed). No dual climate control (as listed) No power seats — again, as listed. When I picked up the car and found these errors the question was asked if this was a deal breaker. Really, did they even need to ask? Fast forward to today… the biggest issue was the heated seats, a must-​have for my purchase. They agreed to install the heated seats. My ONLY request was that it be a full factory install (I put this in writing). I wanted to protect the resale value. I was willing to walk away if they said no but they said yes. A week later I had heated seats but not factory controls — a cheap aftermarket toggle control mounted on the base of the seat. I am in the process of getting this car returned in an equitable way (they are not responding to my emails). As I work through this process I thought it wise to share my story. Standing behind your word should mean something in business. Goods in exchange for cash should have trust at the center of the deal. This dealer failed in this regard and you should consider other, more highly rated dealers before you choose to work with Multi. Again, Joe, the salesman — a great guy. His good efforts were not supported by the company that he works for. I hate writing this kind of stuff — wish I was writing a review of praise! Feel free to contact me for details.
Gus ~

I purchased my Tahoe in florida and while visiting family in nj I started to experience problems with my truck. My truck being 5 days old was acting up so I first took it to multi Chevrolet in Union and because my truck was not bought from their location I was not assisted (even with my extended warranty and current warranty) instead the service advisor was rude and embarrassed me in front of the staff and customers present. I left and googled another Chevy location and ended up at Oasis Chevy on Rt 9. A huge thank you to the team at Oasis. A bigger thank you to Lindsay the service manager. Lindsay you assisted myself and my husband with nothing but the utmost respect and professionalism. You listened to the issues we had and explained our options. Thank You! You were a life saver!!! In terms of the service department at Multi Chevy in Union you guys will never get my service. Who cares if I didn’t purchase my vehicle from you! At the end of the day you represent Chevy!!! You should treat all customers the same! The gentleman that took care of me I won’t say your name cause I won’t embarrass you like you did to me but you need to learn how to be a people person, listen to the issues people are coming in for before being a jerk cause a car was not purchased at your dealership.

Excellent service, everyone is helpful & the service dept. Really wirks hard to accommodate you. I got my car back in a timely manner. Just great!

Before going there to buy a new car with my sister, I spoke with their saleswoman via phone and was provided an exact price, down payment ($ 500), color and model for a car that they could obtain for us. We then went there, and were told that the car we wanted could be gotten within a few days, so we filled out forms on a Friday evening and gave a $ 500 cash deposit. From Friday evening until Monday afternoon, we were told that the approval process was still not finished — a big red flag since I know that an auto approval can be done in minutes, not days. Then late Monday afternoon we were told that we were approved, so waited for the car to arrive. On Tuesday early afternoon, we called to see when the car was coming, but at that point were told that that they could not locate the car that they originally offered to us. So I looked up the car on the internet, called them back, gave them the VIN number of the car and the phone number for the location of car — the response was «don’t speak to anyone». At that point we asked for our deposit back, which of course they had to give us a check, even though we paid in cash. I don’t know how this place sells any cars, between the Mickey Mouse approval process, and telling customers that cars can be gotten in days when in reality they have no idea where the actual car is.

Great experience! I knew exactly what I wanted when I got there, I told my Sales guy Ralph, this is what I want and this is how much I want to spend. Ralph and Luis in finance and Joe the sales manager were just great!!! They treated me like a friend and made my first dealership car buying experience much better than I expected it to be. Very satisfied with my brand new 2015 Chevrolet Trax!

From start to finish, they exceeded my expectations. Not only did Bino help me with the paperwork, the lounge was comfortable, the car was repaired in a timely manner, and they have wi-​if, donuts and coffee. Ladies room was immaculate, and overall a great experience. They even washed the car before I left. Highly recommend.

It was a smooth, easy process to get my car serviced. They actually had it finished earlier than quoted/​expected. I’m extremely satisfied.

