Applebee’s

Extremely poor attitude from management makes for low moral in the job place. I could tell from comments that employees were making that their manager on duty was not someone they looked up to. In fact I overhead the manager say she had seen my order «sitting there» but just «didn’t have the time to deal with it». My 10 minute wait turned into 25. And this was a call in order for pick up. Very dissatisfied. Won’t waste my time or money there again.

Wonton tacos, spinach artichoke dip and buffalo wings are so good! love just getting appetizers

I am really not sure where to start, horrible service, food not up to par… now go to Famous Dave’s… that place is worth a full five stars. Just seemed like no one cared about our needs, first time EVER did not tip, used to take family there for special occasions, embarrassing now… have called and complained, management did not seem to care.
Waited FOREVER for our food, kicking ourselves for not getting an appetizer… and just because you pile a crapload of cheese and garlic on a tiny streak, does not make you unique. Also, barely could understand my waiter, and forget getting his attention if I needed something…2/3 of the meal being left and returned clued nobody in that we did not like the meal. Just very disappointing be caused used to be the best restaurant by far, switched from the outback… shame on you guys… shame on you!

We went to the movie the other night and decided to give Applebee’s one more shot. It was busy… so I was a little worried but from the hostess to our waiter absolutely everything was terrific. The food was delicious. Our waiter made sure we always had refills. As we looked around it seemed as if everyone was being taken care of. I don’t know if new management has come on board but whoever is managing now «Keep up the good work».

The only reason they get a one is because their food is good and the cooks get kudos! The wait staff needs to be revamped all let go or more training. The manager has got to be one if the worst trained manager. We had a party of 11 and from the start the waitress was confused and did not get things correct. Their excuse was it is a Friday this shouldn’t matter at all your service should be consistent no mater what night it is.
Needless to say that I will not be going there with more than two people they cannot handle that many people. Sad too because I like the food. This establishment has went down hill.

This place is atrocious. Went here for lunch last week and had to wait over an hour for our food and then it was cold and dry when our waitress brought it. And that was the last time we saw her, she never came back to see how anything was or if we needed anything. I’ll never go back! Shoddy service and terrible food.

Good service but my steak was a little over done. They offered for a redo but I declined. I don’t expect for a perfectly cooked steak at Applebee’s so I was fine in that department. The side salad is actually better here than most places. You have to order it separately from your meal but I think it is worth it. The manager (older gentleman) was walking the rounds like every other Applebee’s. He seriously needs to put a smile on his face. The happy hour seems decent but I didn’t get a drink. No DUI for me when I’m driving.

I love Applebees, but like alot of franchise restaurants in the area it is compromised bye poor local cooks and bad franchise decisions.
The Yakima location recently underwent a remodel.
They re opened with a new serving and wait staff, wonder were the old staff went?
Well after a game playing waste of time to get a interview 1 hr 45 min firtst interview then 2 more with a wait of 45 minutes I gave up on them.
Thats Not mentioning the NEW «Décor».
Who in Yakima or Union Gap would use that Auful Palm Springs of Washington sign as decoration in their business.
I still eat at Applebees I just go out of town like I used to before we got one.
Sorry just a local opinion.

We took our grand daughter to dinner and it was awful. The food (a steak dinner and a grilled chicken dinner) had no flavor at all and was very bland. I truly believe that all food comes to them pre cooked and frozen and that it is just microwaved. From now on we will stick with Famous Dave’s across the street.

Great meal, price & service. Restaurant was very clean and the wait staff were all very friendly and helpful. We always enjoy eating here. New items are added periodically which makes it even better so I don’t get bored with the menu. Will definitely eat here again and recomend.

Honestly, best Applebees I’ve ever been to. They have ½ price apps from 3 – 6,& from 9-​close. Plus tons of drink specials! The customer service is phenomenal. Ask for Sean, he’s the best! We frequent this place a lot. Its excellent!

Went here last April while visiting relatives in Wapato. It was about 4pm and had a very early dinner. I had chicken strips with steak fries and a Pepsi. The chicken strips tasted very good, not quite nine-​course meal (LOL) but that’s OK. The fries were HUGE (about five or six inches long) and tasted great. I have visited this store twice, once on Mothers Day 2009, and last April. The waitress was very nice too. Great food here!

I am giving this a one star because the service was HORRIBLE!!! We got there at 5:30 pm with our two kids, thinking we were going to have a nice early dinner. Well, our waitress was nice but she didn’t check up on us. Never gave us our appetizer and till I got her attention she finally came. She didn’t even know our food wasn’t served. After a hour of waiting for appetizers the manager came over gave an apology and comp our dinner. It took us 2 hours at the resturant. Mind you we fed our one year old daughter within 25 minutes of getting there. Our two year old kept asking «i’m hungry mommy. Where is my food?» I told him I wasn’t sure.
Even though the food was okay, I hated the service. The sad thing was that it wasn’t even busy. I recommend just sitting at the bar. I was very disappointed in their lack of customer service.