Had 3 recalls done on my car and was in and out in less then 2 hours. Clean, comfortable waiting area with coffee and doughnuts. Didn’t try to sell me anything extra. Would recommend.

To update my previous review I was finally able to speak with the general manager of the dealership after three times of the vehicle being back in the shop and having the steering column replaced, new brakes and rotors put on, a new trunk carpet put in a new interior door light replaced, oil change, second key made and multipoint inspection completed I can say that we are happier with the vehicle. Just to add we were not charged for any of these repairs on what they considered a «certified car». I recommend if you go here to buy bring someone that knows something about cars to check it inside n out before you make a purchase.

I wanted to put a review of this dealership on Unilocal to let everyone know what kind of operation this is. During the purchase of a vehicle, the inexperienced salesman brought another salesman in, CHARLES, to assist with the paperwork and final pricing. I negotiated a bit with him on the price and we finally came to an agreement and SHOOK HANDS to finalize the deal. After taking the title from my trade-​in vehicle and coming back with the invoice for the vehicle I was purchasing, I notice that the price is $ 200 higher than we had agreed to. After calling him out on this, CHARLES LIES right to my face and denies that we had agreed to the lower price — even after we shook hands not 20 minutes earlier. I had a family member with me who also witnessed the whole thing.
I did wind up purchasing the vehicle as it was in excellent condition with extremely low miles, but I could not believe how much of a shadeball CHARLES was, lowest of the low. I guess that’s why you are a car salesman, CHARLES. Where I come from when you shake hands the deal is sealed, but I guess this place doesn’t play by those rules. Pretty SHADY if you ask me. I also had a piece of plastic that was part of the roof rack fly off the car on the GSP as I was driving home from the dealership — maybe prep the cars a little better before they are purchased and driven off the lot. After a few months of owning the vehicle, I haven’t had any issues, but I will not be giving Multi Chevrolet my business ever again. I would suggest everyone take their business elsewhere.

Brought my CPO 2013 Chevy Traverse in to this dealership for service. I did not buy my car from them but they are supposed to honor any GM warrantee. When I called to set the appointment, the earliest appointment I could get was 1 week away — for a simple oil change? The service department at this dealership operates like dealerships did 25 years ago. The staff is rude, not properly trained in proper customer service and have no respect for a customer’s time. I waited 15 minutes to see a customer service intake person AFTER I brought my car in (at the exact appointment time) and then another hour and a half to get my oil changed! I will not be coming back to this dealer again.

Excellent dealership and a pleasure dealing with Deligne. They worked with me over the phone to expedite the process once I did get to the dealership.

I recently had an oil change and inspection for 2 recalls on my 2014 Chevy Cruz. Bino in the service dept. was very professional. I came in the day before the service and requested a loaner car from him which he was able to give me the next day. The only thing wrong was the half hour to wait to see the service person. Even though the waiting room was nice I felt that was to long to wait,

I bought my car at Multi (which was a very good experience) and now go there for services. I usually deal with Bino At the service center, who is very nice and does not recommend you getting other things done for your car when you bring it in for service. The service is a bit slow but the waiting area is very comfortable and, with free wifi, donuts and a tv, the time passes by quickly. Overalls I do recommend this place greatly, but make sure you are not in a rush.

I love Multi. The salesman, Andres Sanchez who sold me my car did not push me and let me take my time deciding what I wanted. When I decided on a 2013 Malibu in Light Blue a color they did not have in stock Andres went work finding me my car after 4 aborted attempts the finally found one In Massachusetts. Andres drove up personally and got it for me and brought it back. I am glad I did not bough to attempts to change my color choice. I am the only person that I have seen with this color and turns out Chevy only made this color Malibu for one year. I am also so pleased with the service that I get when I bring my car in for an oil change, tire rotation and fluid check. The service guys treat like a queen. I am so happy I went and bought american and stayed loyal to the Chevy brand (33 years and counting)!